Imported Perfumes & Beauty Store Reviews 24

TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Customer Service is helpful. I got a wrong item but they replaced it for me as soon as possible. The item is also authentic. Slight difference in packaging pero legit promise.

Company replied

Rated 5 out of 5 stars

I've finally found my Givenchy Tartine et Chocolat Ptisenbon only at this store. I'm definitely order again. Thank you.

Company replied

Rated 1 out of 5 stars

So disappointed..I have waited one month for my order and then I will received different scent?I ordered Coconut vanilla perfume and then they gave me Pure Seduction lotion. I definitely not to or... See more

Company replied

Rated 1 out of 5 stars

Sorry but I am very disappointed with your product. I bought clinique happy for men but it is not authentic. The smell is off, the serial numbers do not match, the sprayer is not color orange as it sh... See more

Company replied

Company details

  1. Perfume Store
  2. Beauty Supply Store
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier

Written by the company

The largest perfume store in the Philippines. Home of imported authentic brand name designer fragrances, beauty products imported from Korea and Japan!


Contact info

3.3

Average

TrustScore 3.5 out of 5

24 reviews

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Rated 1 out of 5 stars

Zero rate all are fakes different item…

Zero rate all are fakes different item sent different smell dont order anymore... very dissapointed. Angry and sad to this imported perfume
Manloloko

18 November 2022
Unprompted review
Imported Perfumes & Beauty Store logo

Reply from Imported Perfumes & Beauty Store

Thank you for your feedback. If you received a different item you can return it.

It dosent mean its fake because it is wrong item

Rated 5 out of 5 stars

First time to using this scent of smell…

First time to using this scent of smell (Clinique Happy in Bloom) it's a great smell and I like it also. But I love most the "Happy" Scent.

6 October 2022
Unprompted review
Imported Perfumes & Beauty Store logo

Reply from Imported Perfumes & Beauty Store

Thank you!

We're Happy you are satisfied.

Rated 3 out of 5 stars

one of the products was different from…

one of the products was different from what i ordered.

25 October 2022
Imported Perfumes & Beauty Store logo

Reply from Imported Perfumes & Beauty Store

Hi Melody!

We will be happy to assist you with this. Please contact us or open an exchang via our returns page: https://returns.importedperfumesph.com

Rated 5 out of 5 stars

Smells Goodd

The perfume smells great. Its fragrant and flowery. Packaging is good as well (Cara Delavigne). Long lasting scent.

1 November 2022
Unprompted review
Imported Perfumes & Beauty Store logo

Reply from Imported Perfumes & Beauty Store

Hi!

Thanks for your feedback!

Rated 1 out of 5 stars

I've ordered 3 perfumes and got 2 only…

I've ordered 3 perfumes and got 2 only yet they received full payment. No feedbacks from them or assurance that I will receive my perfume.

31 July 2022
Imported Perfumes & Beauty Store logo

Reply from Imported Perfumes & Beauty Store

Hi Angela.

We are sorry for the inconvinence.

For missing items, please reach out to us via email at info@importedperfumesph.co

Rated 5 out of 5 stars

Largest PH Perfume Store - TRUSTED!

They have a large collection of products! I am shocked because it is hard to choose haha.

Received my package good and well packed. Kudos team. It is nice to see this in our country.

13 September 2022
Imported Perfumes & Beauty Store logo

Reply from Imported Perfumes & Beauty Store

Hi

Thank you for your feedback. We appreciate it.

Rated 1 out of 5 stars

So disappointed..I have waited one…

So disappointed..I have waited one month for my order and then I will received different scent?I ordered Coconut vanilla perfume and then they gave me Pure Seduction lotion.

I definitely not to order again.not recommended store👎

8 July 2022
Imported Perfumes & Beauty Store logo

Reply from Imported Perfumes & Beauty Store

Hi

Sorry you received the wrong item..

We have free returns kindly visit www.importedperfumesph.co/a/returns

Rated 5 out of 5 stars

Properly packed

Properly packed, and the item arrives in good condition.

4 October 2022
Imported Perfumes & Beauty Store logo

Reply from Imported Perfumes & Beauty Store

Thank you for your feedback! Looking forward to your next order.

Rated 1 out of 5 stars

Up until now i have not received my order…

Up until now i have not received my order. I ordered it last july 26th. When do you plan to get it here?

3 October 2022
Imported Perfumes & Beauty Store logo

Reply from Imported Perfumes & Beauty Store

Hi

The item was out of stock but it already shipped and we sent you the tracking.

For your reference, track here https://importedperfumesph.com/a/track?nums=NVPHIMPPH000000590

Rated 1 out of 5 stars

I order your product last August 20

I order your product last August 20, 2022 but untill now i havent receive it yet.

