IndianWeddingSareeReviews 

333
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I bought a legenga suit in Feb this year. It was completely different to what was advertised on the website. The colour was pink and magenta. There was no magenta colour, just pink fabric with gold... See more

Company replied

Rated 1 out of 5 stars

This company is a scam! Please don’t buy from this site. I have been dealing with the size issue for over a month emailing back and forth also calling them as well. They will not refund me my money an... See more

Company replied

Rated 3 out of 5 stars

I bought twice from Indian Wedding Saree; each time 2-3 dresses (Total 5 dresses). I had mixed experiences as follows: Pros- Cheaper price than the original, wide range of collections, and fast... See more

Company replied

Rated 4 out of 5 stars

We ordered six items with a two week lead time and all were delivered on time to our hotel in Delhi. The fit isn’t completely perfect but close enough and the materials and outfits are really beauti... See more

Company replied

Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

Exclusive Sarees, Lehengas, Salwaar Kameez, Tunics and Ethnic Men's Wear for every occasion.


Contact info

2.1

Poor

TrustScore 2 out of 5

333 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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2.1

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(333)

25 reviews in the last 12 months

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Rated 1 out of 5 stars

Please be careful to buy silk sarees…

Please be careful to buy silk sarees from this website.I bought a saree which said silk paid over $100 but I got is not silk not even near silk.So rough and I don't know what material is this.I am so upset and will never buy again from here.So people be very careful.I have been cheated.

22 November 2022
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Sandhya Narayan,

We sincerely regrets for the inconvenience caused.
We checked there was no complain made by email to us regards to this issue.

But still as customer satisfaction we are ready to help you
We can offer discount coupon which can be used for future purchase on our web site.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com

Rated 3 out of 5 stars

Net shalwar kameez - not as it seems

I ordered a net salwar kameez. The kameez was supposed to be floor length but after ordering it they told me it can only be 42 inches in length (like a normal kameez - so it's not as unique - just like a normal shalwar kameez). The image shows floor length (which made it look really different) but they only tell you the changes after you've paid. You will also have to pay extra for delivery AFTER your order. Also I hand washed the item and all the colour came out.
However they were in constant contact throughout which made me feel like I was in good hands.

22 November 2022
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello,

We at IndianWedingSaree.com apologies for the inconvenience it has caused due to quality issue
If product is not Liked we do take returns and refund or new product can be re send

Hoping this will help you in future purchase

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com

Rated 5 out of 5 stars

I have purchased several saris and…

I have purchased several saris and salwars from Indian Weddings Sarees for many years and the products are wonderful for casual or formal wear, their services great. Thank you IWS team!

15 November 2022
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Lalitha Ram,

We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com

Rated 5 out of 5 stars

Great saree

The product was easy to order. Shipping details were clear. The saree was delivered promptly and the quality is great. I was a bit worried but once I saw the saree, I was over the moon. Thank you!

20 October 2022
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello LT ,

We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com

Rated 5 out of 5 stars

saree is nice

its really good same as a pics. i also stiched blouse from them . they made it accordingly to customers so good. iam happy.

10 October 2022
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Rakhi Kumari

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com

Rated 1 out of 5 stars

I have had a very bad experience with…

I have had a very bad experience with this company.
I ordered/paid for them to sew a blouse, after 4 weeks I receive a piece of fabric that I intend to sew myself if I am going to use it. when I write to them I get no answer, i didnt get my money back.
So i warn you not to run into the same thing.

29 August 2022
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Kalpie Ratnayake,

We sincerely regrets for the inconvenience caused.
Please share your email id or order number to trace the details.

Request you to please write email to below email id so the issue can be resolved.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.IndianWeddingSaree.com

Rated 5 out of 5 stars

Excellent Custom Made suits for Mom

Thank you so very much for the outstanding suits which were custom made for my Mom
Great team work! I was little worried for the custom made measurements but the suits turned out to be to the greatest fittings

Appreciate all your wonderful team work go you all!
Shenaz Essa

29 August 2022
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Riyaz Essa,

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com

Rated 5 out of 5 stars

Very good bservice

30 July 2022
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Prabhjot Sandhu,

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com

Rated 5 out of 5 stars

Brilliant A* will use again

I was in need of outfit and Indian Sarees did not dissapoint. I needed outfit by certain date, asked them before ordering if it was possible, and they sent instructions on what to do once I placed order.
I cannot fault their service. Prompt responses to my queries and constant updates and also delivered on time. Stitching in house was good quality too.

Will be ordering again from them. Positive experience all round for me.

29 July 2022
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello JD

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com

Rated 1 out of 5 stars

bad service

I have had a very bad experience with this company.
order arrived months late, despite then continually giving false promises over text/on the website.

bad quality material. does not feel like silk.
continual spam over email despite unsubscribing multiple times AND contacting them to help me unsubscribe.

26 July 2022
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello North,

We sincerely regrets for the inconvenience caused.
We checked there was no complain made by email to us regards to this issue

But still as customer satisfaction we are ready to help you
We can offer discount coupon which can be used for future purchase on our web site.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com

Rated 5 out of 5 stars

Great service

Customer service were very quick at responding back to me when needed. Package came on time in great quality. Very happy! Thank you

17 July 2022
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Suhanna Khan,

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com

Rated 5 out of 5 stars

I highly recommend the Indian Wedding…

I highly recommend the Indian Wedding outlet. I have received this beautiful shalwar, on time. It was perfectly stitched suiting my measurements with just the size I have given and I had no alterations to do. Perfect. Would buy at an Indian Wedding in future as well.

