Zero support for the English course. Materials remain incomplete after 5 years
To be honest, I cannot understand why this school has such high ratings. Their beautiful
advertisements only serve to frustrate me further.
I enrolled in the "Certificate in Interior Decoration" course in English in May 2021, right when it was first launched. It is now 2026, and the reason I remained enrolled for so long is that, shockingly, parts of the course materials were incomplete. I spent a long time waiting for them to be finalized, but in the end, they remained unfinished, and I simply had to give up on them.
Throughout the course, the grading process was extremely slow; it was common to wait several weeks just to receive feedback on a single assignment. However, the worst part is the final certification process. My exam was left unaddressed for months after I took it, and although it has been five months since I finally received the "pass" email, I have yet to receive my official certificate.
No matter how many times I inquire via email, I only receive automated acknowledgments. On the rare occasions I can reach a human via chat or email, I desperately plead my case, only to be met with excuses like, "We cannot confirm that your email was received" (despite me having the automated receipt) or "The certificate is generated by our system." After these excuses, I am ignored again. Now, the chat support is almost always an AI that creates an endless loop by repeatedly telling me to "send an email."
There is zero actual support for students. I cannot recommend this course to anyone.








