Infinite Massage Reviews 

2,953
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 159 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and exceptional skill, often describing them as wonderful and amazing, making each client feel comfortable and heard. People frequently highlight the seamless booking process, noting its ease and the quick, responsive communication from representatives. The overall service and user experience are highly regarded, with many expressing their intention to book again for future events due to the top-notch service and flexibility in accommodating changes. No significant recurring minority sentiments were identified across multiple reviews regarding specific issues or experiences.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and friendliness... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as seamless, quick,... See more

User experience

Clients share positive opinions on user experience, with many describing it as a great, wonderful, and... See more

Response time

Users describe positive interactions with response times, highlighting the promptness and clarity of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Infinite Massage come out to our office to treat our staff. Scheduling was very easy, Angelica helped us get everything set up in a breeze. The massage therapists were super friendly, followed... See more

Rated 5 out of 5 stars

Fantastic team! They came out to our company's Fall Festival, where we welcomed nearly 300 guests, and they rocked it! Foot traffic was consistent and they did an amazing job accommodating our guests.... See more

Rated 5 out of 5 stars

Infinite Massage came to our company during our Wellness Week to offer 10-minute chair massages to our employees. The staff came with everything they needed and were professional and friendly. The... See more

Rated 5 out of 5 stars

The gentleman that came did amazing! I think the only thing was that when booking I requested a female and they said that wasnt a problem and they did not tell me a male would be there. He did a great... See more


Company details

  1. Massage Therapist
  2. Pharmacy

Information provided by various external sources

Infinite Massage is the leading national Corporate Wellness Company specializing in Corporate Chair Massage Programs, Event Massage & Mobile Spa Event Services.

On-Site Chair Massage Services

Written by the company

Highest Quality Therapists
While our primary goal is to provide you with excellent chair massages, we rely on our highly experienced group of therapists to accomplish this goal. Our network of therapists has been developed since 2001 and we consider them to be the best!
24/7/365 Support
Our offices are always "open" for assistance with the help of constantly monitored email accounts and our 24/7 on-call phone line. You can reach us day or night!

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(2,953)

159 reviews in the last 12 months

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Rated 5 out of 5 stars

We hired infinite massage for an event…

We hired infinite massage for an event for enterprise prospects.
They exceeded all of our expectations with their level of professionalism.
The process was seamless from beginning to end!
We were beyond pleased!

30 April 2025
Rated 5 out of 5 stars

Infinite Massage has never let us down…

Infinite Massage has never let us down in the three years Holland & Knight Dallas has been using them for our annual Staff Appreciation Week. Each year the massage therapists are top notch, and our employees beg for us to bring them back!

24 April 2025
Rated 5 out of 5 stars

The ladies were wonderful

The ladies were wonderful! Both massage therapists were so thoughtful and kind. One was a bit better as far as the overall massage. One comment I received was that one therapist used the massage gun and that was not liked as much as the manual hands-on massage. Otherwise, it was a great experience. Thank you!

17 April 2025
Rated 2 out of 5 stars

Both therapists late to corporate event

Booked a corporate massage event for two of our locations and the therapists were late to both locations. One therapist did not even bother calling and I had to call their business line twice to get the person there. One of our staff came in specifically for the massage and was taking the rest of the day off. That person did not even get her massage. I reached out to them and they gave me $25 off - seriously? $25? For two events you screwed up on? I will not be using them again.

16 April 2025
Unprompted review
Infinite Massage logo

Reply from Infinite Massage

Hi Linda, My apologies for the poor experience yesterday. As I understand it there was some confusion with the company name/address when it pulled up on Google maps. I do know that we spoke to you multiple times yesterday morning to get the therapist to the correct location, and the correct parking spot. It sounds like we didn't request specific details regarding your event, and that's our responsibility to get the information. Again, my apologies for the poor showing yesterday. I'll personally research the issue to see where we can improve in the future.
Best,
Chris Owen
Owner - Infinite Massage
866-735-2988 ext 7013

Rated 5 out of 5 stars

Joan was fantastic!

Joan was fantastic! We offered 10-minute massages to our Pittsburgh office as part of our Wellness Wednesdays program. Everyone raved about her and the massages. They all wanted her back the following week. We'll definitely invite her back again.

9 April 2025

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