28 June 2022
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Afanaa Varatharajah

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com

Rated 1 out of 5 stars

Placed an order for 2 outfits-estimate-we asked them to cancel and refund-we have no outfits- no refund-10 percent refund unacceptable

Placed an order for 2 outfits-estimated delivery date was June 10-as time went past that date-we were notified that they were delayed and at that time we asked to please cancel our order and refund the money if we would not receive by June 23 as we would be out of country o nJune 24 for several weeks and this was made clear very through several emails back and forth from the June 10th and phone calls as well. With e-mails constantly back and forth they kept reassuring that we would get our outfits on time. As items were not being shipped my husband also called and spoke to someone who again reassured him items would be shipped on time. Well had to leave-no outfits-had to buy new outfits day before leaving-in an email back they said they did everything correctly. I also have all email transactions that can be forwarded to them. Outfits attempted delivery was June 28-3 weeks late.

18 June 2022
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Lynn,

First of all please accept our sincere apologies for the inconvenience caused
Delayed did happen on our part

We always try our level best in all positive way to give better service but sometime due to unavailability of many resources , production delay can happen

As a token of gratitude, we like to compensate and credited back 10% of your order amount back to your credit card.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingsaree.com

Rated 1 out of 5 stars

The delivery date on the website is misleading

The delivery date on the website is misleading. I overlooked a few emails when I was told that there was a delay.
When it started continuously I made contact and informed that I needed it by 1st June as I was flying out of the country on 2nd June. Even after multiple follow ups product arrived late. I spent approx $700. What was the point !! Extremely disappointed. Now a very friendly customer service staff will send an apology - don’t bother as the damage is done .

4 June 2022
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Shalini,

We sincerely apologies for the inconvenience
We always try complete all our majority orders in timely manner
Yes some of the orders do get delayed and for those client we continuously do keep them updating via email.

In your case emailed got overlooked and we were not made aware of time sensitivity issue.

Do let me know if in any manner we can compensate for this.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingsaree.com

Rated 1 out of 5 stars

Pathetic customer care service

Their return policy is company centric having no consideration for the customer.Their only motto is "you ordered, we delivered" even if it's crap. They kept my money and caused a huge mess when asked to initiate return. It has been a very poor experience ordering goods from Indianweddingsaree.com.
Advice you not to order things from here.

24 May 2022
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Pooja Rampal

First of all please accept our sincere apologies for the inconvenience caused.

We always try our level best in all positive way to give better service. We have a clear defined Returns & exchange policy keeping in mind the Happy Customer Motto.

As a token of gratitude, we like to compensate and credited back 10% of your order amount back to your credit card.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingsaree.com

Rated 1 out of 5 stars

Do Not Order: Ruined my Wedding Lehenga

I have ordered multiple times from them. I always bought readymade items in the past and they didn’t have issues besides shipping delays which is understandable as they ship from India. So, I thought this is a safe site to order my lehenga for my wedding and I also requested stitching services. But, I was wrong. They didn’t sew it according to the measurements given. It looked like they sent what they have in stock without making alterations. I took pictures with measuring tape and sent it to complaint department. The lehenga was clearly sewn in wrong sizes. But they said “fix it locally” and that the “measurements were accurate.” There were other obvious quality issues. Their website mentions that customers have to return items within 3 days of delivery but they are not responsive enough. How do I return the items within 3 days if they are not responsive. It looks like they made this policy so that nobody can return this items. They ruined an important day for me. They lost a loyal customer. I have shared my experience with my friends and family who have ordered from them in the past. I understand human errors can happen but what customer service after delivery was horrendous and they never apologized for ruining my wedding. I see somebody comments here to make it look like they care but they don’t care about you. DO NOT ORDER from them for your big events.

11 May 2022
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Khai Kunni,

We are really very sorry for inconvenience.The words cant compensate the pains you faced in this regard & will surely mark your words to make our communication & delivery system more stronger.

We will arrange a pick up and send label and invoice with all instructions so use and send back to us.
Once will receive then do refund.


Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingsaree.com

Rated 1 out of 5 stars

Ordered twice for special occasions

Ordered twice for special occasions. Products had guaranteed delivery date but first time order was 5 days late, second time its already 8 days late and it hasn't shipped yet. Will never shop from them. And if you do make sure order 2 to 3 months in advance.

1 May 2022
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Ahmed Chowdhury,

We regret for the inconvenience caused to you. Refund is processed on your request & the same information was also shared to you on email.

Yes we strive hard to meet the tentative delivery dates given by us for order delivery, but sometimes an unexpected production delay happen & we also inform the same to our every respective client through emails.

Will surely mark your words to escape such situations & assure not to disappoint again on these grounds.

If you have any issues from our side, please email us
Will be glad to help you

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingsaree.com

Rated 5 out of 5 stars

Lehenga with custom stiching is excelent

I'm happy with my purchase. Lehenga with custom stiching is excelent, exactly as on picture, and match to measurements. the quality is very good, and customer service comunication went well, didn't got all answers, but the product came as promised, fast than I expected.

11 March 2022
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Lalita,

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com

Rated 5 out of 5 stars

Authentic affordable sarees

I placed order from Australia for 3 sarees , I received on time .quality of product was excellent and authentic.Intricate embroidery was intact with no threads out and sarees border was stitched neatly on edges.

24 February 2022
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello A Malik,

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com

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