Good price (superficially), quick delivery, BUT product failed to deliver. Emailed for support, IGNORED, phoned the number provided IGNORED... Brought a black ink cartridges,which even after repeat... See more
Company replied
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See what reviewers are saying
Used ink prints before. Not used packet just delivered yet but came quickly. Not quite the cheapest available but always worked well in my Epson printer. Some cheaper alternatives were not recognized... See more
Company replied
I purchased toner cartridges (2) for my HP LaserJet Printer. Ordering was very easy online, and the delivery time was good. Each cartridge was covered in plastic, and then boxed for protection. Price... See more
Company replied
The company is extremely reliable, on every occasion I have placed an order it has been delivered quickly. The compatible cartridges are great, work every time and the prices are very reasonable. No c... See more
Company details
Written by the company
We are printing supplies expert, our company offer outstanding quality ink and toner cartridges at unbeatable prices. We supply homes, businesses and public organizations across the country.
Contact info
38 Mandeville, PE2 5RR, Peteborough, United Kingdom
- 07825837455
- info@ink-prints.co.uk
- ink-prints.co.uk
4.3
Excellent
175 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Really looked after the order by…
Really looked after the order by personally phoning me to get my postcode on a Sunday!
24 November 2024
Needed coloured ink
Needed coloured ink but didnt need black ink, Ink-Prints you can buy packs of colour only which suited! Price very good, postage quick, ink cartridges last well!
21 November 2024
GOOD QUALITY INK AT A VERY FAIR PRICE
GOOD QUALITY INK AT A VERY FAIR PRICE, PRINTS THEAmount of COPPIES IT SAY IT WILL, I HAVE USED THESE CARTridges BEFORE AND FIJND THEM OF GREAT VALUE . WILL CONTINE TO USE AND ORDER FROM THIS COMPANY. RECOMENDED.
22 October 2024
it hasn't arrived
6 October 2024
Good price, poor product, non existent service.
Good price (superficially), quick delivery, BUT product failed to deliver. Emailed for support, IGNORED, phoned the number provided IGNORED...
Brought a black ink cartridges,which even after repeating cleaning leaves streaks and has a missing section.
Brought a colour ink cartridge, cyan, although reads "full" does not print...
Absolutely AVOID this company!!!
24 July 2024
Unprompted review
Reply from Ink Prints
Good Evening,
Thank you for your feedback. We sincerely apologize for the issues you have encountered with our products and the lack of support you experienced.
Unfortunately, it appears that your emails went to our spam folder, which is why we did not see your messages and respond promptly. We are very sorry for any inconvenience this may have caused.
When you reached out to us via WhatsApp, we responded immediately and requested further details. Our review indicated that while the Cyan color was printing, there was an issue with Magenta. We advised performing the cleaning process at least 7 times consecutively to clear any clogs and suggested that if this did not resolve the issue, manual nozzle cleaning might be required.
We understand you were not convinced by this solution, but in your feedback, you mentioned having done the cleaning without informing us of the outcome. This left us unable to assist further or provide an alternative solution.
Despite this, we have processed a refund for you as a gesture of goodwill, even though we did not receive follow-up communication from you. We value your business and aim to ensure you have a positive experience with us in the future.
Please do not hesitate to reach out if you need further assistance. We are here to help.
Best regards
Bartosz
Ink-Prints
Reply from Ink Prints
Thank you for your feedback!
We are thrilled to hear that you are pleased with our product and service. Your satisfaction is our top priority, and we greatly appreciate your kind words.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Ink-Prints
The staff were very helpful had a…the staff were very. Helpful
The staff were very helpful had an issue with paperwork showing a gift which turned out to be incorrect
5 July 2024
Reply from Ink Prints
Thank you for your feedback and for your purchase.
There seems to have been a misunderstanding regarding the gift mentioned in the paperwork. The "gift" was actually a thank you note from us, which was attached to your order as a gesture of appreciation.
We apologize for any confusion this may have caused and are glad to hear that our staff was very helpful in resolving the issue.
Fast delivery and correct item
19 June 2024
Very good generic ink cartridges
These are are great if you do not want to pay the higher cost for Genuine cartridges.
They Fit like a glove, I needed to clean to the electrical connections for it to read as new and off we went printing.
Happily buy again and recommend to
11 June 2024
The product is wponderful. I love the the ink system. My only suggestion for modifications with this product is to create space internal paper tray. The current external tray exposes paper to dust.
The customer service, the product and ease of operation combined makes great experience.
The product could be modified to keep the paper tray inside to avoid dust accumulating on the paper in external paper tray.
29 May 2024
Delivered promptly
Delivered promptly, have yet to see how long they last. (Proof of the pudding?)
27 May 2024
Reply from Ink Prints
Thank you for your feedback!
We appreciate you taking the time to share your experience with us. If you have any further comments or need assistance in the future, please don't hesitate to reach out.
Cheap in price but NOT in quality…
Cheap in price but NOT in quality definitely recommend them
23 April 2024
They delivered every thing i ask for…
They delivered every thing i ask for and was on time brilliant
26 April 2024
Great service
Hi
I had really good customer service from a very polite man, when I queried my order. I would recommend this company based on this good service.
Best regards
Abigail
16 April 2024
quick delivery
12 April 2024
Seamless Transaction.
I have used this product in my Epson 3155 printer for several years and it works well. A seamless transaction and fast delivery. Thank you.
14 February 2024
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