Our pooch absolutely adored Incentives Pets treats, he is senior with very few teeth left, so softer treats are the only way to go for us. However, the company has recently had quite a severe sup... See more
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Wasn't too sure about this site. Quite sceptical as there website wasn't right. Contacted them as found out on gov.uk site, they are a proper company. Actually well pleased found this site as my dog e... See more
Company replied
Great service and explaining ingredients and feeding quantities.Our little wire haired dachshund loves the probiotic we are yet to try the other two offerings which we have. Great company with good et... See more
Company replied
Both our Dogs love the incentives treats, and knowing they are packed with vitamins and goodness is brilliant. I will continue to buy them, and I'm very happy that my dogs are loving them 😊
Company details
Written by the company
Welcome to Incentives Pets Trustpilot! We create exceptionally healthy Dog Treats 🐾 Our treats contain minimal ingredients and are made with maximal love! 🍖 They are the perfect for dogs with allergies or sensitivities and also make an awesome high value dog training treat 🧠 Visit our website today and reach out to our customer support to help find the perfect dog treat for you!
Contact info
63/66 Hatton Garden, Fifth Floor Suite 23, EC1N 8LE, London, United Kingdom
- hello@incentivespets.com
- incentivespets.com
Our pooch absolutely adored Incentives…
Our pooch absolutely adored Incentives Pets treats, he is senior with very few teeth left, so softer treats are the only way to go for us.
However, the company has recently had quite a severe supply issue. First egg yolks were out of stock around end of August - have not been restocked till date.
Now the other two options are out of stock as well.
We were always ready to pay the premium for the quality of the product, but having waited and checked on them for two months, we are now switching to alternative product and are not likely to be back.
Conclusion: wonderful product, rarely available.
18 October 2025
Unprompted review
My fur baby loves these chews berry…
My fur baby loves these chews berry cubes. He would eat the whole tube if he could.
23 September 2025
Both our Dogs love the incentives…
Both our Dogs love the incentives treats, and knowing they are packed with vitamins and goodness is brilliant. I will continue to buy them, and I'm very happy that my dogs are loving them 😊
30 June 2025
My dog loved them all put some on her…
My dog loved them all put some on her tea to help her eat it
28 April 2025
Not received items/ now arrived
Not received items, no response from company
Not happy
thought I'd update my review
After quite a bit of chasing I've managed to get a response from this company and have received product
They were enjoyed by my dog so even with the problems I had I'd still buy these again and will buy again hopefully I'll have better luck
Thank you for sorting out the problems
18 April 2025
My puppy loves her food now!
Excellent experience and my puppy absolutely loves these. I bought all 3 and I will be repurchasing
21 April 2025
Delivered promptly and products are…
Delivered promptly and products are awesome. They genuinely do look good enough to eat! I’ve been sorely tempted to try the blueberry and yogurt ones! 😆
12 February 2025
Dogs love these treats
Dogs love these treats. They look forward to them. Nutritious and healthy. Win win.
3 February 2025
Lovely products
I have 3 dogs and they all love the freeze dried dog treats. I have only been giving them the treats for a few days, so too soon to confirm whether there have been any benefits. Like that you can can add water to rehydrate.
2 January 2025
Great treats but expensive and run out quickly
The treats are clearly loved by our dogs but the egg and salmon treats you need to give a small handful of them to make it worthwhile for your dog. The Berry cubes look great but again they feel like they are full of air rather than dense as I was expecting them to be so had to give two or three each time. This makes them very expensive as a tube lasted me two days with two big dogs.
16 December 2024
Reply from Incentives Pets
Hello there Gary,
Thank you so much for sharing your honest feedback. As one of our long-standing and loyal customers, your input is incredibly valuable to us, and we’re so grateful for your continued support over the past year.
Regarding the Yoghurt & Berry Boosts, you’re absolutely right—they do have a lighter, airier texture compared to our Egg Yolk and Salmon Boosts. This is due to their primary ingredient, fermented yoghurt, and the unique way it freeze-dries, which creates that texture while still locking in all the nutrients and probiotics.
That being said, we understand that they might not be the right fit for your big dogs. As a token of our appreciation, we’d love to replace your order with one of the other flavours that your dogs have enjoyed in the past. We’ll be reaching out to you directly to make arrangements.
Thank you again for your honest review—it helps us grow and ensures we can keep providing products that delight both you and your pups.
Warm regards,
Anton
Incentives Pets
Great service and explaining…
Great service and explaining ingredients and feeding quantities.Our little wire haired dachshund loves the probiotic we are yet to try the other two offerings which we have. Great company with good ethics
9 December 2024
Reply from Incentives Pets
Thank you so much for your thoughtful review! We’re delighted to hear that your little wire-haired dachshund is enjoying the probiotic treats!
