Inspirations Paint Reviews 

4,715
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 206 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the outstanding service and friendly atmosphere. Consumers frequently mention that the staff possess exceptional product knowledge, offering patient guidance and helpful advice for various home improvement projects. People appreciate the willingness of employees to go out of their way, even carrying heavy paint tins directly to vehicles. However, some customers also noted receiving disappointing service, mentioning unhelpful interactions, long waiting times, and a lack of staff attentiveness during store visits. A few other people also felt that incorrect product recommendations, poor color matching, and unhelpful responses created stressful and frustrating experiences.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their exceptional product knowledge and... See more

Service

Consumers find service to be exceptionally positive, praising staff for being friendly, prompt, and... See more

Product

Reviewers highlight positive aspects of product quality, noting excellent colour matching and a wide range of... See more

Customer service

Users describe positive interactions with customer_service, noting that nothing is too much trouble and staff... See more

Quality

Clients share satisfaction regarding quality, frequently praising the precision of the colour matching for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went in with My bathroom sink door frame after a lil dye incident that didn't want to come away. After explaining my incident to the gladstone team, they gave me the closet paint match in a small... See more

Rated 5 out of 5 stars

What a great experiece shopping at this paint shop. A lovely young woman served me the first day and an equally pleasant and chatty young man served me a few days later. A very good product knowledge... See more

Rated 5 out of 5 stars

everyone at the store was extremely helpful and very friendly which made for a very pleasant visit. nothing was too much trouble, and they were able to answer all my questions and concerns. I would no... See more

Rated 5 out of 5 stars

I was served by a friendly lady who was actually a colour consultant. She was extremely helpful and knowledgeable. I accepted her advice and suggestions. I am very happy with what I purchased... See more



Company details

  1. #4 of 14 best companies in Home Improvement Store
  2. #1 of 1 best companies in Building Materials Store
  3. #1 of 1 best companies in Paint Store

Written by the company

2hr Click & Collect from 130 paint stores nationwide. Expert paint and colour advice. Dulux Approved Specialists. Free paint tinting and colour matching.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(4,715)

207 reviews in the last 12 months

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Rated 1 out of 5 stars

Disappointed in Nerang…

I have just come from Nerang Inspirations store very disappointed in the lack of attention from a staff member , "virtually that's it next"!! I have purchased a number of automotive paints and colour has been spot on or reasonably close last week I purchased 500ml of a silver to paint the bonnet for Holden Rodeo supplied paint code well its chalk and cheese not even close so took a number of pics of guard /bonnet and showed the girl her first response was O yes the old paint has faded No not that much surly so i said well what about the bonnet jam on the guard it's not in the sun hidden when bonnet is closed and it is totally different to that she was not interested in looking at the number of pictures of the rest of the car. It has been garaged most of its life ,so her answer was we can colour match if you bring a part of the car it might take a week we have lady that matches by eye !!!!! Every time i have needed any paint or prep material the staff have been fantastic Not a good run this time Paul

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Staff have great product knowledge and advice to help choose the right products for the job. Prices are very competitive. Service was friendly and efficient. The paint we bought was even taken out to our car and loaded into the boot for us.

27 May 2026

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