INFOBUS Reviews 123

Convenient, affordable and comfortable! All drivers are always in touch. Deliver from point A to point B

Great service! There are a lot of routes there and you can quickly buy a ticket. Comfortable mobile app with discounts make the best travel experience.

We bought tickets to Istanbul and back. we liked the bus, app and price. there was a discount and we used cashback from letishops. Recommended!

All is good. Good app for buying tickets. I like easy-to-use design and normally prices. I had a problem with finding a bus platform but call center helped me. Every time if u have problem app and personal help u.
I hope in future this company will best and best

InfoBus is the best website for booking tickets, where you can see all possible travel options according to the date and time of departure!

Used the company's services twice. For the first time, I drove the route Paris-Khmelnytskyi with two transfers. The bus stood at the border for 4 hours, because of which we were late for the transfer in Lviv. To my surprise, the dispatcher in Lviv quickly found a seat for me on the bus to Khmelnytskyi. Therefore, the next time I also used the company's services and also traveled with transfers, but without fear. Thanks to the company.

I was buying a ticket from Wrocław to Warsaw and the system changed the departure station to a village in the middle of nowhere. I immediately contacted the customer service to find a solution. They took really long to reply "the ticket is not refundable". Ridiculous policy considering the bus was departing a week later than the booking moment so the company could try offer a better solution since my request was changing the departure station because I still needed to make the trip.
I just lost 60zl.
First and last time I buy with these scammers and I'll make sure to tell everyone to avoid them.

Horrible company! I do not recommend to anybody. Driver left me alone in the transfer station at 2 a.m. and endangered my life by this!
I didn't reach my final destination on the bus. I was left at Rzeszow!!!
I had to wait another 2 hours at the station and buy a new ticket.
Also the carrier hasn't provided conditions to transfer a heavy luggage. The bus is very uncomfortable for this purpose. I just couldn't lift my luggage to the cargo compartment and the driver refused to help me.
Moreover, Infobus refused to take any responsibilities for this and refund the ticket.

UPD: In the end, the company returned the money to me for the failed trip and apologized. If they had started with this, that would have been a different story.

My first border crossing.... For those thinking of a Greece to Turkey crossing
Just want to say first the drivers were actually really nice guys with a smile. It helped a lot actually. WIFI was a plus and helped me plan ahead

1. The bus was 2 hours late.
2. There was 15 minutes of paperwork issue
3. There was a 5 minute stop to discuss paperwork again.
4. The drivers both smoked a lot of the journey inside
5. The border was a mess. Greek side and Turkish side.
6. THERE WAS NO TOILET ON THE BUS
7. Being over an hour on the Greek side I went to the toilet. Then we got off and went again at duty free. No communication on toilet stops. I was thirsty waiting 2 hours delay assuming the bus had a toilet. Made me journey pure stress.
8. We were messed around at the Turkish side driving the wrong way up and down and we weren't getting told much only when issues happen.
9. We had a small detour stop for about 6 people to get off. Not on the plan.
10. Arrived 5 hours late. The whole journey said 4 hours and ended up being nearly double.

I lost my enthusiasm to continue my trip for a few more days and flew home early.

Very bad service. I booked the ticket through Info bus and the carrier didn't come to our stop and no information about it. It was from Vilnius Airport to Riga. Until today info bus didn't refund a single penny.

Never ever book through info bus and they blame the carrier for the refund process.

Infobus is the great service for buying tickets. They have great bonus program, constant discounts and 24/7 support. It has a very handy app. I use it very often. I’am very satisfied.

I recommend the Infobus website. I use it, though not often, but quite regularly I buy bus tickets. For all the time using this service, no cons were found.

One of the things that stood out to me about Infobus was the quality of their website. It was clean, easy-to-use, and well-maintained, which made my journey ofbuying a ticket a lot more enjoyable.

Good and convenient service for buying tickets online. It's all about Infobus. I use the service for quite a long time and often, so I can say a few words about its competence and quality. The service always has a huge selection of tickets and carriers. Customer support is always available to answer questions. And the bonus system always pleases and makes it possible to take tickets at a discount. I highly recommend using Infobus

HORRIBLE experience was supposed to arrive to London at 6.30 pm arrive the next day at 1am avoid at all cost, no english talking driver, no informations, no charging point in the bus all broken its not worth it !

Good app for buying tickets. I like easy-to-use design and affordable prices. I had a problem with finding a bus platform but call center helped me.
One star down for future growing up :)

Smooth navigation, easy to book the tickets of our choice. In Infobus you can find a lot of bus operators to Ukraine even in this difficult time. Excellent app with brave operators. My only request for them is to arrange toilet facility in the bus if possible. I'm sure many passengers will switch from train to bus journey.

I want to praise the transport company Infobus, I had the experience of buying tickets and traveling with them, everything was great. Good application for buying tickets, responsive and helpful agents, help in any situation

Convenient application for buying bus tickets, good prices, there are discounts and a loyalty program

The company treats customers responsibly, the app is very easy to use, and the bonus system can not help but makes me feel happy :)