in-ex Design Kitchens and bedrooms  Reviews 26

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excellent service from design and kitchen choice to fitting. I was not looking forward to having the old kitchen removed and new installed but the fitters were so lovely, keeping us informed along the... See more

Rated 2 out of 5 stars

I bought a kitchen from Inex previously which was good, so thought I would use them again. Very disappointed ! Firstly the larder fridge does not shut properly and never has. They will not take respon... See more

Company replied

Rated 5 out of 5 stars

Barry and his team are nothing but professional. Barry's planning skills and advice are second to none. His team, Chris, Eddie, & Andrew were punctual, efficient, respectful, and went above and beyon... See more

Rated 5 out of 5 stars

Cannot fault them. Great job. Barry and Chris were very welcoming and helpful in regard's to us choosing a kitchen, right through to the fitting and fixtures. The fitters were very professional and c... See more

Company details

  1. Kitchen Remodeler

Written by the company

Welcome To In-Ex Design In-Ex Design is a family business with over 26 years of experience in the Kitchen industry. We are passionate about kitchen/ bedroom design and have always been focused on offering an ethical and highly personal service to our customers. We specialize in high-quality furniture, incorporating all of the latest innovative designs and styles from modern gloss finishes to traditional wood.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

26 reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service from design and kitchen choice to fitting. I was not looking forward to having the old kitchen removed and new installed but the fitters were so lovely, keeping us informed along the way and did a clean and pretty quick job. They even hoovered the garden! We love our new kitchen snd would definitely recommend In Ex.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

A very happy customer

I'm so glad that I went with a local company to update a shower cubicle in the ensuite of the property I'd recently purchased. Barry and the team have done an excellent job and I couldn't be happier of how it's turned out.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Cannot fault them

Cannot fault them. Great job. Barry and Chris were very welcoming and helpful in regard's to us choosing a kitchen, right through to the fitting and fixtures. The fitters were very professional and careful. The standard of workmanship was top notch and was completed very quickly. Myself and mrs are well pleased and would recommend IN DESIGN to friends and family going forward.
Jimmy and Andrea (Enfield)

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Kitchen looks fantastic

Great service from design to installation. Inex design have a friendly attitude and the fitters were professional, clean and courteous. The final result is just how I imagined. I'm so pleased.

28 July 2024
Unprompted review
Rated 5 out of 5 stars

This is one of the best companies that…

This is one of the best companies that I have ever dealt with. Barry, Jane and Chris were wonderful, understanding people. They gave me time and nothing was too much trouble. The gentlemen who installed the bedroom furniture were always on time and worked really hard. Best bedroom I have ever had. Thank you, thank you, thank you.

12 February 2024
Unprompted review
Rated 5 out of 5 stars

Kitchen Refurbishment

It is always my preference to use local specialists for home improvements and In-Ex Design did not let me down. They were excellent from start to finish and I have ended up with a superb new kitchen as a result. I have already recommended them to friends and family and will continue to do so. Thanks again to Barry, Chris, Andrew and the rest of the team for a superb job.

5 January 2024
Unprompted review
Rated 5 out of 5 stars

Dream Kitchen

We had our kitchen fitted in April (I thought I had left a review already). We love it. From the very first consultation the customer care was brilliant. Chris gave us a quote, worked with us so we can stay within our budget without pressure. When the two gentleman came to fit the kitchen they were lovely, tidy and the finished kitchen is a dream! Thank you so much!

17 April 2023
Unprompted review
Rated 5 out of 5 stars

From start to finish these guys at…

From start to finish these guys at In-ex Design looked after me and helped me design my beautiful quality kitchen. They were efficient friendly and professional. Always left the job each day clean and tidy.
Very happy with my kitchen the few little snags were soon sorted. I would certainly recommend them. It’s great to have a local family run business practically on your doorstep too.
I wish them continued success with their business.

15 November 2023
Unprompted review
Rated 2 out of 5 stars

I bought a kitchen from Inex previously…

I bought a kitchen from Inex previously which was good, so thought I would use them again. Very disappointed ! Firstly the larder fridge does not shut properly and never has. They will not take responsibility and keep referring me back to the supplier although I paid for everything through Inex ! Then the plinth under the island kept falling off, which they fixed. Now my integrated dishwasher has dropped and is catching on the plinth and doesn't close properly. Looking further at the plinth, it looks bad workmanship and I paid an awful lot for this kitchen. Whenever I call them to ask them to fix, they just ignore me ! I will never ever get another kitchen from them again ! very unprofessional once the kitchen is installed ! I advise, don't pay in full until you are completely happy or they just don't want to know. They probably know who I am and hope they learn from their mistake here.

