⭐ 1/5 — Refund blackmail + incomplete order. Order #289110502 placed during an Eric Bompard sale. I only received half of the items I ordered. Items were returned and confirmed received by Imparfaite... See more
Company replied
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⭐ 1/5 — Refund blackmail + incomplete order. Order #289110502 placed during an Eric Bompard sale. I only received half of the items I ordered. Items were returned and confirmed received by Imparfaite... See more
Company replied
The new website has meant I've had to stop using Imparfaite which is such as a shame as I was a regular customer. They have removed the option to buy multiple items from sellers (international shippin... See more
The mail packaging has only one layer of plastic bags, which contains clothes directly inside, and there is no extra layer of protection. The packaging bag sent over has been broken, which will contam... See more
I have been shopping from Imparfaite since 2018. Not even once, I had a delivery issue or a quality issue. Their agents are always available and if not you can leave a word and they will get back to y... See more
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Customer service was efficient and empathetic. Thank you!
It takes a long time to deliver my package. I am a bit worried

Reply from imparfaite.com
The sash ordered is arrive in perfect condition and I am completely satisfied. On the other hand the waiting time for receipt of the Colissimo was very long. Posted on 08 April I had it in hand yesterday on 03 May.
After only 2 weeks not very satisfied as a seller with the way Imparfaite works. Photos that are rejected because not sharp?, taken only straight forwards, (not even 10° to catch better light) and as flat as possible (even when this means the inside of a hat). Is this any better then a boring La Redoute catalogue? Likes on the seller's catalogue and seller's page are different, on which information to count on?
As a buyer, bought a coat from a seller living in Antwerp, the same city I live in, the seller seems to be send a french shipping label and not sure where the coat is now.
I don't know how long Imparfaite already excists but these are the mistakes that can be understood from a debutant only.
Always a pleasure doing business with Imparfaite. Another wonderful vintage purchase!
A beautiful dress. Just as described. Fast shipping and packaged well. Thank you!
My jeans fit perfect and arrived quickly. The sizing information and measurements in the product description was super helpful.
Making the actual purchase was easy. I bought these for my daughter’s birthday, and while there wasn’t much communication after it shipped, we did get them before her birthday! In hindsight, I wouldn’t purchase for a specific date unless it was well out in the future, just because of the lack of visibility to tracking info. I would totally purchase again if no timeline though.
I have ordered 5 jackets so far and each one arrived in a timely fashion! Within a few weeks....covid obviously slowed down the arrival of my first order over Christmas.
The clothes are exactly as depicted on the website .
I highly recommend imparfaiteparis!!!
Ecological and beautiful...
Merci
I love this site. They are super helpful when you have a question about an item and the customer service is very friendly. I bought 2 pairs of vintage Levi’s 501’s and they are awesome. I also had to return some different items and it was very easy to do. The only thing is I’m in the US so returns can be more Expensive so make sure you ask all the questions you need about sizing, color, etc before you buy. It’s all great quality just hard to evaluate sometimes if you can’t try things on first.
Beautiful treasures. Easy to buy. All came un one package straight to my door.
A lot of nice vintageclothes! A good way of changing clothes that other doesnt use anymore. My jacket was just the way I hope it would be! It took about ten days arriving to my address in Norway. I will definitely buy from you again!
Fabulous as always. Pretty good arrival (across Atlantic), great condition. Love this store!
I bought a lovely blouse. It came swiftly and there was no issue with the shipment.
I love Imparfaite so much that I want to keep it a secret! But everyone should have access to green, affordable fashion that is cherry-picked by passionate hunters, instead of mass-produced by a yucky fast fashion enterprise.
Tip: Require standard measurements to be listed.
🌷 Merci beaucoup🌷
The jeans fit soooooo well and the coats were beautiful. I wish that it was a little more affordable but the quality is so good it is worth it.
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