We’re excited for you to try the other two offerings and hope they become fast favourites as well.
I appreicate your comments on our service and ethics, it truly mean a lot to us—thank you for your support!
Warm regards,
Anton
Incentives Pets
Our puppy absolutely loves these
Great product, so pleased we came across this - fantastic incentive to puppies in training.
9 December 2024
Reply from Incentives Pets
Thank you so much for your kind review! We’re thrilled to hear our treats have been such a fantastic incentive for your puppies in training. 🐾
It’s always a pleasure to support dog owners who go the extra mile, and we’re so glad our treats are helping transform your pups' training journey. Here’s to many more successful training sessions with a treat that’s truly worth sustaining!
Warm regards,
Anton
Incentives Pets
Wasn't too sure about this site but naturally fabulous
Wasn't too sure about this site. Quite sceptical as there website wasn't right. Contacted them as found out on gov.uk site, they are a proper company. Actually well pleased found this site as my dog eats raw but won't eat fruit, even if I much it in. But the incentives pets product is brilliant it's natural but freezes dried so it turns to power and my dog loves the blueberry. Crush it over the top of his dinner and he eats it all. Well impressed. Absolutely a fantastic site to find and very friendly and accommodating Anton. Fabulous. Thank you from me and my dog
2 December 2024
Reply from Incentives Pets
Thank you so much for your detailed and thoughtful review—it truly made our day!
We really appreciate your patience and understanding regarding the website issues, and we’re grateful you alerted us so we could get it sorted.
We’re thrilled to hear how much your dog is loving the yoghurt & berry boosts!
Our Freeze-dried really are a game-changer, and we’re so glad it’s working wonders for you both.
Your kind words about our service mean so much, and we’re always here if you need anything. Thank you again from the bottom of our hearts—and paws!
Warm regards,
Anton
Incentives Pets 🐾
Reply from Incentives Pets
Thank you for your wonderful feedback! We're so pleased to hear your order arrived quickly and that your dog is loving the treats. 🐾 Quality and care in every detail—from packing to product—is what we strive for, and your kind words mean so much to us!
Looking forward to serving you and your pup again soon.
Warm regards,
Anton
I have the world's fussiest Shih Tzu
I have the world's fussiest Shih Tzu, & these egg boosts are the only treat he will eat ... Thank heavens we found you!
28 October 2024
Reply from Incentives Pets
Hello there Trish,
Thank you so much for sticking with us from the very beginning—it truly means the world to us!
Hearing that our Egg Boosts have won over the world’s fussiest Shih Tzu is the ultimate compliment. 🐾
We're so glad we could be a part of your pup's journey (and menu!).
Your ongoing support keeps us going, and we’re so grateful to have you as part of the Incentives family.
Warmest regards,
Anton
My order included something extra that…
My order included something extra that I had emailed about.
My pets absolutely love all the boosters. 😊
23 August 2024
Reply from Incentives Pets
Hey there Trudy!
Thank you for sharing such kind words! It’s wonderful to hear that your pets love their Incentives.
We’re always happy to make sure our customers get exactly what they need—it’s the least we can do for such loyal supporters.
We look forward to seeing you and your pets again soon! 🐾
Best wishes,
Anton
Good quality ingredients
Good quality ingredients, fast delivery, fabulous customer service - absolutely will order again
2 July 2024
Reply from Incentives Pets
We're thrilled to hear you’re happy with the quality of our treats, speedy delivery, and customer service.
Your continued support means so much to us, and we look forward to your next order! 🐾
Warm regards,
Anton
Great products
Great items which arrived well packaged and quickly.
My dog absolutely loves these treats
2 July 2024
Reply from Incentives Pets
We’re so happy to hear your treats arrived quickly and your pup is loving them! 🐶 Thank you for taking the time to share your experience—it means a lot to us.
Best regards,
Anton
Freeze dried treats
Fantastic products and delivery. Would highly recommend and I will be purchasing again.
17 May 2024
Reply from Incentives Pets
Thank you so much for your fantastic feedback! 😊
We're thrilled to hear you’re happy with our products and delivery. Your recommendation means the world to us, and we can’t wait to serve you again soon!
Great product
Great customer service and my very picky pup absolutely loves these treats! The salmon ones are a particular favourite but she goes mad for them all.
3 May 2024
Reply from Incentives Pets
We’re so glad to hear your pup loves our treats, especially the salmon! 🐟
Hearing that we’ve won over a picky eater makes our day. Thank you for your kind words about our customer service too—it really means a lot.
Looking forward to serving you both again soon!
Warm regards,
Anton
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