InCharge Debt Solutions Reviews 2,270

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

As you know, asking for debt assistance is embarrassing and personally stressful. The staff I have had the pleasure of talking to did everything right when helping me. They were kind, patient and und... See more

Company replied

Rated 3 out of 5 stars

Over all it is a good service. I have have a few issues with your company. Had one of my accounts that was consolidated get took it off the program and wasn’t picked up for several months. And most re... See more

Company replied

Rated 5 out of 5 stars

They held my hand thru the process, and reduced high interest cards to 6.9% interest, set easy to afford monthly pmts and were available by phone, offered classes and education articles for sound fina... See more

Company replied

Rated 5 out of 5 stars

I am halfway through a 4- year debt management plan. Insight made it easy to enroll by dealing with creditors. The awfulness of large debt eased from fear, panic, and shame into a steady, doable lean... See more

Company details

  1. Debt Relief Service
  2. Financial Consultant

Written by the company

Debt Relief Solutions: Nonprofit Credit Counseling, Debt Management and Debt Consolidation. Helping Millions Become Debt Free Since 1997.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

$200k in CC debt gone over 4 years

We just finished paying off about $200,000 of credit card debt in just over 4 years. They made it really easy to set everything up, the negotiated interest rate across all creditors was way better than when I tried to negotiate myself, and everything was easy.

My only wish is the online system could be a little more modern, but their US based customer service agents are great and respond quickly. Would recommend them to anyone trying to avoid bankruptcy and shedding their credit card debt.

31 March 2024
Unprompted review
Rated 5 out of 5 stars

Help Needed

The experience I've have with In Charge Debt Solution is that they spoke with the creditors about my accounts and negotiated a reasonable payment per month that I could afford.

31 March 2024
Rated 5 out of 5 stars

Quickness of transfers.

I like the quickness in how the money is transferred to my accounts. I also like the reminders sent to my email notifying me of the pending transfers.

30 March 2024
Rated 2 out of 5 stars

Service

Information was not clear about changing payment date causing my credit cards to be late.

12 March 2024
InCharge Debt Solutions logo

Reply from InCharge Debt Solutions

Thank you for sharing feedback Kenia and we are sorry to hear about your experience. An attempt was made to speak with you but we could only leave a voice message. Please contact us at the telephone number provided in your voicemail. We look forward to speaking with you.

Sincerely,

InCharge Debt Solutions

Rated 5 out of 5 stars

InCharge is amazing

InCharge is amazing, it's really help with paying off my credit cards. I was overwhelmed with everything and I was able to pay it off in 2-3 years. I am so excited to be debt free.

16 March 2024
Rated 5 out of 5 stars

The progress

I was a little skeptical about it at the beginning. I did want to stop the phone calls creditors and start fresh I did give In charge a chance and so far I do not have any problem their very easy to deal with as soon you complete the part of the deal and make your payment each month they do the rest

Thank you
In charge

2 March 2024
Rated 5 out of 5 stars

Extremely helpful!

On their website, it says "You don’t need a loan to eliminate credit card debt. A debt management program consolidates all your credit card bills into one, lower monthly payment at a reduced interest rate. You can be debt free in 3-5 years."
As a customer, I can agree with the statement on their website 100%! Watching my debt go down faster than I could have ever done on my own takes a huge burden off and I feel like I can breathe.
People go into debt for various reasons and InCharge is there to help! They also have educational financial material and tools that are very helpful. Also, the staff/agents I have talked to so far seemed like they really truly WANTED to help. Overall, great experience and I recommend.

20 February 2024
Rated 5 out of 5 stars

I have been able to pay down credit…

I have been able to pay down credit card debt and not worry about it. The payment was affordable. When I had an issue with a creditor who "disappeared", they took them off the plan with no issues.

13 February 2024

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