Impra Charge Reviews 

305
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company, noting top-tier service delivered from start to finish. People frequently mention how quickly their electric vehicle charging units are fitted, with many appointments happening within a remarkably short turnaround. Consumers are also extremely pleased with the clear communication and very prompt responses provided whenever they ask questions. Reviewers consistently state that the installation engineers are exceptionally polite, highly knowledgeable, and ensure the workspace is left completely spotless. Buyers truly appreciate the honest advice and guidance provided throughout, making the entire procedure exceptionally smooth for new vehicle owners.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast turnaround times,... See more

Staff

Reviewers mention positive feedback about staff, noting that the engineers and installers are consistently... See more

User experience

Reviewers highlight great satisfaction with the user experience, noting that the entire process was smooth,... See more

Response time

Consumers express great satisfaction with the response time, frequently highlighting fast turnarounds and... See more

Customer service

Users describe positive interactions with customer service, consistently praising swift, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unbelievable service After being messed around by British Gas for over 2/3 months to install a home charger 2 weeks before taking delivery of my new car, I make the decision cancel British Gas,... See more

Rated 5 out of 5 stars

I was in a tight spot and needed an EV charger installed very quickly. I contacted a few companies, but the response here was on another level. I sent an email on a Saturday, fully expecting to wai... See more

Rated 5 out of 5 stars

I am very happy with the services provided and professional installation. I was recommended by a work colleague who also used Impra Charge. I admit it was a bit of a minefield as with not having an... See more

Rated 5 out of 5 stars

I booked directly through Impra Charge for the installation of a Hypervolt. I found them to be prompt, courteous and knowledgeable in advising me on the best EV charger for my situation. They turned u... See more


Company details

  1. Electric Vehicle Charging Station
  2. Electric Utility Company
  3. Electrical Installation Service
  4. Electrician
  5. Energy Equipment and Solutions

Written by the company

Impra Charge are specialists in Home EV Charge Point Installation, we are NIC EIC and City & Guilds approved. We are market leaders in installing EV Charge Points covering the whole of the UK. We make it easy and simple to having your Home EV Charge Point installed. Installation All our installations come with a 3-year warranty giving you peace of mind. We take pride in our services and aim to offer a smooth, easy and friendly service for all our customers. Our experienced and knowledgeable experts are on hand to guide and assist throughout the whole process, keeping you informed every step of the way. Our promise We offer full home installation within 14-days of approval from your electricity supplier. Our friendly team will take care of the process contacting your supplier and ensuring you are ready for your charge point installation. Following your installation our team are available to support with any questions or queries. Transparency We ensure your quotation is fixed for 30-days with no hidden costs. We will explain everything regarding your quotation and answer any questions you may have prior to having your EV Home Charger installed. Our brands We only recommend leading charge point brands that have been tried and tested by us. Our home EV charger installers are fully manufacturer trained ensuring your installation runs smoothly and efficiently.


Contact info

4.9

Excellent

TrustScore 5 out of 5

305 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(305)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service!

Matt was awesome. Super knowledgeable, professional and explained everything in a manner I could understand. Clean work all round and would recommend Impracharge to anyone. Thank you so much for making our steps into home EV charging easy with no worry.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Top notch

Great service, on time and swiftly done without any issues! Matt was super friendly

31 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Matt massive thank you for all your efforts today, given how my initial foray into having a charger didn’t go to plan, when I contacted you and your company you were so helpful and didn’t belittle the other company who hadn’t helped my stress or anxiety at all. You told me when you could install, the date time etc all went accordingly, perhaps a bit more work given the location of the supply, but you tackled it without any issues. Explained the process and checked where we wanted the box, routed the cable under the door frame super stuff.. clean and tidy totally would recommend this company for any EV installations. Massive thanks again for your help throughout

18 October 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with Impra

Very happy with the installation from Impra. Communicated with me every step of the way, replied very quickly to any queries I had, came when he said he would, did a neat job and left no mess. First charge last night and working well so far! Thanks.

15 October 2024
Unprompted review
Rated 5 out of 5 stars

Installed EV charger

Very reliable. Turned up exactly as agreed. Installed my EV charger and talked me through the app and how to set up night charging. Whole process very easy. Would definitely recommend.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

They turned up nice and early

They turned up nice and early, very polite, very clean and the work was carried in the time stated.
System explained and only too happy to discuss any issues if found at any time.
Very professional polite and very easy to talk to
I recommend impra charge 100%

11 October 2024
Unprompted review
Rated 5 out of 5 stars

From start to finish

From start to finish, the experience was excellent. Their communication was clear and prompt, ensuring I knew what to expect at each step.
Matt who came out was extremely friendly and professional. He did an outstanding job with the installation.
Overall, I’m very pleased with the service, the competitive pricing, and the professionalism of Matt at Impra charge. If you need an EV charging outlet installed, I highly recommend them! Charalampos

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Happy with our installation

We are very pleased with our installation of our new EV charger. Matt, our installer, was professional, courteous and quick. Communication was very good. We had a small problem with the app but this was quickly resolved by Matt. The service and communication was excellent.

2 October 2024
Unprompted review
Rated 5 out of 5 stars

Matt from Impra Charge was great!

Matt from Impra Charge was great!
Good communication,competitive on price, answered my many questions and gave great advice! Thorough and very tidy when working, would highly recommend.
10/10

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, fast instillation and service. The price was much better than competitors too. Thanks

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Car charger installation

What can I say , but fantastic service from start to finish. From my first enquiry to the final installation was easy and painless . Fantastic installation all neat and cleaned up after and was polite. And explained everything clearly.
Would I recommend ?
100% I would ever time .

9 September 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look