Inerra Reviews 

459
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, especially artificial flowers, noting their realistic appearance and durability. They also value the wide selection of items, which offer excellent value for money and competitive pricing. Reviewers frequently highlight the fast and efficient delivery service, with items consistently arriving promptly and well-packaged. The ordering process is noted for being straightforward, and many customers express strong satisfaction, indicating they would repeatedly order from the company.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality and realistic... See more

Delivery service

Consumers find delivery service to be positive, consistently praising its speed and efficiency. Reviewers... See more

Order

People report positive experiences with order, with many customers praising the ease of ordering and the... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the high standard of products,... See more

Price

Reviewers highlight positive aspects of price, consistently finding products to be very reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being 200 miles away from my grandparents grave the options of keeping it looking loved were limited. Carefully read other reviews, spoke to an extremely helpful person at the company re size of pots... See more

Rated 5 out of 5 stars

I've ordered from Inerra on several occasions, mostly artificial plants for graves as fresh flowers aren't always feasible. They do a good range to suit all budgets. Items always arrive promptly and w... See more

Rated 5 out of 5 stars

Always excellent service from Inerra. Website is well set out making it so easy to order what you need. Delivery is always swift. It's great to have confidence they have your business at heart, no... See more

Rated 5 out of 5 stars

Just what we ordered, beautiful pots to decorate graves and very reasonable price, prompt delivery too. We have shopped before and certainly will again.


Company details

  1. Wholesale Florist
  2. Craft Store
  3. Florist
  4. Packaging Store
  5. Party Store

Written by the company

View our range of quality Florist, Craft, Party and Packaging Supplies. Inerra is a trading name of Gem Supplies International Ltd


Contact info

4.9

Excellent

TrustScore 5 out of 5

459 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(459)

84 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service once again

Excellent service once again, really pleased with the flowers which I bought for several grave pots and they are lovely and look good on the graves. Highly recommend and will be buying some more for Christmas

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Memorial Flowers In Grave Pots

Memorial Flowers In Grave Pots.
Easy company to deal with. Goods did not disappoint and was better than shown. The only problem was Royal Mail. Despite receiving the goods by 12.05 lunchtime took 26 hours to deliver the 5 miles to my door!!!Thus making the 48 hour service 72...Perhaps another carrier should be considered.

27 August 2024
Unprompted review
Rated 1 out of 5 stars

Order missing items.. but I'm the liar

I took delivery of my order several weeks ago, which today I discovered was missing two items. I did not realise this at the time, until a colleague asked me this morning for the missing items and I realised they hadn't been in the box. The company essentially is calling me a liar (for two items under the value of £6) and wants photographic evidence of a box that a) was left outside in the rain on delivery so was sopping wet and b) was immediately put in the recycling because it was falling apart. Having explained all this - they still want photo's! To me this is not customer service and I am disappointed by the response.

10 September 2024
Unprompted review
Rated 5 out of 5 stars

Received 5 bunches of artificial…

Received 5 bunches of artificial flowers for families graves. I was pleasantly surprised with the quality and they look realistic. Have ordered from this company before and always pleased. Would definitely recommend to anyone.

22 July 2024
Unprompted review

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