inkaarthouse.com Reviews 

330
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 249 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, including the prints, frames, and overall art pieces, often noting they look even better in person and are well-packaged. Many people highlight the exceptional customer service, describing it as extraordinary, helpful, quick to resolve issues, and professional. Reviewers are also very satisfied with the ordering process, finding it easy, quick, and seamless, with many expressing their intention to purchase again. However, some customers also noted issues with delivery, including items arriving damaged, incorrect, or missing, and experiencing significantly longer shipping times than advertised. A few other people also felt that communication regarding order status was lacking or consisted of templated replies, leading to dissatisfaction with the overall delivery experience.

What people talk about most

Product

Consumers find product to be positive, with many praising the high quality of prints and frames, often... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the supreme quality of the... See more

Customer service

People report positive experiences with customer service, often describing it as extraordinary, superb, and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report positive experiences,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many experiencing significant delays, sometimes... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Was a bit worried at first, not receiving any news of my expansive delivery. I took contact with the support service, they answered me a few days later and just receveid the order today, a month late... See more

Rated 5 out of 5 stars

The prints are of supreme quality and were received via post in perfect condition. After a misunderstanding about the size of the image (I didn't realise the image came with a white border) I conta... See more

Rated 5 out of 5 stars

I love the art pieces and the quality of prints and frames. We had one instance where a frame was received and the hanging hook was off centre but customer service were lovely and so helpful/quick to... See more

Rated 5 out of 5 stars

We ordered some prints recently from Inka Arthouse.. unfortunately, one of the ones delivered was incorrect. This can be a critical moment between customer and supplier - and in this instance Inka sho... See more


4.2

Great

TrustScore 4 out of 5

330 reviews

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4.2

All reviews

(330)

246 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing!

I've purchased 3 prints in total from InkaArthouse! Each piece is fabulous, arrived well packaged & the postage is fast!
The prints are clear & look exactly as they do online, I got 2 prints in frames, the frames are sturdy & make the pieces look fabulous!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with this company.

Great experience with this company.
I love their prints and placed my order. I was kept updated every step of the way. Unfortunately my print was stolen from my doorstep, which was very upsetting. However, Inka completely changed the experience. I emailed to let them know it had happened and Ellis from Inka responded to tell me that they would be sending a replacement to me. He also was so sympathetic and kind in his email, I was really touched.
A great experience and a great company.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

A beautiful range of art

A beautiful range of art, quality framed and packed securely for delivery. This art was quite unique and I love how well it looks in my room.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Choose a bigger size

Would have to tell you to get the A2 rather than A3. A3 didn’t do the art justice. But the paper was great, so thick! Image quality was really good, as well.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

I was so surprised when I emailed Inka with a query about a product that an actual person replied, and with a really thoughtful/since message! Very responsive (even during a sale period), clarified the product specs that I was asking about, and all in a really friendly way. I was really impressed, and it's made me want to recommend Inka Arthouse to friends and family. Thank you Ellis and Inka Arthouse team :)

24 March 2026
Unprompted review
Rated 5 out of 5 stars

I love the prints that I have bought…

I love the prints that I have bought from Inkaarthouse. Great quality, beautifully framed and packaged really well for delivery. They were delivered quickly too.
Plus, a tree has been planted because of my purchase. How cool is that?
Thank you

20 March 2026
Unprompted review
Rated 2 out of 5 stars

Cheap flimsy and way overpriced

The quality of these pictures and frames are so poor. They use cheap frames and plastic/ Perspex. No way are they worth the money- you can buy much higher quality frames form the Range! Don’t waste your money being seduced by the slick marketing

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Poor communication and service - look elsewhere

Very poor communication, except from initial order confirmation there was nothing. After a couple of weeks I contacted them and was told that there were delays due to christmas rush but delivery details would be provided as soon as possible (no firm dates despite them advertising delivery within a week). Another 2-3 weeks later and still nothing. Contacted them again and a day or 2 later finally got a shipment notification. Once it arrived it wasn't even the complete delivery. They should focus a bit more on customer service and actually delivering as promised and less on spamming everywhere on social media. I won't be ordering here again.

25 January 2026
Unprompted review
Rated 5 out of 5 stars

excellent customer service

i ordered a poster from this company, however it arrived crumpled and damaged. As soon as I brought it to their attention, I was sent a replacement poster! No hassle, no questions, just excellent customer service.I highly recommend buying your posters from them!

16 March 2026
Unprompted review

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