I love the fact that I have ink whenever I need it, and I find the price very competative. I would have awarded 5 stars, but the website is full of bugs and keeps crashing when I am trying to access... See more
Company replied
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Review summary
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a very decent price home printing experience. The best thing I like about the HP printing subscription is the ease and flexibility with which changes to the monthly number of prints can be made for a... See more
Company replied
Very good customer service and easy to access. Having to wait for cartridges before being able to use the printer is a bit of a hassle.
Company replied
My ink supply ran out without the usual dispatch of replacements. One phone call resolved the issue and replacements were dispatched and arrived as promised.
Company replied
Company details
Written by the company
Instead of buying cartridges, choose a flexible page-based Instant Ink printing plan. Use of the subscription cartridges, shipping, and recycling are all included in the monthly charge. Manage your account at www.hpinstantink.com/signin
Contact info
https://www.hp.com/support/instantinkcontact, United States
- US 1-855-785-2777 or UK 0207 660 6027
- instantink.hpconnected.com
4.1
Great
26K reviews
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Reply from HP Instant Ink
Hi Clare,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
You guys been the biggest…
You guys been the biggest disappointment
1 year no ink 1 year of payments no use of printer I would have been better off buying a printer at Walmart or Staples and buying my own ink.
16 April 2026
Unprompted review
Reply from HP Instant Ink
Hi Michelle,
Thank you for reaching out. Please respond to our request for more information and we will be happy to order any ink you may need.
You can also contact Support for assistance at 1-855-785-2777, Monday through Friday from 9:00 AM to 9:00 PM, or on Saturday or Sunday from 9:00 AM to 6:00 PM Eastern time.
Thank you,
The HP Instant Ink Team
You ensure that I never run out of ink.
16 April 2026
Reply from HP Instant Ink
Hi Philip,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
Excellent Quick Reliable Service
The Quick Delivery …..but for the Second Time There Was No RETURN envelope for the EMPTY cartridge so could I have 2 sent to me Please
16 April 2026
Reply from HP Instant Ink
Hi,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
I was sent the wrong cartridge last…
I was sent the wrong cartridge last time and tried to fit it snd would not work. Number on cartridge was totally different and know you say it would fit but it didn't fit and can't use it. That was last one sent
16 April 2026
Reply from HP Instant Ink
Hi Lynn,
We are so sorry to hear of your issues with your Instant Ink cartridges. The ink cartridges you were sent were the correct size for your printer. Instant Ink cartridges are larger than the ones that come with your printer but are designed to fit and last longer. They should be installed in the same way as your previous cartridges.
For assistance, please contact HP Instant Ink Support at 0207 660 6027, Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
Good deal if you don’t print much
I believe it’s costing me more on the print plan I’m on
16 April 2026
Reply from HP Instant Ink
Hi Emelia,
To maximize your savings with HP Instant Ink, please choose the page plan that best matches your monthly page volume. We have plans from 10-1500 pages/month. You can log in at www.hpinstantink.com/signin to manage your account.
You can also contact Support for assistance at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
Always get ink before I run out so I…
Always get ink before I run out so I dont have to spend time.ahopping in person
16 April 2026
Reply from HP Instant Ink
Hi Ronald,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
You are very good at letting me know…
You are very good at letting me know what is going on with my printer
16 April 2026
Reply from HP Instant Ink
Hi Susan,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
My ink supply ran out without the usual…
My ink supply ran out without the usual dispatch of replacements.
One phone call resolved the issue and replacements were dispatched and arrived as promised.
16 April 2026
Reply from HP Instant Ink
Hi James,
We appreciate your review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
Having relocated my printer and…
Having relocated my printer and computer i had ran out of black ink and couldnt find any that I previously had, on a web chat the team sorted a new black ink supply for me ,great service
16 April 2026
Reply from HP Instant Ink
Hi Dewi,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
Ink- a- plenty
Sends ink before getting too low. Have opportunity to review monthly subscription.
16 April 2026
Reply from HP Instant Ink
Hi John,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
Reply from HP Instant Ink
Hi Mr Naish,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
Clunky portal.
16 April 2026
Reply from HP Instant Ink
Hi Craig,
We appreciate your feedback. For assistance with your account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
While I am all in favour of the link…
While I am all in favour of the link with HP as far as ink supplies are concerned, unfortunately my printer doesn’t seem to print with the blue cartridge. I don’t know how to remedy this.
16 April 2026
Reply from HP Instant Ink
Hi K.,
We appreciate your feedback. For assistance with your account or printer, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
Reply from HP Instant Ink
Hi Alison,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
First class service
16 April 2026
Reply from HP Instant Ink
Hi Ian,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
I like the print quality
I like the print quality and versatility of the plan but next purchase will be an ink tank printer as I understand that is cheapest best option
16 April 2026
Reply from HP Instant Ink
Hi Mr Ireland,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
Reply from HP Instant Ink
Hi Andrina,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
This is a first class service operated…
This is a first class service operated by professionals
16 April 2026
Reply from HP Instant Ink
Hi James,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
Reply from HP Instant Ink
Hi Margarita,
Thank you so much for your review and sharing your concerns. We have reviewed your account and have sent you a message. Please be on the lookout for our response in your email inbox.
Thank you,
The HP Instant Ink Team
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