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Innovative Ways Logistics is an established women-owned company that is operated by female leadership. After years of trial and error, we created a foundational transportation business that works for the spectrum of vehicle transportation. Our main concern is transparency with our customers and prioritizing customer relations. The vehicle transportation industry needs to be redefined and Innovative Ways Logistics knows exactly how that is to be done. Experience our innovative solutions and claim your personalized free quote today by visiting our website.
19634 Ventura Boulevard, 91356, Tarzana, United States
4.0
7 reviews
No history of asking for reviews
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I ordered a Toyota Camry from Copart auto auction, which needed to be transported to Poti, Georgia. Local companies were quoting supernaturally high prices. However, Innovative Ways managed to transport it across the Atlantic Ocean with care, and the price was surprisingly affordable. I am very happy, and all Copart brokers in Georgia and in Armenia can't believe that it was possible at that price.
Thank you.
Updated: Mike reached out to me discuss my original review. We discussed the roles and responsibilities of his company (the broker) and the transport company (the driver). I agree with him that the transport company bore the lion’s share of responsibility of the issues. I do think the broker had some responsibility as well, but I appreciate that Mike took the time to call me, apologize, inform me what they would be doing in the future to prevent a repeat scenario. I believe in good faith, honesty, and second chances. Because of this, I would use IWL again. A company that will deal with you directly is rare these days, and they are only going to get better. From one star to 4
Original review:Delays, several days. Driver reached out and asked for money for repairs. Not professional
Another successful trip with IGS, Mike is always there to help, the pickup and drop off went flawlessly! These are the picky guys I trust with my vehicle transport and they are super efficient and timely! BEST ONE EVER!
Reply from Innovative Ways Auto Transport
Thank you so much for your kind review! We truly appreciate your support and feedback. It means a lot to us. We look forward to serving you again in the future!
Great communication from the company. They always kept me up to date on my shipment of my motorcycle. They always responded quickly to any of my questions. Highly recommend this company!
Reply from Innovative Ways Auto Transport
I wanted to express my heartfelt thanks for your wonderful review. Your support means the world to us, and we're thrilled to hear you had a great experience. We can't wait to welcome you back soon!
Seemed to be some communication issues (with me as well as, others involved) as so many entities have their hand in the transaction. Would be nice if someone would call and give a general explanation of how things will transact; especially if it's the first time engaging a transport company.
Reply from Innovative Ways Auto Transport
Thank you for your review! We appreciate your feedback. The logistics industry can be complex with multiple parties involved, including customers, carriers, and intermediaries. We understand the importance of clear communication and will work on improving our process to provide better explanations, especially for first-time customers. Your input helps us enhance our services, and we look forward to serving you even better in the future.
They were able to help with a complicated shipment. They did charge a heavy premium to ensure the delivery, and the shipper they used didn’t follow all instructions, resulting in additional delays, but that was beyond this companies control.
Reply from Innovative Ways Auto Transport
Thank you for your review! We're delighted to have helped with your shipment. Our priority is to provide accurate and legitimate quotes, ensuring a stress-free experience unlike the other companies that unfortunately you encountered, We're glad we could deliver on our promise and look forward to assisting you again in the future.
The team at innovative ways went above and beyond to help me get my vehicle where it needs to be.
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