I have used this company for years. I have for the past couple of times just reorderd beverage and dinner napkins. Our logo has not changed and we liked the colors. This time the dinner napkins were a... See more
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Company details
- Promotional Products Supplier
- Corporate Gift Supplier
- Gift Shop
- Printed Clothing Store
- Promotional Item Store
- Wedding Souvenir Shop
About Imprint
Written by the company
With hundreds of promotional product companies in the market, it's difficult to choose one to trust. Since 2006, our focus has been providing our best price, quality, and service in the industry. Thanks to our amazing customers and our dedication to providing high quality products, we have developed into one of America's fastest growing promotional products manufacturers.
Our journey has been driven by passion and innovation, leading us to continually upgrade our manufacturing techniques with the latest technology. In addition to our exceptionally talented staff, we have dedicated over 150,000 Sqft. of space towards making the highest quality promotional items.
When you choose us, you’re choosing a company committed to delivering exceptional value—affordable pricing, superior quality, and reliable service. Each product is crafted with care, knowing it represents your brand and leaves a lasting impression. Thanks to our relationship with other top manufacturers like Bic™, we look forward to expanding our product line further. With over 1 billion promotional products sold across the globe, our experience is unmatched.
Knowing our products leave a lasting impression, each team member works diligently to make sure each order is made to provide the utmost satisfaction for our customers.
Contact info
14550 Beechnut St, 77083, Houston, United States
- 281-786-3764
- imprint.com
Trusted for Quality Custom Products
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 2 weeks
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Great Customer Service
My item was not and stock and customer service did everything to remedy and get the product on time!
Quick turn around from start to finish…
Quick turn around from start to finish and they look great
My experience with Imprint is awful
My experience with Imprint is awful! Ever since they switched from Shell to Imprint it all went downhill. No one can speak English, fake promises, they lie and give you the run around. Stick with CHASE! They speak English and do what they say they are going to do. Im actually glad this happened as CHASE benefits are no comparison to Imprint and Chase is legit. Imprint is a complete joke. I now know what others were speaking of when they tried to tell me to not have anything to do with Imprint. Chase....Im home!! Do not trust anything from Imprint!
What a great experience
What a great experience! From design to draft to final print!!! Spot on, Thank you IMPRINT
Low cost, fast turnaround & good product
First time purchasing custom coozies and very happy. Picked imprint largely based on cost & turnaround time for our event. Ordered on a Wednesday eve and in-hand following Wednesday living in rural MN. Arrived in time and product quality exceeds expectations!
Fast shipping and the product looks…
Fast shipping and the product looks great will be ordering again soon
Super fast fulfillment of order
Super fast fulfillment of order. We late ordered koozies for 90 year old birthday party. Used a photo of her and her dog from her teens. Koozies were perfect, popular with the family and a complete surprise for the birthday girl. Received the order in 2 days!?!
It came out just the way I wanted it!
They were perfect and good quality.
Order early!
The initial proof was awful, and looked like our design had been put through an AI program and altered. I'm a graphic designer, and sent high quality original artwork in the requested size and format. It took about a week to get that sorted and a proof that looked correct, which then made our required delivery date (these were gifts for a beach wedding) doubtful, requiring that we pay an additional rush fee to ensure on-time delivery. Once that was paid, the bags were delivered quickly, and the print quality was fine. But, I will likely go elsewhere next time...
Shirts are late
Shirts are late. They were supposed to arrive June 9th. It's now June 17th and they are asking for reviews because I should have received my order.
I have called, emailed and chatted with customer service and every time they have tried to extort me for more money to finish my order.
If you don't mind waiting a month for shirts use this company otherwise use someone else. They will give the same we can't promise anything unless you want to pay more response to every question you ask.
Love the quality of the products!
Good quality nice printing
Fast delivery
We are overjoyed with our experience
We are so pleased with our experience! We ordered personalized Koozies as giveaways for our 50th wedding anniversary celebration. They were easy (and fun) to order, they came several days before guaranteed, and they are gorgeous! The various options for design were plentiful and appropriate. Very reasonably priced too.
Last minute - success
I made an error when I sent them my design….and I was shooting for a last minute turn around time…. They followed up with me, we fixed it together, and they still got it to me on time. 10/10
Very nice quality items
Very nice quality items. Extremely user friendly site. Provides proofs upon request. Highly recommend!
Ordered then charged more
Ordered then charged more. When they say an estimated delivery date that is over 2 weeks away...don't believe them. I needed the order for an event over a month away and thought that would be enough time...nope. They didn't do ANYTHING until I called 2 weeks away from the event and was told the only way I would get the order was to PAY MORE...and extra $100 more! Bottom line....look elsewhere.
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