Insights Driven Research Reviews 1,181

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, respect, and helpfulness, making interactions pleasant and productive. The user experience is frequently highlighted as excellent, with many people appreciating the smooth and easy-to-navigate surveys. The service provided is often described as great, with consumers noting the efficiency and ease of their overall experience, and many appreciate the timely payments. However, some customers also noted issues with payment, mentioning delays, a complicated payment system, or not receiving compensation after completing surveys. A few other people also felt that the response times for inquiries were slow or that communication was lacking regarding payment status.

What people talk about most

Payment

People report ambiguous experiences with payment. Many customers praise the clear, secure, and timely payment... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

User experience

Consumers find the user experience to be positive, with many praising the smooth registration, relevant... See more

Service

Reviewers mention positive feedback about service. Many customers praise the professionalism, efficiency, and... See more

Response time

Clients share ambiguous opinions on response times. Many customers praise the team for being very responsive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve completed maybe a dozen studies with IDR. If you pass the screening and fill out the entire survey, payment is prompt and reliable. The screening surveys occasionally are a little sloppy with ski... See more

Rated 5 out of 5 stars

I have participated in over 15 projects. As part of their remote team, I receive invitations to participate in surveys, as well as a link to a screening form, which I fill out and submit. If I qualify... See more

Rated 5 out of 5 stars

I've been doing surveys for over a year and have been paid properly every time. Some people don't like to wait, but I understand that payment will be made when the survey is finished and presented to... See more

Rated 5 out of 5 stars

Reviewers consistently share how great their experience has been with this company, and I completely agree. I’ve been working with them for the last two or three years, and I truly appreciate their pr... See more


Company details

  1. Market Researcher
  2. Human Resource Consulting
  3. Recruitment Service

Written by the company

Founded in 2020, IDR is a global expert network delivering fast, reliable, and cost-effective insights through a vetted pool of experts. With 250+ employees across 8 global offices, IDR operates 24/7 and is trusted by leading brands worldwide. For more information visit www.idr.co.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 81% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I have participated over the past few years.......

I have participated in over 15-20 projects over the past few years. As part of their remote team, I receive invitations to participate in surveys, as well as a link to a screening form, based upon my completed professonal profilee, which I fill out and submit.

If I qualify, I receive a link to the formal survey. Once completed, submitted via screenshot, and verified, I receive an e-check, in the $30-$50 range, which I print out and deposit remotely. IDR is always responsive if I have questions.

I've also done a few of the longer one-on-one virtual interviews, which pay more - they're a bit harder to screen into.

All in all, IDR is very professional and terrific to work with.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Great surveys

Great surveys. Super professional group. Payments are on time. Customer support is excellent. Overall a great research company.

21 April 2026
Rated 5 out of 5 stars

Lovely company to work with for the data insights and surveys

Lovely company to work with for the surveys and data collection. They always come up with latest trendy topics and surveys. Also i found their team very responsive and helpful specially when stuck in any technical challenge which they resolve by all means .Lovely to work with and highly recommended if given a chance.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

I’ve participated as a respondent…

I’ve participated as a respondent several times within my areas of professional expertise, and each experience has been consistently positive. The team operates with a high level of professionalism, communicates clearly, and manages the process efficiently. I was initially cautious about engaging, but those concerns were quickly resolved through smooth and transparent interactions. Overall, it’s been a valuable experience, and I would confidently recommend working with them.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

As an Advisor working closely with IDR

As an Advisor working closely with IDR, I’ve had the opportunity to experience their approach from both a strategic and operational lens. What stands out is their commitment to delivering practical, insight-driven solutions rather than generic advisory. The team demonstrates a strong understanding of market dynamics, paired with a collaborative mindset that makes engagement both efficient and outcome-focused.

From a professional standpoint, IDR brings consistency, clarity, and a results-oriented approach that aligns well with organizations looking to scale intelligently. A reliable partner for businesses seeking informed decision-making and measurable impact.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Interesting and relevant surveys and interviews

I am sent quite interesting and relevant surveys or short interviews with IDR clients. Payment is efficient. Initial survey questions to qualify for the survey are sometimes tedious but recently that too has improved.

26 February 2026
Unprompted review
Rated 1 out of 5 stars

They refuse to pay you

They refuse to pay you, or make the payment system as complicated as possible, through a sketchy third party. Their staff is are pushy and misleading with their offers. Somehow they manage to keep removing their bad reviews from here.

1 January 2026
Unprompted review
Insights Driven Research logo

Reply from Insights Driven Research

Hello Lucky,

IDR 100% compensates all validated individuals and has never refused payment to a validated respondent. You have previously left a similar review; however, we unfortunately did not receive any further information about your experience with IDR.

IDR welcomes all feedback. Our rating reflects the positive experiences respondents have with us, and platforms like Trustpilot do not remove negative reviews.

Best,
IDR

Rated 1 out of 5 stars

Misleading survey offers...

Over a number of years I've received many paid survey offers from them, all promising to pay for surveys that were well aligned with my background. They gather a lot of valuable information in the screener but then disappear, never providing any feedback nor compensation. They have also ignored countless requests to be taken off their lists. This company, IMO is a fraud...at the very least very unethical!

27 January 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, scammer and scammed= IDR

17 March 2026
Unprompted review
Insights Driven Research logo

Reply from Insights Driven Research

Hello Raj,

Thank you for your message. At present, we are unable to locate any record of a “Raj Patel” from India in our system. Additionally, the lack of detail in your review makes it difficult for us to understand or investigate the concern raised.

We would welcome any additional context you can provide so we can look into this further. Please note that IDR is a legitimate business and does not engage in, or support, any form of fraudulent or scam-related activity.

Rated 5 out of 5 stars

legit & trusted

very excellence working with you .. You re very professional, trusted & legit.
thank you so much..see you in the next project

13 March 2025
Unprompted review
Rated 5 out of 5 stars

I was approached by a representative of…

I was approached by a representative of IDR for a consultation contract role regarding medical equipment. The agent was professional, transparent and supportive from beginning to end. I have a pleasant dealing with anyone i came into contact from this company. I highly recommend them and would work with them again if an opportunity comes up.

6 March 2026

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