Ingeni Services Group Limited  Reviews 228

Great help from Ash at Ingeni and excellent product knowledge. Good to have peace of mind that comes with GAP insurance. I can thoroughly recommend.

Very professional and efficient from first contact to final repair

Very responsive and courteous process - great value and peace of mind! Would always take up the option for any future car purchase.

Dear Ingeni,

I would like to sincerely thank you for your clear communication and efficient handling of my claim.

I’m pleased to see that the claim has been authorised and that the process has been completed smoothly. In particular, I’d like to mention Oscar, whose support and professionalism throughout the process were greatly appreciated. He made everything straightforward and easy to understand, which really helped during the claim.

Thank you again for your assistance. I look forward to receiving the settlement within the outlined timeframe.

Kind regards,
Conor

Took out a GAP policy with ingeni today. They were very helpful and knowledgeable about the policy. They answered all questions I had and were a delight to deal with. Would deal with them again and recommend to anyone who asks

Simple process, good communication, great service/support from Clair at Ingeni.

Ashlea and team were relentless in chasing an outcome for me. Cannot fault the custoner service from Ingeni. Would definitely recommend them to others.

Top service and easy understand from start to finish

I recently purchased GAP insurance for my new car, and Ashraf made the whole process smooth and stress-free. He was extremely helpful, took the time to answer all my questions clearly, and made sure I fully understood what I was buying.

His friendly and professional approach really put my mind at ease, and I never felt pressured at any point. It’s clear he genuinely cares about making sure customers are comfortable and well-informed.

I’d highly recommend Ashraf to anyone considering GAP insurance through Ingeni — excellent service from start to finish.

I've just taken out GAP Insurance with Ingeni Services and am extremely pleased with the excellent service provided by Ashraf Miah. I'd already exchanged emails with him and spoken with him and we finalised all policy details by phone. Ash was professional, efficient and helpful throughout the whole process. He is a credit to Ingeni Services.

I dealt with Ashlea at Ingeni. She was very proactive in her communication and clearly outlined the claim process and what was expected of me in order to progress with the claim. All in all a very refreshingly pleasant experience and I’m very appreciative of how it has been handled.

Purchased a number of policies from Ingeni Services when we purchased our new car. To be honest for us insurance is for ‘just in case’, but when a random couple of scratches appeared on the car, we were so pleased we had purchased a policy to cover this event. The service and outcome were great. Easy process, quick response and mobile booking to suit me. Highly recommended. 👍

Always quick and efficient service, thank you

Excellent service - Alloy Wheel insurance. Very helpful advice from Clair throughout. Very quick referral to the repair technician. After the angst caused as a result of kerbing my alloy, the team and Clair in particular were superb.

Excellent professional process made better by really good customer service

I had a really positive experience with Ingeni. From start to finish, the process was handled quickly and efficiently, which made a stressful situation much easier to deal with.

A special thank you to Oscar Fletcher, who was incredibly helpful throughout. He took the time to explain everything clearly and patiently, making sure I fully understood each step of the process.

Overall, excellent service and great communication — I would definitely recommend Ingeni to anyone considering their services.

The claim process was fairly straightforward and staff I dealt with have been friendly and helpful. Slightly disappointing that after claim is approved, it can take up to 30 working days for payment.
I would recommend this company

This company I can't fault, oscar fletcher dealt with my claim and explained everything with me in every phone call and email. A true asset to the company and he has a sense of humour haha.
I will definitely use this company again. Thank you. Louise

Taken out a Gap insurance today with Ingeni. It was simple to do and Ash Miah was so helpful and very pleasant to deal with. Great customer service efficient and very professional. Thank you.

We had an issue with our new car and it was sorted, as soon as we submitted our claim form and evidence photos.
Very swift and excellent service.
Well done all concerned, especially Oscar our contact at ingeni.
Keep up the excellent work.