A good site but what do you win with spin and win how does it work
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Review summary
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Constant disqualifications i reckonbetween 8 and 10 for each successful one. payment isn't instant transfer. If you're determined you can eventually get to a level to cash out. You also need to achiev... See more
Company replied
I have been playing games tru Inboxpounds and everything has been great,variety of games and the payout. Just now one game I've spent a lot of time and money,and it still doesn't showing up for pendi... See more
Company replied
It wasn't even up to 2 weeks that I gave my review on them and my account was logged off after I decided to withdraw just 10 pounds that I had patiently accumulated. All efforts to verify my identity... See more
3.5
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 2 weeks
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Decent but Could Be Better
I’ve been using InboxPounds for a while now, and while the platform is easy to use, I find myself a bit disappointed with how few surveys I receive each week. It’s frustrating when you’re ready to participate but there just isn’t enough opportunity. I do appreciate the variety of ways to earn (like reading emails and doing small tasks), but the surveys were what I was most interested in. If they could increase the number of available surveys or improve the match rate, I’d definitely consider giving a higher rating. Still, not a bad platform if you're patient.
9 July 2025
Reply from Inboxpounds
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.
Worst Experience of All The Many Survey Sites I Use
I have been a member of inbox pounds for almost 10 years, & had always found them to be fine - but for some reason, a few months ago, my account was closed down with no explanation. Fortunately, I had not long redeemed a reward at the time - so I didn't lose too much of my own hard earned money! I decided to open a new account using a different email address, & from that point on my experience was much worse. 1st of all the number of surveys that carried a decent return for the amount of time they took to complete was significantly lower; & 2ndly I discovered that the lowest voucher denomination I could claim was £25 (where it had been only £10) Consequently it took ages before I reached what I thought was my target - only find that in order to claim a £25 voucher I actually had to earn £32.50! Seriously! I laboriously struggled on towards that point - but the task became even harder as the "earn for searches" feature disappeared as well! Finally I have been able to claim a voucher, & have waited until I have spent it before writing this review - just in case I then found that I was mysteriously unable to use my hard won rewards! Needless to say, I will not be using this utterly rubbish site again........
27 June 2025
Reply from Inboxpounds
Thank you for your feedback and for being a valued member of InboxPounds for nearly a decade. We're truly sorry to learn about your recent experience and the challenges you've faced with your account and rewards. Your insights are significant to us, and we appreciate you sharing them. If you would like us to investigate any other specific concerns, please do not hesitate to reach out to our support team and we will be more than happy to assist you further.
Reply from Inboxpounds
Thank you for your wonderful feedback! We're thrilled to know that you're enjoying the great rewards and fun surveys. Should you require any assistance, don't hesitate to reach out. Wishing you a fantastic day!
When i cashed in and picked a reward…
When i cashed in and picked a reward they took over 6 pounds off the account that is very bad. I will not be doing anymore surveys with this company no more.
1 July 2025
Reply from Inboxpounds
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.
I like Inbox Pounds well enough
I like Inbox Pounds well enough, but am recently finding it difficult to qualify for surveys and actually earn some money.
29 June 2025
Reply from Inboxpounds
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.
Started off well
Started off well, nice games easy to earn, easy to understand and simple terms.
Then problems with earnings, games not tracking, payout system changed with no warning, so a "commission" must be paid. Eg cash out £5, need £6.50 in the account.
The payout was final straw, cashed out and won't go back. Then they send me an email, asking for a review... Ok.
29 June 2025
Reply from Inboxpounds
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.
First redeem
Just redeemed my first 15 pounds thanks just waiting for it to come through to me little sad I worked for 19 and got 15 though
30 June 2025
Unprompted review
Reply from Inboxpounds
Thank you so much for the review!We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
This site is no longer worth using
This site is no longer worth using. You can spend ages doing surveys and not get any credit. Avoid.
29 June 2025
Unprompted review
Reply from Inboxpounds
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.
Stated rewards value scrapped and you…
Stated rewards value scrapped and you lose 25% when claimed. eg £5.00 reward stated for survey reward will cost £6.50 from acual total balance ,also suarvey rewards scapped..
27 June 2025
Reply from Inboxpounds
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.
Reply from Inboxpounds
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.
If I could give one star I would
If I could give one star I would! No more search related earnings, surveys are tedious for little money - the more lucrative ones you never seem to qualify for and now you have to pay a fee to get your own earnings - disgusting.
13 June 2025
Unprompted review
Reply from Inboxpounds
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.
SCAMMERS WHO IGNORE EMAILS
A lot of times, you don't get paid for filling in surveys even though it shows you the success page. When contacting them about it, they send an automated page saying "You got disqualified from this survey" even though you clearly weren't. Despite sending screenshots and survey ID they ignore your emails, until they block your account from taking any survey at all.
Dave is very unhelpful and contributes to this company's scamming goals. He gaslights customers pretending that they were disqualified and says "there was a reason we blocked you from completing surveys". Illegal company, I hope they get closed down
24 June 2025
Reply from Inboxpounds
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.
I like the survey's but don't have a…
I like the survey's but don't have a lot of time to do them which is why I REALLY liked getting points from searching. It's a pity inboxpounds has stopped it. This is why I have only giving 3 stars.
23 June 2025
Reply from Inboxpounds
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.
Not as good as they were
They used to be good but now they take 30% of your earnings and have also taken away the search facility. I am not sure if I will use them again.
21 June 2025
Reply from Inboxpounds
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.
Points Devalued
The points were recently devalued. Therefore if you do a 50p survey it is worth 40p.
So to get a £5 reward you need to earn £6.50p
21 June 2025
Reply from Inboxpounds
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.
This used to be good
This website used to be good. The penny search initially drew me in along with the paid emails, and then surveys, games and special offers on the side. I wasn't making a fortune, but it paid for a family takeaway a year so it was worth it for me.
Then. It. All. Went. Bad.
The emails abruptly stopped one day with just one or two occasionally appearing. The search function has been taken away - and that was after a penny per search being changed to a penny for 4 searches! The surveys are rarely worth the time as you are not eligible after filling a lot of details out! And the games occasionally scammed you - I went for a £50 one, filled all criteria, paid real money to win and it was null and void.
And now, to add insult to injury, you have to pay them money to receive your money! Absolutely stinks. I need 15p to get a fivers worth out because I need £6.50 for the privilege. Don't know if I can be bothered.
If you're new to it. There must be better out there, go elsewhere.
20 June 2025
Unprompted review
Reply from Inboxpounds
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.
No longer worth it …
This site used to be fair but the search to earn has disappeared and they now change a huge fee to redeem. Once I get my next voucher I'm closing my account.
19 June 2025
Unprompted review
Reply from Inboxpounds
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.
Moving away from being the best
Used to be great rewards and easy to convert however in recent months Inboxpounds have started to charge a fee for converting rewards. It’s seriously making me reconsider after being a member for ten years. It also means I’m not considering low value surveys where the net earnings are less than 10p which will impact those using Inboxpounds services.
17 June 2025
Reply from Inboxpounds
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.
Interesting
I don’t qualify for many surveys but the ones I do qualify for are always interesting and informative
17 June 2025
Reply from Inboxpounds
Thank you so much for the review!We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
It's all surveys now
It's all surveys now, virtually no ads. The surveys are always longer than quoted and not worth the effort. Any that pay better, you never qualify for.
16 June 2025
Reply from Inboxpounds
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.
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