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Inerra Reviews 448

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TrustScore 5 out of 5

4.9

Wholesale Florist
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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like artificial flowers and grave pots are realistic, durable, and maintain their appearance even after extended periods and various weather conditions. The delivery service is frequently highlighted for its speed and efficiency, with orders arriving promptly and well-packaged, ensuring products are in perfect condition. Reviewers also appreciate the excellent customer service, the straightforward ordering process, and the wide selection of goods available at competitive prices. However, some customers reported issues with specific orders, such as receiving damaged or faulty items and experiencing a lack of response when attempting to resolve these problems.

What people talk about most

Product

Consumers consistently express satisfaction with the product quality, often highlighting the realistic... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the... See more

Quality

Customers had positive experiences with quality, consistently praising the high standard of products,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being 200 miles away from my grandparents grave the options of keeping it looking loved were limited. Carefully read other reviews, spoke to an extremely helpful person at the company re size of pots... See more

Rated 5 out of 5 stars

I've ordered from Inerra on several occasions, mostly artificial plants for graves as fresh flowers aren't always feasible. They do a good range to suit all budgets. Items always arrive promptly and w... See more

Rated 5 out of 5 stars

Ordered a memorial vase and flowers. The weighted base was good quality and looked nice and sturdy, I wasn't sure I would like artificial flowers, but they looked more realistic than I ever expected... See more

Rated 5 out of 5 stars

Have ordered artificial flowers a few times now from this company and have always beeb very impressed with the quality. I order them for 2 graves I tend during winter to keep them still looking love... See more

Company details

  1. Wholesale Florist
  2. Craft Store
  3. Florist
  4. Packaging Store
  5. Party Store

Written by the company

View our range of quality Florist, Craft, Party and Packaging Supplies. Inerra is a trading name of Gem Supplies International Ltd

Contact info

4.9

Excellent

TrustScore 5 out of 5

448 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great

Many options to choose from, my items were perfectly packaged - definitely going to buy again. Thank you

12 November 2025
Unprompted review
Rated 5 out of 5 stars

I'm always sceptical about faux flowers…

I'm always sceptical about faux flowers but I searched on the Internet and found just what I wanted for the cemetery. The flowers looked so good on the website so I ordered a few. They arrived within 3 days and I was so impressed with their appearance that ordered another 10! They really are lovely and don't look faux. Great quality and prices. Friends have asked where I bought them because they want some too!
Inerra was great to do business with and sent tracking info etc.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Good Experience

I placed three orders recently all came well packed and good delivery times and communication. I did query the contents of one item which I didn't feel was a true representation of the item advertised on their site. They acknowledged my concern promptly, efficiently and to my satisfaction.

9 November 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Second time ordering , such quick efficient delivery and service . Highly recommend company . Well done .. and most of all merry Christmas to you and your staff . See you next year .
Irene Tonge

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful flowers

I’ve bought grave pots with artificial flowers from Inerra many many times and keep coming back. Flowers are beautiful, prices are great and delivery prompt. I would definitely recommend this company

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, delivered on time, all present and as described. Thank you

12 October 2025
Unprompted review

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