Incite Nutrition Reviews 

18
•
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Vitamin and Supplements Store
  2. also in
  3. Fitness and Nutrition Service

Information provided by various external sources

At Incite Nutrition we are committed to bringing the best in nutritional supplements to the market and provide the best experience for our customers.


Contact info

1.8

Poor

TrustScore 2 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(18)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very upset

I decided to try this company to see what their products were like, I usually buy from nutrition geeks who are excellent, I couldn't get NG collagen through amazon so ordered it from IN instead they sent me glucosamine, I mean how is that good service? And they don't even have a customer service number, and as I don't have an email I'm stuck and out of pocket. Don't use this company.

18 February 2026
Unprompted review
Incite Nutrition logo

Reply from Incite Nutrition

We’re very sorry to read about your experience — we completely understand how frustrating it must have been to receive the wrong product. Sending glucosamine instead of collagen is clearly not the standard we aim for, and we sincerely apologise for the mix-up. While errors can occasionally happen in fulfilment, we take them very seriously and always work to resolve them quickly.
We absolutely do have customer support available, and we are always happy to help with replacements or refunds in situations like this. If you’re unable to contact us by email, you can also reach us directly through the Amazon messaging system (via your order page), and we will respond promptly. Please contact us so we can arrange the correct collagen product or issue a full refund — you should certainly not be left out of pocket. We appreciate your feedback, as it helps us improve, and we hope to have the opportunity to resolve this properly for you.

Rated 1 out of 5 stars

Emailed several times. No reply

Emailed several times. No reply. Bought lots of stuff from them but no more. Obviously not interested in customers, because no reply online and no reply here. Do they care? The answer is no!
I'll go elsewhere

6 February 2024
Unprompted review
Rated 1 out of 5 stars

Short expiry date and ignores emails

Short expiry date and ignores emails

Very disappointing experience - Ordered Vit C which arrived with a short expiry date (it expires before I can finish the tablets) so I emailed them 3 times but they never replied. I had purchased multiple products from them in the past but they have lost a customer.

31 October 2023
Unprompted review
Rated 1 out of 5 stars

Item not received

I placed the order on 03/03/23 , My Vitamin D tablets have not been received and they have taken the credit card payment. No response to my emails and the customer service number on email is not active.

23 March 2023
Unprompted review
Rated 1 out of 5 stars

Broken seal and ignored emails.

I ordered 3 different supplements from Incite Nutrition, one which had a broken seal when I opened the bottle. I emailed them on the 27th and 31st December to inform them and to ask for a replacement, but have had no response. They say on the website they will respond to emails within 24 hours. Well they lied. I won't be using them again.

27 December 2022
Unprompted review
Rated 3 out of 5 stars

Incite Nutrition fails the trust test

Agree with the other 3 star review. You cannot know what's in these supplements, so you have to go on company trust.

Unfortunately, for their multivitamin and mineral supplement it states 26 components on the front label yet lists only 23 on the back. I've twice emailed the company at the address listed on their website to get some clarification (they state they reply in 24 hours) and have had no response in 6 days.

This suggests to me a company who doesn't have ingredients at their finger tips or is otherwise untrustworthy, therefore should I trust them on putting their product into my body every day? I've decided not to.

7 October 2021
Unprompted review
Rated 5 out of 5 stars

Vitamin b complex 60

Incite nutrition vitamin b complex 60. This product aids normal immune function. I live a very active lifestyle playing sport up to 7 days a week. So it's very important my immune system can cope and recover from that and I feel this product helps. I would recommend.

21 July 2021
Unprompted review
Rated 5 out of 5 stars

Great range to choose from

As an active person, I always tried to stay fit and healthy as I possible can, this is sometimes hard to achieve through my diet. So I’ve been using incite vitamins and supplements for a while now, to make sure am stay injury and illness free as much as I can, especially over the past year.
Always a great supply of vitamins, many of which last over 6 months. Easy to take, and always delivered on time.
Great range to choose from, depending on what your looking for, highly recommended.

