As advertised my deep sleep rose from my typical 60 minutes or less to 1 hour 20 minutes. I also slept 6 hours which is more than typical. Mind you, this was all while I am still struggling with stayi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The download and sign up process was super easy. But I did not like that every time I tried to purchase the original 1-month access, it kept offering me upgrades! I purchased the first upgrade, but it... See more
Company replied
I paused my night meditation and got a message that my internet was not connected, not true, my internet was working. Now my screen is frozen and I cannot use my program. I am 83 years old and very... See more
Company replied
3.7
Average
404 reviews
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I cancelled immediately as i was unable…
I cancelled immediately as i was unable to get the app due to a dispute with Apple. I have NEVER received my $15.99 back as promised. Trying to email them does not help.
CROOKS
15 February 2026
Unprompted review
Reply from Innerflo
Hi there,
We’re sorry to hear about your experience and understand how frustrating this must feel.
To clarify, we do not process any purchases through Apple. All subscriptions and payments are made directly through our website. If you cancelled immediately, there will be a record of the cancellation in our system, along with the status of any refund.
If a refund was expected and you have not received it, we definitely want to look into this for you and clarify what has happened.
Please contact our support team directly with the email address used to sign up and any confirmation details you have. We will review your account promptly and provide a clear update on your payment.
Kind regards,
Customer Support Team
It realy works - feel light and relaxed
It is not just another sales gimmick, after 6 minutes i could already feel a difference.
21 February 2026
Unprompted review
Clear
Clear, easy instructions.
A little fuzzy at the Home page as I was expecting a little bit more introduction. And, I'm happy to experiment.
20 February 2026
Unprompted review
Loving Innerflo
Easy app to download. Easy set up. Each part of the app has good information, easy to understand. I can't believe how much easier it is for me to fall asleep.
17 February 2026
Unprompted review
Impossible to contact !
Impossible to contact !! Tried my paypal addy used to pay--treid inner.flo.me--came up with bubkus
19 February 2026
Unprompted review
Reply from Innerflo
Hi there – we’re really sorry to hear you’ve had trouble reaching us.
We’re definitely available and happy to help. Please email us directly at support@innerflo.me and our team will get back to you as quickly as possible. If you’ve already reached out, kindly check your spam/junk folder in case our reply landed there.
You can also find answers to common questions and contact options in our Help Center here:
👉 https://help.innerflo.me
We’re here to support you and will make sure this gets resolved.
First session helped
The first session was beneficial and calming in a world that feels out of control
19 February 2026
Unprompted review
It's pretty easy to buy
It's pretty easy to buy. But it took a while for the content to load on to the app after signing in. I'w had some bad luck with apps lately and I thought "Oh no not this one as well but after about 5 minuts the content appered. And it's some very nice sounds.I hope that it will help with my very poor sleep.
19 February 2026
Unprompted review
Excellent tool to help ease stress
Pleased with what they are offering. It is well worth it and is comparatively inexpensive. Thank you for giving me some peace of mind. Truly appreciate!
18 February 2026
Unprompted review
Quick and clear.
19 February 2026
Unprompted review
Asked the right questions
Asked the right questions, I have been having trouble staying asleep and I’m sick of trying natural remedies
19 February 2026
Unprompted review
Do not trust this company
Do not trust this company. I have been in contact with Innerflo for two months now. They have explicitly told me that my subscription is cancelled, yet they continue to charge my Mastercard every single month.
I have sent them bank statements proving the unauthorized charges, but they just keep making excuses, claiming they "cannot find me in the system" while simultaneously taking my money. This is a deliberate subscription trap and outright theft.
The content is mediocre and no better than free tracks on Spotify. But the real issue is their fraudulent billing practices. If you give them your card details, they will not let go. I am now forced to have my bank block them and issue a new card. STAY AWAY!
18 February 2026
Unprompted review
Reply from Innerflo
Hi there,
We take feedback like this very seriously and are genuinely concerned to read your review.
We do not operate any kind of subscription trap, and billing does not continue after a subscription is successfully cancelled. Once cancelled in our system, recurring charges stop automatically.
If you are still seeing charges, we strongly encourage you to use our self-service cancellation page to verify the status of your subscription:
https://innerflo.me/manage-subscription
You can also find step-by-step guidance and answers to common billing questions in our Help Center:
https://help.innerflo.me
If something has clearly gone wrong, we absolutely want to fix it. Please contact our support team directly through the Help Center so we can investigate and resolve this properly.
We are committed to transparent billing and to ensuring issues are handled promptly.
Kind regards,
Customer Support Team
Good investigation of my sleep needs.
17 February 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.