INFRAREADY Ghost hunting equipment store Reviews 

381
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and effectiveness of the products, often describing them as well-made and amazing for their intended use. The staff and customer service receive high acclaim for being phenomenal, helpful, and responsive, providing excellent communication and support throughout the buying process. Reviewers frequently highlight the fast and efficient delivery service, noting that items arrive quickly and in good condition, even for international orders. Many people express their satisfaction and intent to make future purchases, appreciating the overall value and positive experience provided by the company.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the quality, functionality, and... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and excellent customer service.... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as "outstanding" and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the outstanding quality and... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting its speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the Alice Box Tusi version and an emf bear. Andy was absolutely phenomenal with the entire buying process. I had some trouble with PayPal and he tried so many different ways to help me mak... See more

Rated 5 out of 5 stars

This device WORKS SO WELL!! It’s definitely worth the price and will probably be your go-to device for paranormal investigations because of how easy it is to use! I love the super large word bank, the... See more

Rated 5 out of 5 stars

Bought the SLS Tracker V2, Fantastic piece of kit. Had an issue with the tablet, possible that it did an auto update. Andy had a new tablet sent out the next day. Customer service from Andy is Fantast... See more

Rated 5 out of 5 stars

Super quick with building and sending the Spirit Bridge when its in mega popular demand, as seen on Youtube. Excellent customer service with keeping me up to date every step of the way. Spirit Bridge... See more


Company details

  1. Electronics Store

Written by the company

Ghost Hunting Equipment and Paranormal Kit. SLS Cameras Spirit Portals and REM Trigger Pods, Haunted Dolls and Bears. A Wide Selection Of Gear by Infraready As a UK limited company, we offer a secure and trusted service, priding ourselves on supplying quality goods and exemplary customer service. Infraready have supplied an exciting range of equipment to customers around the globe since 2012 many of which appear regularly on Paranormal TV shows and social media streams.


Contact info

4.9

Excellent

TrustScore 5 out of 5

381 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(381)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Items and Excellent Service!!

I have purchased from this seller before and I am very happy to recommend anyone to purchase paranormal equipment from Infraready Ltd.
As well as providing top quality items, the communication and service provided are excellent!!
Andy is a top guy, who will go out of his way to achieve customer satisfaction.
I highly recommend!!

17 December 2022
Rated 5 out of 5 stars

Really helpful

Really helpful, have brought from here many times and always had amazing communication and products and very understanding of our needs and go out of their way to help

1 December 2022
Rated 5 out of 5 stars

Excellent equipment

Excellent equipment! Well built. Does exact what it is supposed to do. Will purchase more from Infraready. Shipping was faster than expected to the US.

16 November 2022
Rated 5 out of 5 stars

Coby Ghost Box

I recently received a much needed piece of equipment from Andy Infraready and I couldn't be more pleased. This man went out of his way re customer service. Would recommend this Company to anyone and already have! Very happy :)

13 October 2022
Unprompted review
Rated 5 out of 5 stars

Cool little device

Cool little device, the Paratek Mini. It took a little bit of time to get the device and my phone with the app on it to link up but after the initial set up it links up easily. I haven't got to use it out in the field yet but I plan on going to Jerome, AZ soon so I can't wait to try it out there.

17 October 2022
Rated 5 out of 5 stars

Canon Full Spectrum Conversion

This was my third camera conversion with INFRAREADY, the first two being full spectrum and infra-red respectively.
This latest conversion was also for Full Spectrum and the results were spectacular. This was a better camera than the ones I previously supplied and the larger sensor and quality lens produce superb low light images when my Infra-red illuminator is attached. The conversion exceeded my expectations.
I have purchased products from INFRAREADY before and have never been disappointed.
Top quality service as always and will continue to do business in the future.
Highly recommended!

10 October 2022
Unprompted review
Rated 5 out of 5 stars

Awesome communication and product

I contacted Infraready a couple of months back in mind to buy a camera. I outlined what I was roughly looking for and had a couple of suggestions given to me. I also had MANY supplemental questions that were all answered speedily and very informatively. In the end I settled upon a camera and it was dispatched promptly at the start of October. The great customer service and answers to my questions really swung this for me. I've since recommended them to some photographer friends of mine.

10 October 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, very quick turnaround time from order to delivery and excellent customer communication.
Not my first purchase from them and certainly won't be my last.

8 October 2022

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