Worst ever customer service. Ordered duvet for my child, paid straight away, didn't got it already 3 weeks. Wroted many letters, nobody answered. Never gonna trust anymore. Just taken money and didn't... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Stoffet ikke var det jeg forventet. Prøve å returnere sengetøy, men fikk ikke svar. I want to use my right to return the order, since it's not what I expected. Have tried to contact the company to... See more
Rask levering, god kvalitet.
My orders arrived super fast. Loved every orders I have had. Will definitely order more in the future. It will be alot better if there's more choices for big bed sheets (super king size)
Company replied
Company details
About Indusia Design
Written by the company
Velkommen til nye Indusia Design! Det siste året har vi jobbet hardt for å finne riktig leverandører og kvalitetssikre vårt sengetøy slik at du som kunde alltid skal bli fornøyd. Vi har omstrukturert bedriften, hentet inn flere flinke folk, og setter nå stort fokus på kundeservice. Vårt mål er at sengetøyet du kjøper fra oss skal sette et unikt preg på soverommet ditt og samtidig være deilig å sove i. Vi jobber nå med en fantastisk produsent og kvalitetssikrer våre design kontinuerlig. Som med alle andre varer, kan det imidlertid skje produksjonsfeil. Hvis du ikke er fornøyd med sengetøyet du kjøper hos oss ønsker vi at du kontakter oss på kundeservice@indusiadesign.com slik at vi får rettet opp i feilen og kan gi deg en god opplevelse. Ingenting varmer mer enn fornøyde kunder!
Indusia Design har Norges største utvalg av sengetøy. Sett ditt personlige preg på soverommet med våre deilige og unike sengesett. Med over 150 design på lager har vi noe for alle, og enhver smak. Vi tilbyr også et stort utvalg av dyner, puter og laken. Få en god natt søvn og en behagelig start på dagen med sengetøy fra Indusia Design.
Indusia Design har Norges største utvalg av sengetøy. Sett ditt personlige preg på soverommet med våre deilige og unike sengesett. Med over 150 design på lager har vi noe for alle, og enhver smak. Vi tilbyr også et stort utvalg av dyner, puter og laken. Få en god natt søvn og en behagelig start på dagen med sengetøy fra Indusia Design.
Contact info
2.8
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worst ever
Worst ever customer service. Ordered duvet for my child, paid straight away, didn't got it already 3 weeks. Wroted many letters, nobody answered. Never gonna trust anymore. Just taken money and didn't got anything.
6 October 2025
Unprompted review
STAY AWAY
STAY AWAY. This company is a scam. They often change their company names and defraud companies. They owe our company €150,000 and have changed their name. www.indusiadesign
16 July 2025
Unprompted review
Can you please delete my number as a…
Can you please delete my number as a contact number I received calls everyday. I just bought things from you.
11 September 2024
Unprompted review
Stoffet ikke var det jeg forventet
Stoffet ikke var det jeg forventet. Prøve å returnere sengetøy, men fikk ikke svar.
I want to use my right to return the order, since it's not what I expected. Have tried to contact the company to get the return shipping infomation. No response from them, nor real contact information availble.
30 August 2024
Unprompted review
I am very happy🙂super👍👍👍👍
9 April 2023
Its looking not same at pictures
20 February 2023
Reply from Indusia Design
Hi Grantas. The product images on the website may deviate somewhat from reality as the images are compressed and the details are not as visible. Colors may look slightly different due to image quality (lighting and gloss) and display settings. Feel free to send us an email at kundeservice@indusiadesign.com and we will help you further. Have a nice day. Kind regards, Camilla
Fast delivery in Norway 100% Ganna buy…
Fast delivery in Norway 100% Ganna buy more very good quality and price
15 August 2022
Reply from Indusia Design
Thank you so much for your kind review! Regards, Camilla
Reply from Indusia Design
Thank you so much for your kind review!
Reply from Indusia Design
Tusen takk for en utrolig hyggelig anmeldelse. Så godt å høre at du er fornøyd med ditt kjøp! Hilsen Camilla
Reply from Indusia Design
Thank you so much for your kind review!
Fake Discount Offers
This site seems to be a rip off in a sense of prices and discount offers.
They have more than doubled the prices and advertising as 50-70% off.
One of their sets was of size 240x220 (Bedding set Adele Navy) is also available at ikea. At ikea the original price is 599/- NOK, where as they are selling it for 700/- NOK and that too after 50% discount :D
Fooling people with prices and fake discount.
23 May 2022
Unprompted review
Reply from Indusia Design
Hi Asad. This is simply not true, none of our designs are available at IKEA, nor have they ever been.
Reply from Indusia Design
Thank you so much for your kind review! Best regards, Camilla
Top quality products and quick…
Top quality products and quick delivery.
Am so satisfied with all I bought.
4 May 2022
Reply from Indusia Design
Thank you so much for your kind review! Best regards, Camilla
Poor quality of the material
Poor quality of the material. The finish includes loose threads. Looks like she's about to break loose.
4 May 2022
Reply from Indusia Design
Thank you for your feedback. It's a shame to hear that you are not happy with the quality of the material. Feel free to send us an email at kundeservice@indusiadesign.com and we will help you further. Kind regards, Camilla
The design was super with the capital…
The design was super with the capital S. I have never had in mind, that bed sheets could be so outstanding! Easy system to buy, and quite fast delivery.
29 April 2022
Reply from Indusia Design
Thank you so much for your kind review!! Best regards, Camilla
Super
Super. Great customer support. Resolved a problem very quickly and made me happy. Thank you.
18 April 2022
Reply from Indusia Design
Thank you so much for your kind review!
Excellent service
8 April 2022
Reply from Indusia Design
Thank you for your kind review! Best regards, Camilla
Reply from Indusia Design
Thank you for your kind review! Best regards, Camilla
Good material and big enough
30 March 2022
Reply from Indusia Design
Thank you for your kind review! Best regards, Camilla
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.