Informmortgages Reviews 13

TrustScore 4.5 out of 5

4.5

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Company details

Written by the company

Inform Mortgages is a professional financial services company, experienced in providing comprehensive mortgage advice to clients across the UK. Whether you are a first time buyer, moving to a new house or looking to save money we offer a personalised service to all our customers. We are driven by a single purpose: to help you achieve your homeownership and financial goals. Our senior team combines deep retail finance expertise with a vast knowledge of the new-build sector.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

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Rated 5 out of 5 stars

Want the best? You’ll get it here!

Johns been great the entire time, always available, happy to change dates when needed. Very good at breaking things down and explaining. Always felt he was there to help me get the best. 100% recommend!

5 March 2026
Unprompted review
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Reply from Informmortgages

Thank you so much for your fantastic feedback! We're delighted to hear that you had such a positive experience. It's especially rewarding to know that John was able to support you in getting the best outcome, while remaining available, flexible with scheduling, and clear in his explanations throughout.

We truly appreciate your recommendation and are so pleased you felt supported every step of the way. If there's ever anything more we can assist you with, please don’t hesitate to reach out.

Phil Morgan

Rated 5 out of 5 stars

John has been a huge help

John has been a huge help sorting out my partner’s mortgage renewal quickly and efficiently, making the whole process feel straightforward and stress-free.

He’s also given us great advice for the future when we’re ready to buy together, which we really appreciate. He took the time to explain everything clearly and was always on hand to answer any questions.

On top of that, John is a lovely guy, always on time with calls and was able to work around our busy work days. Wouldn’t hesitate to recommend him to friends and family

30 March 2026
Unprompted review
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Reply from Informmortgages

Hannah
Thanks for taking the time to leave us a review.

We’re delighted to hear that John was able to support you and your partner through the mortgage renewal process so smoothly and efficiently. Making things feel straightforward and stress-free is exactly what we aim for, so it’s great to know he delivered on that.

It’s also fantastic that you found his advice helpful as you plan for buying together in the future. Taking the time to explain everything clearly and being available to answer questions is something John prides himself on, so your feedback will mean a lot to him.

We’re especially pleased to hear that his flexibility around your busy schedules and punctuality made a difference.

Thank you again for your recommendation — it truly means a lot to us. If you need any further support in the future, we’ll be more than happy to help.

Phil Morgan

Rated 5 out of 5 stars

Professional, High Quality Service!

I’ve been dealing with John Delaney for a few months now and I’m just about to complete on my first house purchase. The process has only taken around 6 weeks and John has been incredibly helpful especially as a first time buyer not knowing the process, jargon, etc. We’ve had several phone calls, a few Teams Meetings and a lot of emails with John being very professional at very point of contact. I’ve had several questions and queries throughout and John has answered each one and even made sure I understood his explanations. I would highly recommend John and Inform Mortgages.

23 March 2026
Unprompted review
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Reply from Informmortgages

Sam

We really appreciate you highlighting both the speed and quality of service you received — completing your purchase in around 6 weeks is fantastic to hear!

It’s great to know that John was able to support you throughout your first house purchase and make the process feel clear and manageable. We pride ourselves on delivering a professional, high-quality service, so it’s especially rewarding to hear that his guidance, communication, and attention to detail helped give you confidence every step of the way.

We’ll be sure to pass on your feedback to John — he’ll be delighted to know how much his support meant to you.

Wishing you all the very best in your new home, and thank you again for your recommendation!

Phil Morgan

Rated 5 out of 5 stars

Excellent for Mortgage Advice


From the moment we reached out, John was incredibly helpful in facilitating us to secure the right mortgage. John was flexible, attentive to our needs and very responsive when contacted (even with last minute queries). John went above and beyond and even helped us with queries we had on insurance, conveyancing, tenancy agreements and property surveys. I would highly recommend Inform Mortgages for mortgage advice.

23 March 2026
Unprompted review
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Reply from Informmortgages

Leah

Thank you so much for your thoughtful review. It truly means a lot to hear about your positive experience.