30 June 2021
Unprompted review
Rated 5 out of 5 stars

Incit nutrition a trust worthy company

I have been purchasing vitamins for some time and could not find a company that were one cheap and two reliable. I sea swim and run 7 days a week so wanted a wide range of vitamins to be available. I then stumbled across incit nutrition and could not have been happier. The range and the size of the tablets that make are incredible they have virtually no taste and the price is affordable to me. Whilst not distracting from the overall effectiveness of the vitamin. I was that happy with there product I have recommended them to my friends. I also not a big comment leaver but I felt that I had to with this product. So if your looking for a Big Bang for your buck try incit nutrition

29 June 2021
Unprompted review
Rated 5 out of 5 stars

Great products for runners!

As an older runner, I've always been on the look out for high quality vitamins to aid my lifestyle. I find Incite Nutrition products perfectly compliment what I try to achieve. I particularly like the turmeric, which has been designed to be absorbed quickly into the blood stream.
Another great thing is the quantity of the product, in many cases you get over a years supply in one bottle, thus making it less likely you run out.
My daughter was diagnosed with MS and needed a high dose vit D supplement, once again Incite, had the right product.

29 June 2021
Unprompted review
Rated 5 out of 5 stars

I've had 4 or 5 different supplements…

I've had 4 or 5 different supplements from Incite, over the last 12-18 months, whilst in training for an ultra marathon. Ordinarily I really struggle with getting poorly during heavy training and i've been over the moon with my health whilst taking the various supplements - including multi vits etc.
On my experience, I'd highly recommend them. Always purchased via Amazon and find them competitively priced and always quick delivery.

29 June 2021
Unprompted review
Rated 5 out of 5 stars

It was great to have so many vitamins…

It was great to have so many vitamins in one tablet. Tablet was easy to swallow and tasted better than most I have tried. I loved that there was so many tablets in it so I don't have to keep ordering every month! Great product all around.

29 June 2021
Unprompted review
Rated 3 out of 5 stars

How can we trust anyone with supplements?

The problem with supplements is that they are not medicines and are therefore exempt from being scrutinised and tested before being unleashed on us.
Although the GMP stamp might be there it is still not enough to guarantee that the product actually contains the named ingredients and nothing else that could be potentially dangerous as in the other review about the allergic reaction caused.
Companies making supplements should either be independently vetted, need to be registered and audited ir need to confirm to a common recognised standard (ISO 9001).
What is really annoying about Incite is when you read the About us section, all they emphasise are the reviews and their competitions, nothing about how their products are tested.
Once we buy these products, how do we actually know what we’re putting into our body?

31 May 2021
Unprompted review
Rated 1 out of 5 stars

Beware,if you take this product, and you are allergic to shellfish, you might DIE

I am allergic to shellfish, Since buying glucosamine tablets in May last year, from this company, I have taken them intermittently. This last 6 weeks I have taken them regularly, I have a very itchy rash appeared on my chest and back, and I feel nauseous.It wasn,t until this morning I found out by reading the bottle it contains SHELLFISH!!!!
Nowhere does it mention shellfish on the advert page, I am 77 and I just happened to read the bottle with glasses on. The most minuscule printing on the back of the bottle,2/3 rds of the way down, says, contains shellfish.
You could have killed me!! remember Pret a Manger and the poor soul who die as a result of their negligence in not displaying contents???
I see that on Amazon page where it is advertised, the Q and A section, someone has asked whether the product contains CHONDROITON,(ground up sea shells)
the answer was,
it doesn't,t say so on the bottle so I don,t think it has,
so somebody else had been looking for the words shellfish too!! BUT THEY WERE WRONG< IT DOES CONTAIN SHELLFISH.!!!!
It is 13 days since I wrote to them, to be totally ignored, we are talking peoples lives here, and this is their blase attitude.
Amazon have refunded me in full, NOT the company, so beware of this company, they may kill you through their negligence....

6 January 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look