Ordered a part, received the wrong part. Phone number goes straight to voicemail instructing you to whatsapp message. Got no reply from that. Emailed them. Also no reply. No real business address on w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very sound to deal with, extremely helpful customer service before and after purchase. Fast delivery, ordered Thursday evening, arrived Monday afternoon. Bulbs are outstanding. Bought Led’s for my 202... See more
Company replied
Got a full LED conversion for my Corolla E12 absolutely crazy light!! It’s almost like you’re always driving by day. Absolute A1 to deal with 👌🏻 Highly recommended. You won’t get brighter!
The camera i ordered was out of stock and I didn't realise but the next one up came instead they were in around the same price. The one I received is exactly what I needed but didn't realise it is a... See more
Company details
Written by the company
Supplying car accessories
Contact info
Killarney, v93vk11, Killarney, Ireland
- 0646694177
- info@inchautos.ie
- inchautos.ie
4.4
Excellent
252 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Better customer service
Better customer service. Better knowledge of products. Answer phone reply to messages.
16 March 2023
Reply from Inch Autos
Dear DJ,
Thank you for your feedback. We're taking steps to improve our customer service and product knowledge. Our team is undergoing training and we're implementing new communication strategies for prompt responses. We value your patience and support during this process
Prompt delivery and expert knowledge
15 March 2023
Top Service. Excellent quality.
Lights i got a couple of weeks ago had a wiring issue. Texted and was replied to the same day which was a Thursday I went down and changed the lights and got the newer set. No questions asked lovely people to deal with no hassle at all. How it should be, top service. Lights are absolutely brilliant the difference at night is something else compared to halogen. Will definitely keep my custom with inchautos and will return for other top quality products like the LED lights
27 February 2023
Unprompted review
Great service and top quality products
Great service and top quality products, I will definitely be purchasing from Inch Autos again. Thanks.
Purchased led H7's and clips for Mk4 Mondeo
27 February 2023
Best LED’s in Ireland ⭐️⭐️⭐️⭐️⭐️
11 January 2023
Wrong fog lights send me the right one…
Wrong fog lights send me the right one for mk6 please
6 January 2023
Very good quality stuff.
Very good quality stuff.
Rang me to inform me that my order was on the way.
Very helpful and genuine.
16 December 2022
Very efficient and prompt delivery…
Very efficient and prompt delivery service. Personal touch in getting a phone call to say the colour I ordered was out of stock. I ordered in another colour and had it the following day. Turned out size was too small and no problem exchanging it for a different size. Great company with a personal touch for their customers. Highly recommend.
13 December 2022
Led lights
Bought a full set of lights for a transit connect , ordered thursday evening and were on my doorstep 1st thing saturday . The lights and the service was 2nd to none and i will be ordering more off these guys again . Super
10 December 2022
Unprompted review
Posted straight away received in…
Posted straight away received in perfect conditions. Replied to my question but didnt confirm they fit my car, maybe because they just do
23 November 2022
Reply from Inch Autos
Thanks Doncha 😉
Fast
Fast, efficient, trouble free, from ordering to receiving goods. Goods arrived quickly.
9 November 2022
Reply from Inch Autos
Thanks Frank
I bought LED lights and I’m very…
I bought LED lights and I’m very impressed on how good and bright they are and wasn’t too expensive either
1 November 2022
Reply from Inch Autos
Thanks John 😊
Couldn't contact them
Couldn't contact them! Wanted to return something, followed the instructions & the email provided bounced back to me. No other way given to contact them.
Contacted me after this & eventually sorted it.
27 October 2022
Reply from Inch Autos
Hi John we apologise for the inconveniences our inbox was down it was outside our control. We do apologies
Brilliant lights over the moon with…
Brilliant lights over the moon with them and they are soo bright they could light up the moon.
5 October 2022
Reply from Inch Autos
Thanks Adam
Ordered lights for my van wasnt Happy…
Ordered lights for my van wasnt Happy with the pattern as was a bit off after focusing so contacted Daniel and he sent out a different type in exchange and they are perfect great to deal with. Very bright light.
11 October 2022
Unprompted review
Reply from Inch Autos
Thanks Ian
Inch Autos
The item I ordered came after two working days! And it works perfectly very happy with it
4 October 2022
Reply from Inch Autos
Thanks Colin
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.