We’re delighted that John was able to support you every step of the way and provide the guidance you needed—not just with your mortgage, but across the wider aspects of your property journey as well. Ensuring our clients feel informed, supported, and confident in their decisions is always our top priority.

Your recommendation is greatly appreciated, and we’re so pleased we could assist you in securing the right mortgage. If you ever need any further help in the future, please don’t hesitate to get in touch.

Wishing you all the best in your new home!

Phil Morgan

Rated 5 out of 5 stars

My partner and I entered the process of…

My partner and I entered the process of purchasing a home without much knowledge or confidence about what we were doing. After we spoke with John first time a lot of that changed. John makes things very simple for people like us who were not experienced. He broke things down to a level that was understandable. We went through one thing at a time which also helped us to understand the complicated process that is purchasing a home. We would definitely recommend John to any first time buyers. Really good guy that was very available even at weekends.

20 March 2026
Unprompted review
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Reply from Informmortgages

David

Thank you so much for providing us with a great review and for taking the time to share your experience. It’s fantastic to hear that John was able to make the home-buying process feel clearer and more manageable for you both, especially as first-time buyers.

We’re really pleased that his step-by-step approach and availability helped build your confidence along the way. Buying a home can feel overwhelming, so it’s great to know he was there to support you throughout.

Your recommendation means a lot, and we’ll be sure to pass on your lovely feedback to John. Wishing you both all the best in your new home! Phil Morgan

Rated 5 out of 5 stars

We first spoke to John after he was…

We first spoke to John after he was highly recommended to us, as we were initially looking to get a mortgage on a part rent, part buy property. As first-time buyers, we honestly didn’t have much of a clue about the buying process or the steps involved, and it all felt quite overwhelming at the start.

From our very first meeting, John put us completely at ease. He took the time to fully understand our finances and our personal situation, explaining everything clearly and in a way that was easy to understand. After reviewing our options, John advised that a full mortgage would actually be a much better route for us than part rent, part buy — something we hadn’t even realised was possible.

John’s knowledge, honesty, and guidance throughout have been outstanding. He was always available to answer questions, no matter how small or stupid, and made the whole process feel straightforward and stress-free. We genuinely felt supported every step of the way and are so grateful for his advice. We couldn’t recommend John highly enough to anyone, especially first-time buyers looking for someone trustworthy and knowledgeable.

Our only regret as we didn’t speak to John sooner. Thank you for all your hard work, John.

2 January 2026
Unprompted review
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Reply from Informmortgages

Thank you so much for your lovely, thoughtful and detailed review. We’re absolutely delighted to hear about your experience, and John will be especially pleased to read your kind words.

Buying your first home can feel overwhelming, so it’s great to know that John was able to put you at ease, explain everything clearly, and help you explore options you didn’t realise were available. His priority is always to fully understand each client’s situation and provide honest, tailored advice, so it’s wonderful to hear that this made such a positive difference for you.

We’re really glad you felt supported throughout the process and that everything felt straightforward and stress-free — that’s exactly the experience we aim to provide, especially for first-time buyers.

Thank you again for your recommendation and trust. We wish you every happiness in your new home, and please don’t hesitate to get in touch if we can help in the future.

Rated 5 out of 5 stars

No hesitation on using Inform Mortgages again and again…

"Inform Mortgages were recommended to us by friends who had been impressed when they used them.

Our advisor Natalie was professional and friendly and kept the whole process straight forward and easy to understand. She knew we needed a quick mortgage offer so we were impressed when Natalie got ours issued the same day! The speed with which our offer was issued took all our worries away. Apart from getting us a great mortgage deal quickly, she also gave us advice about the benefits of placing some of our protection policies in Trust, the first time anyone had giving us advice about this.

We will use her again and have no hesitation in recommending her to all our friends".

11 December 2025
Unprompted review
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Reply from Informmortgages

David
Thank you so much for taking the time to leave such a detailed and positive review.

We’re delighted to hear that your experience with Inform Mortgages was straightforward and stress-free, and that Natalie was able to secure your mortgage offer so quickly. Knowing how important speed can be, especially when time is tight, it’s great to hear that this put your mind at ease.

