Insight Pest Solutions Reviews 630

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and thoroughness in addressing pest issues. Many people highlight the technicians' knowledge and willingness to go above and beyond, often explaining processes and offering additional solutions. The service itself is frequently described as effective, with many consumers reporting successful pest control and a positive overall experience. However, some customers were dissatisfied with the company's subscription and pricing practices, mentioning issues with automatic renewals and perceived high costs for the service provided. There were also mixed opinions regarding customer service, with some people experiencing slow responses or a lack of accountability when problems arose.

What people talk about most

Staff

People report positive experiences with staff, particularly praising technicians for their professionalism,... See more

Service

Customers consistently note positive experiences with service. Many reviewers express satisfaction with the... See more

Customer service

Clients share ambiguous opinions on customer service. While some reviewers praise representatives for being... See more

Subscription

Users describe negative interactions with subscription services. Many customers report being unknowingly... See more

Technology

Consumers consistently report positive experiences with the technicians. Reviewers frequently praise... See more

Price

Reviewers highlight negative aspects of price, consistently expressing frustration with unexpected and high... See more

Based on these reviews

Rated 5 out of 5 stars

Every summer our house exterior have had issues with numerous ant hills and spider nests and flies around our windows. We have Insight Pest Solutions help out. Their technician, Omkar, sprayed around... See more

Rated 5 out of 5 stars

Abminav (Tindal) was a pleasure to have as my guy today. Competent and knowledgeable, he took care of all my bait traps, got rid of my spiderwebs, sprayed for spiders and ants, and even set up a new... See more

Rated 5 out of 5 stars

We had our quarterly visit this week, and as usual I'm really pleased. Our technician, Mike Hurst, is a personable and professional individual. He goes the extra mile for us, in particular paying... See more

Rated 5 out of 5 stars

Very happy with Danny’s visit today. Managing deep snow and still smiling. I’ve been a customer for a few years now and have never regretted acquiring this service. I am in an area with a large new h... See more


Company details

  1. Homekill Service

Information provided by various external sources

At Insight Pest Solutions, we believe that pest control services should be safe, effective, and affordable. Get a free pest or termite control quote today.


Contact info

  • Stuart Andrew Boulevard 4400, 28217, Charlotte, United States

  • insightpest.com

4.2

Great

TrustScore 4 out of 5

630 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Technician

Technician Abhinav was here this morning and did a tremendous job on my property. He did everything I had asked him to do for me and then some.

He deserve a 5 star rating for a job well done.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Michael D Great service always!

Michael D at Insight always discusses our needs on each visit and offers additional solutions to ensure we have a good experience. He follows up at the end of the visit to let us know what he’s done and anything else he has noticed and actioned. Great service always!👍

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Aaron is the best

Aaron is the best. He always explains what he applied and why. He is always proactive and treats in advance to stop pests before they can be a problem. Very professional, courteous and always has a smile.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service by Aaron

Great service by Aaron, as usual : on time, attentive to my concerns, careful application of treatment.
Would recommend Insight Pest Solutions to my neighbours.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Professional and friendly service

Gumeet was very informative about the service he offers. He even took the time to call and ask if we were experiencing any pest issues, and explain the potential pests we might have in our area. He was very friendly, professional, and helpful. Great customer service!!

19 August 2025
Unprompted review
Rated 5 out of 5 stars

First time using this service

First time using this service and impressed with the thoroughness, Trevor is very personable and explained the process, also took care of the things I was concerned about. Looking forward to the ongoing treatments taking care of pests.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

So Happy We Switched To Insight

Was skeptical switching from our previous company but was blown away with the service that Insight provided on our first application, specifically from Trevor. He went above and beyond on his application and explained everything thoroughly. Will be recommending Insight, and Trevor, to everyone.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

Found out about Insight from a sales guy that knocked on the door after we moved to the area, and he was very professional and not pushy. Signed up for the annual service as on at offer at the time and Insight have been visiting us quarterly since. Michael & Rohun are always very polite, professional and efficient at checking the property and garden for signs of any pests and providing protection as and when needed. Thank you guys, and see you in three months :)

20 August 2025
Unprompted review

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