I really enjoy working with this company. Their customer service is excellent and they keep you updated right through the process. These are complicated orders as they are sourced from overseas a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was regularly kept up to date with this order since it was placed until it was delivered! As this order was imported, I expected it to take much longer and did not keep my fingers crossed to have it... See more
Never had any issues with Importitall ever. I've ordered from them previously on a few occasions. Everything runs like clockwork and they're always updating shipping info. Very satisfied.
Company replied
The item arrived on time and in good condition. This was also the cheapest import service that I managed to find (that delivers to your door - using the post office would be cheaper but risky and woul... See more
Company details
Written by the company
Big or small, we Import It All! South-Africa's best online store giving access to a world of brands at great value.
Contact info
18 Laneshaw Street, 1609, Johannesberg, South Africa
- queries@importitall.co.za
- importitall.co.za
4.6
Excellent
403 reviews
Replied to 92% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick & efficient
11 April 2025
Reply from Importitall
Dear Raymond
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
Very friendly
Very friendly. Very efficient. And ensures that you received the desired product in good quality and in time. I would highly recommend them.
7 April 2025
Reply from Importitall
Dear Happy Customer
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
Reply from Importitall
Dear EC Meyer
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
Excellent product and efficient delivery.
Delivery was efficient and we were keep informed right up until delivery.
Travertine resin product works excellently to fill the little holes that appeared in our tiles. Highly recommended.
6 March 2025
Reply from Importitall
Dear Maria Smit
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
Ticking all boxes
10 March 2025
Reply from Importitall
Dear Kubo
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
Reply from Importitall
Dear Jessica
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
Reply from Importitall
Dear Customer
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
Aphogee hair care & protection
The product is exactly what I ordered. I did have to wait 3 weeks till it got delivered but it was worth the wait! I love how cheap things are on importitall it makes life easier! Happy Customer :)
10 March 2025
Reply from Importitall
Dear TJ
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
Excellent order tracking system...
Excellent order tracking system...
Delivery service company great too
6 March 2025
Reply from Importitall
Dear Terence
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
From placing the order to delivery was…
From placing the order to delivery was a stress free easy process. What was promised was delivered. Very happy with the service
6 March 2025
Reply from Importitall
Dear Jeanette
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
Reply from Importitall
Dear Nicolas
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
Very good service and delivered on time.
I am very happy with the communication since I have ordered till the time of delivery, which was also earlier as promised.
5 March 2025
I am grateful for the swift service
I am grateful for the swift service. I received my sneakers without any hustles. It was my 1st time but I am impressed impressed
4 March 2025
Order received, good communication to the customer as to the Delivery status. Well done
Order received intact. Good communication as to the delivery status, which gave me, the customer confidence in import it all.
Well done.
10 February 2025
the purchasing process was easy to…
the purchasing process was easy to understand and seamlessly implemented. i would have appreciated regular emails from the site updating the progress rather than having to log-in to check up on the status of my delivery. Nonetheless, a good experience all round.
6 February 2025
Delivery time was very good
7 February 2025
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