Impact Reviews 

191
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

If I could I would give 0 stars. Why are they allowed to operate? What atrocious customer support, awful interface. Probably one of the only firms in the world that you need to EMAIL to cancel a... See more

Rated 1 out of 5 stars

One of the worst UIs and Customer service. I lost my commission, and they closed the account without any warning. First, I had to manually apply for all my commissions because of their tracking issues... See more

Rated 1 out of 5 stars

I have never experienced a platform that is that poor. The platform is full of bugs, slow, outdated, and extremely hard to navigate. Many navigation links are even hidden and almost impossible to acce... See more

Company replied

Rated 2 out of 5 stars

I will say, they are a decent company.... they have at least understanding customer services with the limited sources they have....honestly I feel bad for them having to do deal with really an... See more

Company details

Information provided by various external sources

We are marketing technologists, natively integrating leading solutions in #adfraud prevention & #adverification, #marketingintelligence and #partnermarketing.


Contact info

  • Park S Ave 387, 10016, New York, United States

  • impact.com

1.2

Bad

TrustScore 1 out of 5

191 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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1.2

All reviews

(191)

51 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolute Worst Affiliate Network

I work with a lot of affiliate networks and I've found Impact is the absolute worst. My support tickets are being completely ignored - despite it being a critical issue. Brands also regularly pay late, and Impact doesn't seem to do anything to chase them up. Awful experience.

7 November 2023
Unprompted review
Rated 1 out of 5 stars

Stay away

Stay away. They would try anything to delay the release of your payments; from having 'compliance issues' to simply not responding for weeks.

7 October 2023
Unprompted review
Rated 1 out of 5 stars

Not legitimate

Not legitimate. They find one excuse after anther not to pay you. Stay away from this platform. There are plenty of good alternatives.

16 August 2023
Unprompted review
Rated 1 out of 5 stars

Bad low quality network

My messages have been ignored by impact.com for the past three months, and they are completely fraudulent. They have been fooling me by claiming to provide updates on funds from brands and then releasing them. The network does not respond to my messages and is completely fraudulent. You should avoid them as they could eat your money as well.

15 August 2023
Unprompted review
Rated 1 out of 5 stars

impact used to be great but its gone downhill.

Impact used to be an amazing site for earning commissions by being an influencer and monetizing websites.

in recent years it has fell from grace drastically and the support it terrible, its customer support from 3rd world countries that cant even spell right. Around years ago i use to be able to get a response from a us based representative.

I have held an account for around 4 years, i received a payment into my account and it came into my balance. A week later i still haven't got the payment. It used to come in 1 day!!!! Support is asking for id which i provided them and still no response.

Beware i think this company is a sinking ship.

9 August 2023
Unprompted review
Rated 1 out of 5 stars

Bad experience

Bad experience, even I couldn't able to sign up. No help from tickets and chatbox. All there is scattered Bullsh*t. I even wonder what extent of benefits they could give to partners if they have nothing for themselves.

9 August 2023
Unprompted review
Rated 1 out of 5 stars

Impact is fraudulent and unresponsive

Impact is fraudulent and unresponsive. They promised us refunds for fraudulent orders and have been completely unresponsive and have not processed the refund. We will be getting our attorney involved.

28 June 2023
Unprompted review
Rated 1 out of 5 stars

Absolute Rubbish

The design of the site is poor nor is it the easiest of interfaces to navigate. I can't even find any partnerships - I just don't know where to look - it's so bad. All I get is a deals page, no images so I know what I'm looking at or who the partner is - and the font is so tiny, I can hardly read anything. If you're not registered for Indirect Tax, they won't let you proceed at all but unless you meet the required threshold, you don't even need to be VAT registered; it's utterly confusing. Tech difficulties throughout such as trying to upload logo in required format - which won't upload etc etc. When I type into the site's search, it just remains a blank page. I stupidly listened to some so-called 'influencer' on Youtube claiming this is a great affiliate programme. All I can say is that they must have been paid a lot of money to make such claims. I'v wasted far too long trying to work out this site. What a pile of trash. Save yourself the headache and avoid like the plague.

17 June 2023
Unprompted review
Rated 1 out of 5 stars

impact.com is a fraudulent network

impact.com is a fraudulent network, and they have been fooling me for the past 8 months by claiming to provide updates on funds from brands and then releasing them. They have not responded to my messages for 3 months, and they are completely fraudulent. I advise you not to work with this network as they may also eat away your money.

2 June 2023
Unprompted review
Rated 1 out of 5 stars

They will do everything to not pay you

As a dissatisfied customer of impact.com, I feel compelled to share my negative experience with the company. I was forced to use this joke of a platform by a third-party company that uses Impact.com as a platform for their referral program. I participated in their referral program and earned a substantial amount of money, but despite my repeated requests, Impact have failed to pay me what I am owed, even tho the other company went ahead paid me the amount which is not blocked by Impact.com

In addition to not fulfilling their obligation to pay me, impact.com has also been actively avoiding my attempts to contact them and resolve this issue. This kind of behavior is unprofessional and unacceptable, and it has left me feeling frustrated and cheated.

I strongly advise others to think twice before doing business with impact.com, as their track record in terms of fulfilling their financial obligations leaves much to be desired. Their lack of transparency and poor communication only add insult to injury.

Avoid impact.com at all costs. To anyone looking for a reliable and trustworthy company to do business with Impact is the complete opposite. Their failure to pay me what I am owed and proactively avoiding my support tickets is a clear indication of their disregard for their users' needs and satisfaction.

29 April 2023
Unprompted review
Rated 1 out of 5 stars

Impact.com is A Real Scam

I had a terrible experience with impact.com. Even though I made money through their platform, they didn't pay me for my earnings. In my opinion, this platform is a complete scam and I wouldn't advise anyone to use it.

To make matters worse, their support team is unresponsive and hasn't been helpful in any way. I've been trying to contact them for months now and I'm still getting no response.

There is no option to request a withdraw. they steal all my earnings.

27 April 2023
Unprompted review
Rated 1 out of 5 stars

Incorrect currency, poor customer service

The registration page gave incorrect currency. I struggled 1 week with their ticket support and there is still no outcome. They insist on creation of new account, so did I. But when I registered a new account, they request me to verify my account again, while I have already put up the content and earn some balance in my old account. How come would I need to verify my account while I already start publishing the content?

20 April 2023
Unprompted review
Rated 1 out of 5 stars

For more than 4 months

For more than 4 months, I have been waiting for my money to be transferred, and they did not send me anything, the largest fraudulent platform without dispute, knowing that they did not provide any reasons or apologies.

12 April 2023
Unprompted review
Rated 1 out of 5 stars

This platform is an absolute joke

This platform is an absolute joke. They can't answer a single question properly. They find excuses not to pay you and you can't make changes without setting up a new account. What a total joke. I don't know how they are still in business.

28 March 2023
Unprompted review
Rated 1 out of 5 stars

It's a scam platform

I had a negative experience with impact.com. Despite earning money through their platform, I did not receive payment for my earnings. In my opinion, this platform is a scam and I do not recommend it to anyone.

And forgot about any help from their support team, they simple do not reply to any tickets. I'm tring to chase them from months.

18 January 2023
Unprompted review

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