INFRAREADY Ghost hunting equipment store Reviews 372

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, often describing them as masterpieces and the best on the market. The delivery service is frequently highlighted as fast and efficient, with many appreciating the quick dispatch and arrival of their items. Reviewers also commend the outstanding customer service and the helpful, courteous staff who provide excellent communication and support throughout the purchasing process. However, some customers were dissatisfied with certain products, reporting issues such as a small speaker on one device, a faulty Alice Box with a limited word bank, and an SLS camera that malfunctioned and had poor material quality.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the products as amazing, well-made,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Quality

People report positive experiences with quality. Many customers praise the excellent service and product... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the helpfulness and knowledge... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the Alice Box Tusi version and an emf bear. Andy was absolutely phenomenal with the entire buying process. I had some trouble with PayPal and he tried so many different ways to help me mak... See more

Rated 5 out of 5 stars

This device WORKS SO WELL!! It’s definitely worth the price and will probably be your go-to device for paranormal investigations because of how easy it is to use! I love the super large word bank, the... See more

Rated 5 out of 5 stars

I purchased a spirit bridge Came super fast and I cant wait to use it Being honest I was a bit disappointed that it didn't come with any instructions on what modes would be best and what the diffe... See more

Rated 5 out of 5 stars

The Delivery Service was fantastic. The product made it to me in the States without being damaged. Very much appreciated. I was emailed when they received my order and kept me in touch with the proces... See more


Company details

  1. Electronics Store

Written by the company

Ghost Hunting Equipment and Paranormal Kit. SLS Cameras Spirit Portals and REM Trigger Pods, Haunted Dolls and Bears. A Wide Selection Of Gear by Infraready As a UK limited company, we offer a secure and trusted service, priding ourselves on supplying quality goods and exemplary customer service. Infraready have supplied an exciting range of equipment to customers around the globe since 2012 many of which appear regularly on Paranormal TV shows and social media streams.


Contact info

4.9

Excellent

TrustScore 5 out of 5

372 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Sls camera

I received my sls camera today, and it was well worth the wait . The customer service, was excellent from start to finish and I will definitely be buying more product's of this company. .

5 September 2023
Unprompted review
Rated 5 out of 5 stars

rempod (steampunk) style build

fantastic equipment that I have used during paranormal investigations and their equipment is by far the best available bar non I have been dealing with the paranormal for a long long time and they produce some of the best equipment money can buy and they are also realistically priced too considering slot of the equipment is built to order I cannot recommend infraready enough

16 July 2023
Rated 5 out of 5 stars

Great service

Ordered a few things from here now, and can't fault the service. You're kept up to date with progress and things delivered when promised. Keep up the good work!

31 May 2023
Rated 5 out of 5 stars

Excellent service and products

Excellent service and products, it’s the 3rd time in the last 3mth that I’ve used Infraready and will only order items from this company now . Andy will help with any advice or products that you may need help with . Thank you for excellent service and looking forward to ordering lots more in the future

1 May 2023
Unprompted review
Rated 5 out of 5 stars

Easy to order an item and talked

Easy to order an item and talked via txt or and email. Item arrived a few days after payment and on the estimated date from order. I didn’t find any difficulties in any process. Will use again. 👍

31 March 2023

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