⭐ 1/5 — Refund blackmail + incomplete order. Order #289110502 placed during an Eric Bompard sale. I only received half of the items I ordered. Items were returned and confirmed received by Imparfaite... See more
Company replied
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⭐ 1/5 — Refund blackmail + incomplete order. Order #289110502 placed during an Eric Bompard sale. I only received half of the items I ordered. Items were returned and confirmed received by Imparfaite... See more
Company replied
The new website has meant I've had to stop using Imparfaite which is such as a shame as I was a regular customer. They have removed the option to buy multiple items from sellers (international shippin... See more
The mail packaging has only one layer of plastic bags, which contains clothes directly inside, and there is no extra layer of protection. The packaging bag sent over has been broken, which will contam... See more
I have been shopping from Imparfaite since 2018. Not even once, I had a delivery issue or a quality issue. Their agents are always available and if not you can leave a word and they will get back to y... See more
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I love Imparfaite – it is my number one vintage shop. They have a great selection and the quality is really good. I am never disappointed when I receive a package from Imparfaite, and a truly appreciate my vintage clothes found there!

Reply from imparfaite.com
I already bought so many beautiful things here over the last years! Great service, good quality and very unique pieces - one of my absolute favourite shops.

Reply from imparfaite.com
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