Innago Property Management Software Reviews 443

I’ve been using Innago for property management and it’s been a great experience so far. The platform is easy to navigate, whether you’re managing one unit or multiple properties. Rent collection, maintenance requests, and tenant communication are all streamlined in one place, which saves a lot of time.

The customer support team is also excellent — they’re responsive, professional, and genuinely helpful. Whenever I’ve had a question or issue, they’ve followed up quickly with clear solutions.

Overall, Innago makes property management much simpler and more organized. Highly recommend it to landlords and property managers looking for a reliable, user-friendly system.

I am so happy that I found Innago. It has made renting my home easy peesy!!!

Innago makes managing rental properties easy! The best part is it's FREE! The set up is guided, customer support is outstanding, security features are above average. This app has made tracking tenants, income, expenses, even maintenance requests, a breeze!

The software is buggy and not intuitive. To me, the layout and operation does not make sense. If you call for assistance, you rarely get a person on the line. You will leave a message and they will call back but by then you are not in front of your computer. I have been locked out a number of times. I would be wary of this software.

Innago allows vacancies to be advertised online, allows applications to be processed online and allows tenants many options to help themselves on the portal.

Great management software and a great customer service. Definitely recommend it to everyone!

I’ve been using innago for about 2 months now and it has been a game changer for me and my team. It simplified our daily operations and made our lives much easier. The best part is that it’s free!

My business partner and I have been using Innago for well over a year now. We switched from another company because it was more affordable and offered all of the features we needed. We’ve been really happy with how it helped us in our small commercial real estate company and definitely recommend it to others.

Innago has truly been a game-changer for us at JustWalk Enterprises, LLC. The platform makes managing our properties so much easier — from collecting rent online to keeping track of leases and tenant info. Everything’s in one place, and it saves us so much time and stress. Their support team is also great — quick to respond and always willing to help. We couldn’t imagine running things without it now. Highly recommend to any small business or landlord looking to simplify their process!

Very helpful tool for screening tenants, collecting rents and tracking revenue.

The ease of use and how Innago does everything for me from tenant screening, rent collection, maintenance requests, and makes filing my partnership tax return a breeze with that data they provide.

Innago powers our entire billing and maintenance infrastructure for our commercial building. The service is reliable, the fees are reasonable, and their support has been responsive, the few times we've reached out. Would recommend their service to other property owners/managers. Prior to using Innago, we processed this information manually over email and payments via Zelle or check. As a result, we lacked the reporting that Innago provides out of the box, which has been helpful. Now, we're able to manage these processes remotely and keep our small team aware of any issues on a real-time basis.

Money takes 4-7 days to process. Customer service is almost impossible ot reach. They have a fake phone number left, so many VM no one calls back. The AI chatbot doesn't allow you to speak with a live agent. I really wanted this to work

I love innago. I manage 2 properties on here and it gives me a handle of everything I need in one place. The user friendly site is also a big plus when dealing starting off. There is also the ability to scale to many properties using this software.

Innago addresses all the deficiencies of other free software such as Zillow Rental Manager and Stessa.
Number one for me is the ease and expediency of the banking features. Unlike Stessa, I can use my existing bank accounts and unlike ZRM, rental payments clear in one day.
The balance of the software is equivalent or better. Lease administration, tenant portal, flexible invoicing, the list goes on and on. For a small landlord like myself, Innago presents a professional and thorough presence to my tenants, while seamlessly integrating my business accounting for ease of review and reporting.

Great software, easy to use, makes rental collection automated and easy. I’d highly recommend.

I’ve been searching for an affordable rent collection management software. I tried a few paid options, but none of them performed well. I decided to try Innago mainly to save on monthly fees — and I’m honestly surprised by how good it is, especially considering it’s free.

It just works. This software does what it needs to do and it does those things well. The basic features are all free, but there are some pay features I have not tried. Though I have been tempted as the cost seems reasonable and they seem useful. I just don't need them yet though.

Since joining Innago
I’ve had a great experience

Great software for small to larger rental management companies! Free to use, easy rent collection and communication with tenants.