3 October 2022
Imported Perfumes & Beauty Store logo

Reply from Imported Perfumes & Beauty Store

Hi

We are sorry for the late delivery due to customs.

Please email us at info@importedperfumesph.co so the team can sort things out for you.

Best Regards,
Kara

Rated 2 out of 5 stars

Not as expected

I was initially just browsing through their website for the A&F Fierce Cologne and added to cart for future purchase. To my surprise I had received an email stating that my order had been placed so I had to question customer service how come. Anyway to lessen the hassle I just proceeded with the purchase. When my order arrived they had sent me the wrong sized bottle (order was 200 ml was only sent a 100 ml). Being it my first time to order, I had to keep asking on how to exchange or just get a refund. Once I got a reply they told me to send the item back for replacement but to my surprise shipping was way too expensive which I found ridiculous so I just asked them to refund the balance; however, it's not allowed. They were gracious to offer sending me another 100ml bottle to cover the balance in which I agreed to. When I felt that it was already taking long for the item to arrive I started sending them follow up emails but didn't get any response nor update which made me anxious. I was already a bit infuriated with my last email and that's the only time they sent me a reply.

Now onto the product. Prior to my payment I even requested for them to make sure to send me a new batch as I knew that older stocks would tend to have a diminished scent and smell more like alcohol. I even got a reply that all items are authentic and of superior quality which convinced me to proceed. Upon opening the package the cologne box (quality and print) already made me suspicious of its authenticity. I gave the benefit of the doubt so went ahead and sprayed but the scent was different from the original and would not last long at all. I'm now stuck with 2 disappointing bottles of their supposed authentic scents. I don't know with their other brands but my A&F Fierce is not good at all. Don't promote yourselves as original if we are just getting class A, imitation or expired (if indeed "legit"). Never ordering again!

26 April 2022
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Reply from Imported Perfumes & Beauty Store

Apologies for your experience. If there is anything else we can do, contact us at info@importedperfumesph.co

Rated 1 out of 5 stars

Sorry but I am very disappointed with…

Sorry but I am very disappointed with your product. I bought clinique happy for men but it is not authentic. The smell is off, the serial numbers do not match, the sprayer is not color orange as it should be. And the freebie is expired, slimming and whitening coffee expired apr 12 2022. How could you do this to your customers? Is this how you do business? I pray may God forgive you.

4 May 2022
Unprompted review
Imported Perfumes & Beauty Store logo

Reply from Imported Perfumes & Beauty Store

Thanks for your feedback. We have a return portal for wrong items you can visit https://www.importedperfumesph.co/a/returns

Rated 5 out of 5 stars

First transaction

This is my first time to order in this store and it went totally good. Fast delivery, the item is genuine and well packed. Till our next transaction

21 April 2022
Unprompted review
Imported Perfumes & Beauty Store logo

Reply from Imported Perfumes & Beauty Store

Thank you for your feedback! It's well appreciated

Rated 5 out of 5 stars

Order review

I got my order in good condition and with freebies. Thank you so much seller I will order again.

1 March 2022
Unprompted review
Imported Perfumes & Beauty Store logo

Reply from Imported Perfumes & Beauty Store

Hi Leah!

Thanks for your feedback! Hope to see your order again

Rated 1 out of 5 stars

Honestly

Honestly, this perfumes are not authentic. Class A. Why:
1. The label with the logo ysl is rusty
2. The other cap with the name ysl smeared. I mean the packaging, I can tell it's not original.
3. It was said shipped from London, how come there was a freebie coffee, local brand made in the PH.
The label sticker at the bottom is not sticked or placed well. Seems, used up and being place in the bottom of the bottle. If these are authentic, with the known brands, they are for perfection, that includes the presentation esp with the bottles. So this is not authentic and the smell, omg, too strong that causes migraine. That is how terrible the smell is. I am sorry. Just have to be honest. I would not mind, if after all I was told if these are class A or authentic ones or old stocks, just to set a proper expectation to the buyer. In business transparency and honesty is very important and that includes presentation and appearance of the product you are selling. With these known perfume brands they are known for perfection and into details. I should know, I am a businesswoman too. I don't mean any harm, but at least I gave you an honest opinion based from what I ordered and experienced. Thank you.

28 February 2022
Imported Perfumes & Beauty Store logo

Reply from Imported Perfumes & Beauty Store

Hi!

Thanks for your feedback. We appreciate it

Rated 5 out of 5 stars

Customer Service is helpful

Customer Service is helpful. I got a wrong item but they replaced it for me as soon as possible.

The item is also authentic. Slight difference in packaging pero legit promise.

10 February 2022
Unprompted review
Imported Perfumes & Beauty Store logo

Reply from Imported Perfumes & Beauty Store

Thanks for your feedback

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