Unbelievable service After being messed around by British Gas for over 2/3 months to install a home charger 2 weeks before taking delivery of my new car, I make the decision cancel British Gas,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was in a tight spot and needed an EV charger installed very quickly. I contacted a few companies, but the response here was on another level. I sent an email on a Saturday, fully expecting to wai... See more
I am very happy with the services provided and professional installation. I was recommended by a work colleague who also used Impra Charge. I admit it was a bit of a minefield as with not having an... See more
I booked directly through Impra Charge for the installation of a Hypervolt. I found them to be prompt, courteous and knowledgeable in advising me on the best EV charger for my situation. They turned u... See more
Company details
- Electric Vehicle Charging Station
- Electric Utility Company
- Electrical Installation Service
- Electrician
- Energy Equipment and Solutions
Written by the company
Impra Charge are specialists in Home EV Charge Point Installation, we are NIC EIC and City & Guilds approved. We are market leaders in installing EV Charge Points covering the whole of the UK. We make it easy and simple to having your Home EV Charge Point installed. Installation All our installations come with a 3-year warranty giving you peace of mind. We take pride in our services and aim to offer a smooth, easy and friendly service for all our customers. Our experienced and knowledgeable experts are on hand to guide and assist throughout the whole process, keeping you informed every step of the way. Our promise We offer full home installation within 14-days of approval from your electricity supplier. Our friendly team will take care of the process contacting your supplier and ensuring you are ready for your charge point installation. Following your installation our team are available to support with any questions or queries. Transparency We ensure your quotation is fixed for 30-days with no hidden costs. We will explain everything regarding your quotation and answer any questions you may have prior to having your EV Home Charger installed. Our brands We only recommend leading charge point brands that have been tried and tested by us. Our home EV charger installers are fully manufacturer trained ensuring your installation runs smoothly and efficiently.
Contact info
28-29 Maxwell Road, PE2 7JE, Peterborough, United Kingdom
- 0333 335 5740
- contact@impracharge.co.uk
- impracharge.co.uk
4.9
Excellent
304 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great value
Great value, professional and quickly arranged an installation. Really excellent communication throughout and even sorted the EV grant for me. Couldn't have been easier
18 December 2025
Unprompted review
Incredible service - they saved the day when I needed a charger ASAP!
I was in a tight spot and needed an EV charger installed very quickly. I contacted a few companies, but the response here was on another level. I sent an email on a Saturday, fully expecting to wait until Monday, but project manager Matt got back to me right away to help.
They understood the urgency and managed to schedule the installation much faster than I expected. The installers were professional and efficient, and the whole process was seamless.
I got my charger installed less than a week. Highly recommended!
4 December 2025
Unprompted review
Positive experience
Fast, easy communication and a tidy and efficient installation at reasonable price. Would highly recommend.
5 December 2025
Unprompted review
Super professional and fast
Super professional and fast, amazing communication and great workmanship, highly recommend
25 November 2025
Unprompted review
Impra charge have been fantastic
Impra charge have been fantastic - we had the charger fitted in a week of the first enquiry. They came back to questions quickly, explained everything and super helpful. 100% recommended anyone looking for a home charger!
21 November 2025
Unprompted review
Great communication from initial…
Great communication from initial enquiry to installation and great customer service too.
20 November 2025
Unprompted review
Matt was recommended by Kia…
Matt was recommended by Kia Peterborough and that was an excellent choice. This was not an easy installation with over 20 metre distance from supply box to garage position under paths and lawns. After one week would never known Impra had been. An excellent service
11 November 2025
Unprompted review
Very quick,friendly service
Very quick,friendly service. Matt was very professional and explained everything clearly. Highly recommended.
7 November 2025
Unprompted review
Excellent Experience!
All communications with Impra Charge have been replied to promptly and the installation was done very efficiently and with no fuss or mess.
Matt took the time to explain a few things to me as this is the first electric car I have had.
I would highly recommend this company!
5 November 2025
Unprompted review
Just had my Tesla wall charger fitted…
Just had my Tesla wall charger fitted today, the whole experience from start to finish was great, quick responses whenever i had questions and the installer was polite and done a great job. Only small issue was i had to wait 2 weeks for an appointment to get the charger fitted, but i guess they’re just busy. I’m happy i now have it fitted though.
4 November 2025
Unprompted review
Just a very straightforward experience
Just a very straightforward experience. Installation engineer was on time, polite and friendly. Nice tidy installation which required some thought to avoid any unsightly cables. Very pleased.
28 October 2025
Unprompted review
Excellent service
Excellent service, seamless and very friendly from booking to installing. Thank you!
2 October 2025
Unprompted review
Matt has been brilliant from start to…
Matt has been brilliant from start to finish. From initial enquiry on Monday and to full completion by Friday.
Highly recommended and I would recommend to friends and family.
3 October 2025
Unprompted review
I book my charger instalation and they…
I book my charger instalation and they make very profesional
2 October 2025
Unprompted review
A tidy, competent install
A tidy installation, I was shown operation of the charger via the application.
Matt was polite and helpful throughout.
Would recommend.
30 September 2025
Unprompted review
Very happy and pleased with services provided.
I am very happy with the services provided and professional installation. I was recommended by a work colleague who also used Impra Charge. I admit it was a bit of a minefield as with not having an EV before.
But Impra did make it very easy and found me a suitable charger complete with installation. Very pleased and will recommend.
24 September 2025
Unprompted review
Wouldn't bother if you want to deal…
Wouldn't bother if you want to deal with human beings, seem to only function online. Phoned three times, cut off first time, phoned again and asked for someone to call me, never did. Phoned again and was assured they'd call me, never did. Gave up. Won't re-engage.
29.6.25 UPDATE If Impra Charge are prepared to send me evidence of their phone issues then I'll happily retract the review.
24 September 2025
Unprompted review
Reply from Impra Charge
Unfortunately, we experienced unexpected phone line issues during the time you tried to reach us, which meant we weren’t able to return calls as promptly as we normally would. We’re very sorry to hear about your experience and appreciate you bringing this to our attention. This certainly doesn’t reflect the level of service we aim to provide.
We’d be more than happy to assist you with your EV charging enquiry and arrange a home survey at your convenience. Please feel free to contact us directly at 0333 335 5740 - contact@impracharge.co.uk, and we’ll ensure you receive the support you need without delay.
Adam is a great guy with a sense of…
Adam is a great guy with a sense of humour . Professional and chatty.
30 August 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.