INSHUR Reviews 

9,183
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,274 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently express very high satisfaction with the incredibly quick and straightforward registration process, noting that obtaining a vehicle policy is completely smooth and hassle free. Consumers consistently praise the dedicated support team for being exceptionally helpful, polite, and extremely professional during all customer interactions. However, some customers also noted occasional slow activation times, alongside unexpectedly expensive price quotes or extra mandatory service fees. A few people additionally mentioned that communication could sometimes feel quite difficult, with customer service occasionally feeling unresponsive or frustrating to deal with.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional staff and competitive pricing.... See more

Price

Customers report widespread satisfaction and appreciation regarding the competitive pricing and affordable... See more

User experience

Reviewers express high satisfaction and positive feedback about user experience. Customers find the platform... See more

Customer service

Customers consistently note positive experiences with customer service, praising efficient support and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as helpful, professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently got covered as private hire. Pair price. Efficient customer service. Especially I will remember kye smith for their response and explanation of the quotation. And helping me what is best fo... See more

Company replied

Rated 5 out of 5 stars

Great customer service, and supportive of your questions. After several search for an insurance from different company's, I got many phone calls of them and very expensive quotes. Hendrick was very h... See more

Company replied

Rated 5 out of 5 stars

They are simply great. The customer service advisor was outstanding with her helpful service. The quotation they've provided was the lowest and best quote in the market compared to all other insurance... See more

Company replied

Rated 5 out of 5 stars

Called me up when time for renewal, worked out price but was higher than last year then guided me on how to being it low by linking my unber account, following week got call with a much lower price.... See more

Company replied


Company details

  1. Commercial Insurance Company

About INSHUR

Written by the company

INSHUR GIF

Explore our online commercial motor insurance

For private hire insurance, courier coverage, and much more, INSHUR has you covered – with multiple payment and policy options for you to choose from. Get a personalised quote in minutes, buy, renew, and more all on our easy-to-use online Dashboard!

Find out more Get a quote


Manage your Insurance

Whether you're looking to request a change to your policy, renew your insurance, or access your policy documents, do it all online with INSHUR.

Manage insurance


Contact us

Whatever your query, we're here to help. Send us an email, speak to our chat assistant, or find answers to frequently asked questions 24/7 with our helpcentre.

Get in touch

Why INSHUR?

Get on the road faster when you buy with us

Instant cover

Get a quote, choose your coverage and policy length, make your payment, and you're all set. It’s as easy as 1, 2, 3!

24/7 access

Buy, renew, and access your policy anytime. Make changes, review documents, and more through your online Dashboard.

Tailored to your needs

Choose from a range of coverage and payment options for private hire, courier, fast food delivery, and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

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4.5

All reviews

(9,183)

1,247 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m very satisfied with my car…

I’m very satisfied with my car insurance experience. The policy was easy to understand, the price was reasonable, and the customer service team was helpful and professional. Any questions I had were answered quickly, and the overall process was smooth and hassle-free. I would recommend this car insurance to anyone looking for reliable coverage at a fair price.

14 August 2026
Rated 5 out of 5 stars

The site is great

The site is great, there are so many options to choose from and the prices are reasonable. Takes about 10 mins to receive your insurance and they also upload straight to Uber.

Well chuffed

17 August 2026
Rated 5 out of 5 stars

Smooth process

Service process

16 August 2026
INSHUR logo

Reply from INSHUR

Hello Olarewaju Abiodun

Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Smooth and easy to insure.

Smooth and easy to insure.

9 August 2026
INSHUR logo

Reply from INSHUR

Hello MR ENOCH FIX

Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.

Rated 5 out of 5 stars

User friendly

User friendly

11 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient

11 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Affordable and co operative

Very affordable, competitive price

11 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Great experience with service and price…

Great experience with service and price very helping very professional staff . Regards Muhammad Ali Khan

11 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Really good company really good people…

Really good company really good people helpful staff really like the

11 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

excellent

excellent service

15 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

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