We’re also pleased that Natalie’s advice around placing protection policies in trust was helpful — providing clear, well-rounded advice is something we take great pride in.

Thank you for trusting us and for recommending Natalie to your friends. We look forward to helping you again in the future.

Rated 5 out of 5 stars

John was brilliant and took all the…

John was brilliant and took all the work out of arranging a new mortgage. We faced some unusual circumstances and John was open to working with us for the best outcome, advising on the best way forward. We had lots of questions which John was happy to answer, backed up by thorough research, which was really reassuring. He took us through options for things like life cover and income protection without doing a “hard sell” which was appreciated. Overall, we would use John again and will return to him in the future.

29 December 2025
Unprompted review
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Reply from Informmortgages

Jo
Thank you very much for taking the time to leave such a thoughtful review. It was a real pleasure working with you.
I’m delighted to hear that you felt supported throughout the process, particularly given the unusual circumstances involved. Taking the time to fully understand your situation, answer questions clearly, and research the right options is exactly how we aim to work, so it’s reassuring to know that this came across.
I’m also pleased you felt comfortable exploring protection options without any pressure — making informed decisions at your own pace is always the priority.
Thank you again for your trust and kind words, we look forward to working with you again in the future whenever you need advice.

Rated 5 out of 5 stars

John made getting a mortgage easy!

John went above and beyond, taking the time to explain the whole house purchase process to me before we even started talking mortgages. This made it much clearer as a first-time buyer.
He made the process easy and was super clear in explaining what we needed to do and when. John checked the best deals available and locked in updated offers for us as and when better deals became available, right up to exchange.
I would absolutely use John again and recommend to anyone looking for an advisor that communicates in plain English and does exactly what you’d expect from the very best advisors: being proactive and accessible.

12 August 2025
Unprompted review
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Reply from Informmortgages

Russell

We hope that you and Kirsty have settled into your new home and appreciate you taking the time to post your review. At Inform Mortgages we put our clients in a position where they know what happens throughout the process, we are glad that you found this kept matters super clear and that the process was easy for you.
We look forward to working with you again in the future.

Rated 5 out of 5 stars

Personalised and Extremely Helpful

John was incredibly helpful throughout our mortgage application. He was always available to answer our questions and guided us through every step of the process. He was always available at all times. His personable approach made the experience much easier, and I would highly recommend him to anyone!

20 November 2025
Unprompted review
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Reply from Informmortgages

Thanks so much for taking the time to provide your review. Your comments are very much appreciated and we are pleased that you found the service helpful and that we made the experience easier.

Rated 5 out of 5 stars

John was so helpful and accessible

John was so helpful and accessible. He was so responsive to any query I had. He was great support throughout the whole process and I would recommend him to anyone. I received absolutely fantastic service and was very grateful that I chose John.

23 May 2025
Unprompted review
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Reply from Informmortgages

Gemma we are very pleased that you felt we provided a fantastic service. Your feedback is much appreciated.

Rated 5 out of 5 stars

If I was looking to take out a mortgage...

I have been an estate agents for over 40 years, dealing with thousands of sales and hundreds of mortgage brokers. I can honestly say that John Delaney is one, if not, THE best I have ever dealt with!
Why? His product knowledge is unrivalled, his communication skills are outstanding and he never forgets who is client is (normally not me!) - consistently acting in their interests.
If I was looking to take out a mortgage - I would go to John Delaney.

19 November 2025
Unprompted review
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Reply from Informmortgages

Thanks Simon this is high praise and very much appreciated by everyone at Inform Mortgages.

Rated 5 out of 5 stars

Strongly recommend!!

John has been absolutely brilliant in supporting myself and my partner with our first house purchase. He came recommended to us from friends who also had a great experience. He is incredibly knowledgeable, patient (for us newbies!), and communicative. We will be coming back when it comes to renegotiate the mortgage.

19 November 2025
Unprompted review
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Reply from Informmortgages

Amanda we appreciate you and Stefan providing such positive feedback. We were very happy to help you buy your first home and look forward to working with you again in the future.

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