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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and value. Many people appreciate the wide selection available and the ease of placing orders through the company's website. The delivery service is frequently mentioned as being exceptionally fast, efficient, and reliable, with items arriving well-packaged and in good condition. However, some customers experienced minor issues with their orders, such as receiving an incorrect color or a damaged item, though these were often resolved promptly by the company. A few people also noted that some products, like ice cube trays, took longer to freeze than expected, or that a teapot spout dribbled.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the speed and... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the excellent range of... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and straightforward,... See more

Service

People report positive experiences with the service. Customers consistently praise the friendly, personal,... See more

Based on these reviews

Rated 5 out of 5 stars

Found this company while looking for Laguiole cutlery and wanted some individual replacements. Ordered and received a call saying one item out of stock and would be refunded for it. Cutlery arrived,... See more

Rated 5 out of 5 stars

Great customer service! We ordered one product, wrong colour dispatched. Customer service team sent out the replacements which arrived on the same day as the wrong product was collected via Royal Mai... See more

Rated 5 out of 5 stars

Good, capacious teapot and mug in traditional style, Slightly disappointed that the teapot spout dribbles somewhat, separately from the tea being poured from it. It looks good though, in our old-fas... See more

Rated 5 out of 5 stars

I have just had quite a few repeat orders off Inhabito which says it all really An excellent company to deal with and the products to match. Inhabito have an easy website to order off.The delivery of... See more


Company details

  1. Countertop Store

Written by the company

Inhabito stock premium kitchenware and home products from the best brands. Our customers are at the heart of what we do, and we aim to offer a seamless ordering experience. Selling only those products that we would love to own and use ourselves.


Contact info

4.8

Excellent

TrustScore 5 out of 5

302 reviews

5-star
4-star
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2-star
1-star

Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Ordered Laguiole butter knife

Ordered Laguiole butter knife, very little correspondence re purchase, Royal Mail tried to deliver twice because it needed signed for, low and behold opened package, cheese knife to go with the other 3 I’ve got.
Go on their web site no way of finding order to complain about it.
Poor service.

15 April 2026
Unprompted review
Rated 4 out of 5 stars

Extremely happy being able to

Extremely happy being able to
purchase Languiole cutlery from Inhabito. It is easy to do so from a large range.
They deliver quickly and respond immediately to any concerns that you may have.
Thank you

15 January 2026
Rated 5 out of 5 stars

Get 'kettle on!

Good, capacious teapot and mug in traditional style, Slightly disappointed that the teapot spout dribbles somewhat, separately from the tea being poured from it.
It looks good though, in our old-fashioned kitchen.

26 January 2026
Rated 1 out of 5 stars

The item has not arrived!!!!!

The item has not arrived!!!!!
However, it has now - Royal Mail as usual the main cause of the delay!!
I have been most impressed with the company's customer service and in particular with Richard and his attention to detail and his insistent to help. My item was only a small, inexpensive kitchen utensil but that didn't stop him providing an excellent Service - I'd recommend the company on this basis.

30 January 2026
Inhabito logo

Reply from Inhabito

Hi Frank,

Thank you for taking the time to leave a review and for your order with us. I’m very sorry that your parcel was delayed with Royal Mail and arrived outside of our advertised delivery window — I completely understand how frustrating this can be.

I’m pleased to hear that your pie funnel has now been delivered and that you’ve received the refund for the postage charge.

If there’s anything else we can help with, please don’t hesitate to get in touch. We’d be happy to help.

Kind regards,
Richard
Inhabito

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