imoo Reviews 

283
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent build quality and performance of the smartwatches, noting reliable GPS tracking, clear voice and video calls, and essential safety features that provide parents with great peace of mind. People also frequently mention how easy the setup is, alongside a helpful and responsive customer support team. Some reviewers were not happy with certain aspects, mentioning occasional drawbacks such as devices failing to work properly, a limited software experience with missing basic features, or minor instances where the location tracking was temporarily inaccurate during early daily use.

What people talk about most

Quality

Users describe positive interactions with quality, highlighting that the watch feels sturdy, durable, and... See more

Customer service

Consumers find customer service to be positive, highlighting that the team is very responsive, helpful, and... See more

Location

Reviewers highlight positive aspects of location, noting that the tracker is spot on and gives great peace of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I LOVE the IMOO SMART WATCH Z3 — it’s the perfect smartwatch for a 9-year-old. It has calling and video calling, real-time GPS tracking, and an easy touchscreen that kids can use without any trouble.... See more

Rated 5 out of 5 stars

We loved Z1 imoo watches. I bought 2 for my kids. And instead of buying them mobile phones, we can now reach each other and give them somehow freedom and independence in going to school. I also can t... See more

Rated 5 out of 5 stars

We’ve used Imoo watches for years, starting with the Z1 and now upgrading to the Z3 for our 9‑year‑old. The new model is faster, clearer, and noticeably more robust — perfect for everyday kid life. We... See more

Rated 5 out of 5 stars

This is our first purchase with imoo and we are very impressed with overall performance and quality of the product.we bought it our 10 yr old kid and call quality is excellent.setup was easy n seamles... See more


Company details

Written by the company

imoo Watch Phone is a pioneering brand focused on creating innovative, child-friendly smartwatch phones designed to keep kids safe and connected. Our mission is to empower families with secure, easy-to-use wearable technology that bridges communication between parents and children, providing peace of mind and fostering independence. At imoo, we specialize in watch phones crafted specifically for children. Our devices combine the latest advancements in safety, GPS tracking, and real-time communication to offer parents a reliable way to stay connected with their children. Each watch phone is equipped with features like two-way calling, location tracking, and customized parental controls, ensuring both security and functionality. imoo Watch Phone is dedicated to using technology responsibly to foster a safe and connected world for families. We are committed to delivering high-quality products that meet the needs of today’s parents while encouraging children to explore and communicate safely.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

283 reviews

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No recent history of asking for reviews

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4.6

All reviews

(283)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought this watch for my 9-year-old

I bought this watch for my 9-year-old, and it’s been a real game changer. I feel much safer when they’re out playing around the estate—you can easily locate them, and they can call you or you can reach them at any time. I was on the fence about buying it right away or waiting, but I’m really glad I went for it. The kids love it and take great care of it.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Our daughter loves her imoo Z7 Kids…

Our daughter loves her imoo Z7 Kids Smart Watch. Now she can easily communicate with her friend and feels very comfortable and safe while hanging around without her parents.
The service staff reacts quickly on requests.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Watch arrived fast and in perfect condition. Customer service communications excellent. I would highly recommend.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Watch has very good quality

Watch has very good quality. Very responsive. Vide call function is very good. Security functions are very accurate. Kids love the friend interaction function.
Highly recommend this watch.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant wee purchase

Watch works brilliantly in our experience and my little one is over the moon with it. Don't use tracking side much as I've told my little one I'd rather be contacted directly with updates and trust choices than myself micromanaging.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Title: A Game-Changer for Parents and Kids!

I'm absolutely loving the imoo watch for my daughter who's been using it daily for school and sports. The location tracker is spot on, giving me peace of mind when she's out and about. The phone and video call quality are top-notch too - it's like having a mini phone on her wrist!

Setup was a breeze, and the menu is super intuitive for kids to navigate. My daughter's totally got it figured out 😊.

If you're a parent looking for a reliable, kid-friendly smartwatch, I highly recommend the imoo watch. It's a winner in our books!

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Love the z3 watch

Love the z3 watch . Just perfect for my son who wants a bit of independence especially when ill be working away. Ordered extra chargers- packaged so neatly . Easy website.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Reliable kids' smartwatch — 3 years and still going strong

We've had the iMoo Z1 for three years now, used daily by both our children, and it's held up remarkably well. The build quality is solid, and more importantly, the GPS tracking has been consistently accurate and dependable. In three years of daily use, there were only one or two instances early on where the location shown was clearly off — noticeably far from where our child actually was. That said, it hasn't happened in over a year, so whether it was a server hiccup or an early firmware issue, it's clearly been resolved.
The iMoo app works smoothly on both iOS and Android. Class mode is particularly reliable — it activates and deactivates as expected, which matters a lot during school hours. When we need a location update quickly, the app delivers it fast, which gives real peace of mind.
A few other things worth mentioning: the watch is comfortable enough that the kids actually wear it without complaining. Call quality is genuinely good — we could clearly understand our kids even when they were out cycling, which says a lot about the microphone and speaker performance. Battery life has proven more than sufficient for a full week of daily use — both watches get charged over the weekend and that's genuinely all they need. We do have them set to auto-switch off overnight, which likely helps, but even so, lasting the entire school week without a charge is a real convenience.
Overall, the iMoo Z1 does exactly what it promises — keeps you connected to your kids and lets you know where they are. For the price and the reliability we've experienced, we'd recommend it without hesitation.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Review – imoo Watch Z3

We bought the imoo Watch Z3 for our child mainly for safety reasons, and overall it has been a good experience.

The GPS tracking is fairly accurate and gives us reassurance when our child is at school or out with friends. Calls (both voice and video) work well most of the time, and the sound quality is clear enough for quick check-ins. The safe zone feature is helpful, especially for school hours.

Battery life usually lasts the whole day with normal use, which is important for us. The watch feels sturdy, and our child figured out how to use it without much trouble.

It’s not perfect — like any device, there can be small delays in location updates depending on signal — but overall it does what we expected. If you’re looking for a practical kids smartwatch focused on communication and basic tracking, the imoo Watch Z3 is worth considering.

16 January 2026
Unprompted review

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