7 November 2023
Unprompted review
in-ex Design Kitchens and bedrooms  logo

Reply from in-ex Design Kitchens and bedrooms

Reviews like this are not only one-sided but unfortunately [this one] exaggerated toward customer bias.
We as a company fully accept any review, good or bad, and pride ourselves in customer after-sales service.
[our web page can testify to this]

Reviews like this are easy to write and not so easy to defend.

In response to the exaggerative narrative.
We have never ignored this customer and have always tried to help, but appliances have their guarantee Most domestic appliances will be covered by a free manufacturer appliance warranty for the first year. If the product breaks down in the first year the manufacturer will repair or replace it free of charge. and we cannot solve these issues as this will make the manufacturer's guarantee invalid.
We have on record several visits to look at these issues and solve them if possible.
Our last visit was in 2022 to align some doors [doors can drop over time but mostly are miss-uses and we do not charge if a customer asks us to revisit sit.]

We are the opposite of unprofessional, and we did take responsibility where responsibility was ours to take.

Considering we last visited the site in 2022, this review is quite a surprise.


Rated 5 out of 5 stars

I love my kitchen

I would like to send my thanks to all the people who worked on my kitchen. Very clean and tidier and we could ask questions and the man would help us . I love my kitchen thank you.

14 August 2023
Unprompted review
Rated 5 out of 5 stars

First Class

Barry and his team are nothing but professional. Barry's planning skills and advice are second to none. His team, Chris, Eddie, & Andrew were punctual, efficient, respectful, and went above and beyond to ensure everything was done to my satisfaction. I am delighted with my new kitchen and bathroom. First class job - thank you!

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Barry and the team at in-ex Design…

Barry and the team at in-ex Design are brilliant! 19 years ago they installed a new kitchen for me which had been fantastic but recently I thought it needed a bit of a face lift so I asked them to replace all the doors, trims, handles and a couple of new appliances. The installation was seamless and my kitchen now looks sleek and modern. I am, once again, delighted with this Company and I highly recommend it.

26 March 2023
Unprompted review
Rated 5 out of 5 stars

Great Job by in-ex Design

From beginning to end we had a fantastic experience with in-ex Design, the showroom was great, the staff were friendly and helpful, we made our choices and what we got was a great service, the kitchen was fitted on the day that was arranged, the fitter’s were friendly and very professional, our kitchen is so nice and the workmanship is 2nd to none. We wouldn’t hesitate to recommend them to anyone who needs a kitchen fitted or any other service that they provide

14 December 2022
Unprompted review
Rated 5 out of 5 stars

My experience

Recommend to this company by a friend, I found them friendly and very professional. Chris was great at steering me through the maze of kitchens and Andrew and team were great installers. Always cleaned up too! Very happy with the results. Thanks guys! Ruth (Loughton)

14 August 2022
Unprompted review
Rated 5 out of 5 stars

We had previously used In-Ex to design…

We had previously used In-Ex to design and purchase our kitchen years ago and their excellent service meant they were our first stop when we needed new wardrobes. Again the team were very professional and efficient and we would recommend this local firm to everyone without doubt.

1 March 2022
Unprompted review
Rated 5 out of 5 stars

Make do and mend!

Fantastic service making up doors and drawer fronts to repair an obsolete kitchen that was wearing well and did not need a refit! The kitchen looks perfect again and the matching service offered was perfect. In-ex enabled my philosophy of make do and mend to continue.

4 February 2022
Unprompted review
Rated 5 out of 5 stars

Superb Service

Fitted our kitchen in 2018, a great service. Completely recommend this company. Recently had an an integrated appliance which needed replacing, In-Ex Design did the install, replaced the plinth and all looks as good as new! Thank you for the great after service. Best wishes Martin and Nicky (Broxbourne)

4 February 2022
Unprompted review
Rated 5 out of 5 stars

New kitchen appliances and housing

In-ex kitchens put in 4 new ovens, fridge, freezer and the housing around the appliances. The guys were efficient and carried out the work as discussed. We were hugely impressed and would definitely use them again

23 December 2021
Unprompted review
Rated 5 out of 5 stars

We have now had our Kitchen for nearly…

We have now had our Kitchen for nearly 2 years and still wonderful... We have had no problems and still looking great. We had really good service and so professional we just kept adding jobs but helped with them all.. In ex also modernized our Bathroom and done a fabulous job still looking as good as new. Two of our Neighbor's then used them and our third neighbor is about to. Thanks for great service

22 December 2021
Unprompted review

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