I recently gave thi company 1 star but since received my perfume wish to upgrade review now after many exchanges of emails i was advised it was out for delivery and received it on day i was promised.
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See what reviewers are saying
Experienced drone guy here: Cheaper price than almost every other option. Great idea for a two week vacation. Extremely easy to Deal with as well! There’s additional insurance you can buy that provide... See more
Good not Great service, took a lot longer to get my rentals than advertised but partially was my fault no submitting my ID. Though I did rent 3 games out, one of the games Mario Super Tennis or someth... See more
Great Experience. Easy process, good customer interaction (follow-up, status info, etc.). Drone arrived perfectly, worked great out of the box (but, as Crisp suggests, I highly recommend checking yo... See more
Company details
Written by the company
Incredible is an online marketplace that exclusively sells refurbished phones. We work with a small network of highly-rated US sellers that have a track-record of selling quality refurbished devices. Our mission is to deliver a trustworthy, hassle-free buying experience, a wide selection, and great prices.
Contact info
2820 Howard Cmns , 54313, Howard, United States
- 1 (888) 675-2905
- contact@incrediblephones.com
- incrediblephones.com
4.3
Excellent
309 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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It arrived earlier than expected and…
It arrived earlier than expected and package delivered as directed and carefully. Very pleased with the iPhone. Thank you, Incredible!!
10 June 2021
My phone is amazing
10 June 2021
Everything is working great!…..
9 June 2021
I’m completely satisfied with my…
I’m completely satisfied with my purchase. I will be purchasing all of my future phones from here. I’ve already referred friends and family!!
8 June 2021
Reply from Incredible
Hi Misti, we always offer free returns and exchanges if you're unsatisfied with your order. Let's connect via email to coordinate an exchange! Our phones may have minor scratches. If you see a crack then we'd love to receive it back for inspection and to send an exchange for free!
The speaker is blown and won't download…
The speaker is blown and won't download any apps just being honest
5 June 2021
Reply from Incredible
Hi David, we always offer free returns and exchanges if you're unsatisfied with your order. Let's connect via email to coordinate an exchange! Typically, app download issues are solved via software update on initial setup. Our phones must have zero speaker issues, and you're covered against defects for a full year. Please reply to our email so we can get you a replacement sent via express 2-day!
Amazing customer service
Great customer service and product is perfect. Not rlly much to change. Good work!
5 June 2021
Excellent phone and fast shipping.
4 June 2021
Bad package got stolen now I have to…
Bad package got stolen now I have to show proof and pay for a police report that cost me money
4 June 2021
Very Happy
So far I am very very happy to have purchase a IPhone XR from Incredible.
Thank you
3 June 2021
Nice phone with cheaper price
I received my phone a day before schedule. All the process are so smooth. Also the phone works well with very minimum defect on its body that I don’t really mind compared buying phone on other websites. Mine came with a charger (not original charger). So far I have no complaints about my new phone.
2 June 2021
Thank you it c a me quickly and was…
Thank you it c a me quickly and was just what I ordered.
31 May 2021
You sold me a phone that was out of…
You sold me a phone that was out of stock. The purchase was allowed to go through and a day later I received a message that the product was not available. Your company did offer an immediate refund and a $15 credit on a second purchase. However, I bought the same device through a different company.
27 May 2021
Excellent service
Excellent service, arrived on time, packaged perfectly with all accessories.
A pleasure to do business with.
26 May 2021
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