Instacoins Group Reviews 168

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Sarah is a very professional & friendly agent, most helpful too. She patiently answered all my questions knowledgeably & to satisfaction! And very prompt too--as she has sent the email to help with... See more

Rated 5 out of 5 stars

I was very ignorant about crypto. I have tried 6 different crypto exchanges....their customer service was bad to off the chart terrible. Instacoins's customer service is absolutely fantastic. I hav... See more

Rated 5 out of 5 stars

The individuals whom provide the customer care are caring and patient. They make you feel special and important on a personal level. It’s difficult to explain it to put into words but I’ll try. This... See more

Rated 1 out of 5 stars

Useless service. Go through all the steps of the registration process. Including personal information and private information like income and expenses. Try to fund my account and get a email to say th... See more

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Company details

  1. Cryptocurrency Service

Written by the company

Established in 2018, Instacoins is a regulated digital currency provider specializing in the sale and transfer of the cryptocurrency, Bitcoin. Our vision is to create effortless access to digital currency for people from all walks of life. Whether an experienced blockchain expert or a complete beginner, our fast, easy-to-use and secure system will assist you in opening your financial world up to the currency of the future. With one of the most intuitive platforms available, you can purchase Bitcoin using a credit/debit card or bank wire within only a few minutes.


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4.4

Excellent

TrustScore 4.5 out of 5

168 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The absolute best support and Bitcoin provider hands down!!!

I am new to Bitcoin and had a terrible time going back and forth with cash app and coinbase trying to get my new eagleFX broker account funded. The other apps had me verify all my information and accounts and kept blocking me from completing what should have been a simple transaction only because I was new and even delayed money I put in for two weeks delaying me funding my broker. Then I found instacoins. “Cue the heavenly music” I’m so serious I can’t say this enough, don’t waste your time with the other complicated apps and providers who also don’t even have direct support but email you once every couple hours or day later!!! Instacoin is all you need!! I chatted with Blaze and instantly knew I was in good hands. I explained my concerns, where I was stuck with the other apps who were holding my money hostage and what I needed to do to get my broker account live. Blaze broke it all down and stayed with me in live chat through the entire process. I got my verifications done, even a video chat with an actual human being on the other end to confirm my details and then after a few minutes more my account was active, my Bitcoin purchase and transfer to my broker happened in minutes!!! They have 24/7 support!! That alone is a huge win for me considering the other apps who do not get back to you right away and only send canned responses. I feel much safer knowing I’m dealing with real people who actual care about helping me get setup and active. Needless to say I very happy with my experience and will ONLY use instacoin to fund my accounts going forward when Bitcoin is needed. Thank you Blaze and thank you Instacoin!

1 September 2021
Unprompted review
Rated 5 out of 5 stars

Well handled service

Well handled service. Very supportive as to providing help with verifying safety for account. Quick and responsive

31 August 2021
Unprompted review
Rated 5 out of 5 stars

Challenges completing a transfer

Challenges experienced completing a transfer. But the CSR (Sabrina) was extremely patient and helpful in guiding me through the process and addressing my concerns. Great customer service experience.

27 August 2021
Unprompted review

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