I recently got covered as private hire. Pair price. Efficient customer service. Especially I will remember kye smith for their response and explanation of the quotation. And helping me what is best fo... See more
Company replied
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Review summary
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Reviews shaping this summary
Great customer service, and supportive of your questions. After several search for an insurance from different company's, I got many phone calls of them and very expensive quotes. Hendrick was very h... See more
Company replied
Great insurance partner. I was worried I wouldn’t be able to get commercial insurance after rejection elsewhere but Inshur came through. The set up was super easy to. Thanks for enabling me to earn ex... See more
Company replied
Very easy to get quote and in this currently very tense market where in taxi it’s is very hard to earn Inshur is very reliable and also very affordable for everyone. Hopefully it will be the same on... See more
Company replied
Company details
About INSHUR
Written by the company
Explore our online commercial motor insurance
For private hire insurance, courier coverage, and much more, INSHUR has you covered – with multiple payment and policy options for you to choose from. Get a personalised quote in minutes, buy, renew, and more all on our easy-to-use online Dashboard!
Manage your Insurance
Whether you're looking to request a change to your policy, renew your insurance, or access your policy documents, do it all online with INSHUR.
Contact us
Whatever your query, we're here to help. Send us an email, speak to our chat assistant, or find answers to frequently asked questions 24/7 with our helpcentre.
Why INSHUR?
Get on the road faster when you buy with us
Instant cover
Get a quote, choose your coverage and policy length, make your payment, and you're all set. It’s as easy as 1, 2, 3!
24/7 access
Buy, renew, and access your policy anytime. Make changes, review documents, and more through your online Dashboard.
Tailored to your needs
Choose from a range of coverage and payment options for private hire, courier, fast food delivery, and more.
Contact info
United Kingdom
- help@inshur.com
- inshur.com
4.5
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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nice insurance with decent price
7 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
It was quick and easy to ensure online…
It was quick and easy to ensure online and contact the support centre was easy and helpful. I’m happy.
3 September 2026
Reply from INSHUR
Thank you, Faghir! We're pleased to hear that arranging your insurance online was quick and easy, and that our support centre was helpful. We appreciate you sharing your positive experience.
Reply from INSHUR
We're delighted to hear that you're very happy with everything. Thank you for sharing your five-star review!
Reply from INSHUR
We’re delighted to hear that you found our service excellent and fast. Thank you for taking the time to share your positive feedback.
I was listened to well when I called…
I was listened to well when I called and the details of the quotation was explained to enable me make up my mind. It was the cheapest quotation I received thank you
2 September 2026
Reply from INSHUR
We're delighted to hear that you felt listened to and that our team explained your quotation clearly, helping you make your decision. Premiums can vary based on individual factors, so we're pleased you found a quotation that worked for you. Thank you for sharing your feedback.
Reply from INSHUR
Hello Emil,
Thank you for highlighting our customer service. We’re pleased to know you had a positive experience with INSHUR.
Great Quote value for money so far
I had purchased a policy from Inshur. The quote provided was been value for money. So far the service has been good and smooth and nothing more to expect.
1 September 2026
Reply from INSHUR
Thank you for sharing your experience, Shalin. We're pleased to hear you found your quote to be good value for money and that our service has been smooth so far.
Reply from INSHUR
Thank you for sharing your feedback, Jatin. We’re pleased to hear you received great service from INSHUR.
The best insurance and Easy
31 August 2026
Reply from INSHUR
It’s wonderful to hear that you find your INSHUR insurance both excellent and easy to manage. Thank you for sharing your positive experience!
I looked online and found your website
I looked online and found your website. I had a quotation online. Little later I had a call from your company and they helped me out. And it was fantastic. Thanks again. Good luck
31 August 2026
Reply from INSHUR
Hello Aziz. We're delighted to hear that you found our website, received a quotation online, and had such a fantastic experience with the help you received from our team. Thank you for taking the time to share your feedback and good wishes.
Reply from INSHUR
We’re pleased you found our pricing good and our service helpful. Premiums reflect a range of individual factors and can vary, so we appreciate you sharing your feedback.
Reply from INSHUR
We're pleased to hear you found our rates affordable and our cover easy to access. Thank you for sharing your positive feedback, Aqib!
Reply from INSHUR
Thank you for highlighting our excellent service and how easy INSHUR is to use. We’re delighted you had such a positive experience.
Reply from INSHUR
Thank you for highlighting the timely assistance and high level of professionalism you received. We’re pleased to know you had such a positive experience with INSHUR.
Reply from INSHUR
Hello Chirag
I'm sorry to hear about your concern regarding the high premium rate for a courier policy, I'd like to understand what happened so we can review your concerns.
Please share any further details about the issue and your policy details (vehicle reg, policy number, email address) to [help@inshur.com](mailto:help@inshur.com), and we will look into this and address the issues raised in your feedback with you.
Thank you for contacting INSHUR Customer Support
Reply from INSHUR
Thank you for your kind words about our friendly team and good service. We're pleased you had a positive experience with INSHUR.
I have done my insurance on phone it…
I have done my insurance on phone it was easy and very cheap reasonable price, I definitely recommend inshur.com
31 August 2026
Reply from INSHUR
We're pleased to hear that arranging your insurance over the phone was easy and that you found the price reasonable. Premiums reflect a range of individual factors and can vary, so we appreciate your positive feedback and recommendation.
Reply from INSHUR
Thank you for sharing that you’re very happy with our service, Abdo. We’re delighted to hear you had such a positive experience with INSHUR.
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