What fantastic customer service. My 9 year old had a problem with a purchase so I mailed them over the weekend and Innovation Sounds replied almost immediately and the problem was resolved just as qui... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
very high quality bundles. i bought a few of them and i am very satisfied so far. they always have some really good offers and a very wide selection of genres. as a beginner producer this helps me a... See more
The products are super well designed and built in very professional way. The themplates are ready to be used on don't need extra work adding samples or resetting plug ins like I had to do with another... See more
There is no question that these guys gave you the best service you needed. Anytime I have bought something from Innovationsounds, it is top quality. Anyone who wrote negative didn't know what to do... See more
Company replied
Company details
Written by the company
Innovation Sounds is a distinguished platform dedicated to providing premium sample packs and loops for music producers and creators who seek alternatives to the offerings from major labels. Known for its high-quality samples, the company prides itself on delivering products that are first-class in terms of sound quality.
Contact info
Hungary
- innovationsounds.com
4.6
Excellent
75 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Innovations sounds
Quality products and value for money across all items
26 November 2024
Unprompted review
Reply from innovationsounds.com
Dear eMo,
Your kind words are the melody we love to hear! Thank you for your review. May our products continue to be the foundation for your musical masterpieces.
Top sounds ....helped me a lot with my…
Top sounds ....helped me a lot with my productions
8 November 2024
Unprompted review
Reply from innovationsounds.com
Hello Thomas,
We're thrilled that our products have struck a chord with you! Your feedback is like a well-composed track, and we're here to support you in every stage of your musical journey. May your music inspire and uplift others.
I buy a few time and this week i again…
I buy a few time and this week i again go buy samples for my track
26 November 2024
Unprompted review
Reply from innovationsounds.com
Dear Customer,
Your review is the harmony we've been waiting for! As you dive into our templates, may they provide the foundation for tracks that resonate deeply with your audience. Here's to crafting music that moves the soul!
Bought some perks from here.
Bought some perks from here.. So far great experience 5stars!
21 November 2024
Unprompted review
Reply from innovationsounds.com
Thank you
Avoid this service at all costs
This is a personal opinion in the sense of freedom of opinion (German Law)
Avoid this service at all costs. The downloads are sent with viruses / Trojans and blocked by Norton. If you then request a refund, the owner gets cheeky and claims it's because of my PC. See the quote from the service on paypal: "For digital products, refunds are not available. You have already downloaded the product and can use it anytime. If your computer is infected with a virus, that is beyond our control. The files are not infected, as every product undergoes a virus scan before being uploaded. Dear PayPal, Please close this case. Thank you.
. I have hired a lawyer and can only recommend this to everyone else. DO NOT BUY HERE
Do not trust what the service writes here in response. They claim they have 100,000 satisfied customers ....but only 5 have left reviews hahaha. They are unable to refund 83€ for a download that was lost because of a virus in the download link ...about 10.000 customers they claim. lie and try everything just to somehow hide this unprofessionalism.
I will upload screenshots from the unfriendly email support &paypal Conversation where I explained the situation and asked for a refund....so everyone can find this in a few days on google. They try to say this scope is fake...you can find all details on the pictures. For every potential Customer: In case you need more infos, write me
26 November 2024
Unprompted review
Reply from innovationsounds.com
Hello,
Norton Antivirus tends to block almost everything, even when it's not infected. We've had hundreds of sales for the 200 Ableton Techno bundle, and no one has complained about viruses. We run a thorough check on all products before uploading them, ensuring they are 100% virus-free. Not only are you writing fake reviews, but you've also asked your friends to write fake reviews about us even though they've never purchased from us! This is truly unfair. It would have been simpler to just write to us directly, be honest about the issue, and request a refund... We have never claimed to have 100,000 satisfied customers. That's a figment of your imagination. What we wrote was that hundreds have purchased this specific product and they had no issues with it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.