I dealt with Kieran (MD) from the outset, sent an enquiry, got emails back right away, call scheduled for next day. No pressure selling, offering time to think about it (bad experience with another co... See more
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Very helpful with answering technical questions pre purchase and superb communication confirming the purchase , advising dispatch and after delivery. Because we are in shop fitting at the moment we h... See more
We ordered an Ultra Brightness HD screen for our office window, delivered on time without issue. It developed a LED fault after around 8 months but this wasn't a problem; we spoke to Kieran who... See more
A good thing I’ll say is they will deliver the goods in terms of when they say they will regarding delivery time. But getting your stuff done, they will take forever! If you’re a small business your... See more
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Company details
Written by the company
We are an award winning product development company based in the South West of the UK. Since our launch in 2009 we have built up an extensive client base across the UK and internationally supplying leading private health club operators, councils, trust, schools, universities and leisure management companies. Our highly experienced in-house team specialise in developing hardware, software, apps and websites. We also distribute 3rd party products and services we believe add value to our current clients and help them achieve their business and social goals.
Contact info
1 Brook Lane, BA14 6RL, Trowbridge, United Kingdom
- 0333 344 3588
- info@impactdigitalsignage.co.uk
- impactdigitalsignage.co.uk
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Very helpful with answering technical…. Thanks for great service
Very helpful with answering technical questions pre purchase and superb communication confirming the purchase , advising dispatch and after delivery. Because we are in shop fitting at the moment we haven’t yet opened the display packaging so can’t yet comment on the display yet
Super experience from Kieran and the team
I dealt with Kieran (MD) from the outset, sent an enquiry, got emails back right away, call scheduled for next day. No pressure selling, offering time to think about it (bad experience with another company), decided to go ahead with Impact Digital Signage, quick delivery, easy set-up, had to call Kieran with a Q about my own wifi settings, he picked up first ring and was able to assist via face-time. Super helpful 'how to use' guide was provided. All-round great experience and would recommend!! Thank you Kieran
Kieran and the team super helpful and…
Kieran and the team super helpful and provided a fantastic touchscreen product for our new showroom.
Kieran is so helpful
Kieran is so helpful, knowledgeable and super efficient. Delivery was swift and the customer service second to none. I would definitely recommend this company.
10/10 service
Not long after I placed the order, I had a very professional and friendly phone call to confirm my address and a few things and then the screen was delivered really quickly. I called to ask for help with set up and the phone was answered straight away and Kieron talked me through and got it set up. Really professional company- I'm very impressed
We ordered an Ultra Brightness HD…
We ordered an Ultra Brightness HD screen for our office window, delivered on time without issue.
It developed a LED fault after around 8 months but this wasn't a problem; we spoke to Kieran who had a replacement dispatched within a day. It took around a week to have our replacement in place and the faulty screen collected all in all which was very reasonable. These things happen.
Kieran is a nice chap and overall our experience has been excellent.
Thanks
Absolute pleasure & professionalism
Dealing with Impact Digital Signage has been an absolute pleasure! Shoutout to Kieran who has been with us throughout the whole process from getting a quote to scheduling pick up of the screens, and generally being a gem.
Our company has hired 5 freestanding digital posters for an event to display customer video testimonials. Kieran was kind enough to walk us through what parameters the videos need to be and then to pass on our video files to his team so we didn't have to worry about uploading them on the day.
Everything went smoothly with the delivery and engineers arrived to help with the screen set up. The quality of the freestanding digital posters was better than we could imagine and the hire pricing was very competitive.
I'd definitely recommend them, keep doing amazing work Impact Digital Signage!
Thanks a lot!
Keiran has been great
Keiran has been great! There was an issue with my order and Keiran was super responsive and fixed it straight away. He then jumped on a call with me to help set up the screens. Great customer service!
The screens are also great
A good thing I’ll say is they will…
A good thing I’ll say is they will deliver the goods in terms of when they say they will regarding delivery time. But getting your stuff done, they will take forever!
If you’re a small business your probably best going somewhere else, they take forever to reply to your queries, they’re overpriced, and I feel a bit scammed regarding pricing once I started ordering more stuff for them and finding other competitors who are much cheaper, (there’s no set price is abit like the stock market one day it’s X then the next day is Y, if you catch them on a good day they might move mountains for you) staff are friendly but lack professionalism, I ordered a sign which they got wrong which still Hasn’t been dealt with. The quality of their stuff could be much better for what their charging, their LED boxes seems really good which makes up for things I guess. I think for me it’s the lack of dealing with me as a customer and not keeping communication with me is the annoying part. I would love to give higher but I can’t based on that.

Reply from impactdigitalsignage.co.uk
Excellent service and support
Always get great service and support. I always put their name forward to friends and colleagues. 100% satisfied.
Amazing customer support
Impact digital signage are very professional.
Always at hand to help and support the business with advice.
Looking forward to placing many more order with them.
after fixing the stand, we turn on the Screen but it was demerged, send the picture to them and they said it happened before to our client, you must mis handle the screen, warrantee is not cover these
irresponsible, not helpful, ignore the duty of care to customer.
Professional service excellent response…
Professional service excellent response time smooth ordering and great products
Fast delivery
Fast delivery, knowledgable staff and always available on the end of the phone.
We got exactly what it said on the box
We had delivery within a couple of days as promised and Kieran assisted us to set the screen up with our first set of slides. Everything was working in no time at all and we now have a great information screen for our customers
Fast delivery and exactly as described
Fantastic service, no need to look elsewhere
Fantastic service, support and product. The digital menus have transformed my shop completely. Can’t praise Kieran enough for the support during setup. I shouldn’t have wasted time comparing other companies, I definitely made the best choice. Thank you.
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