Imani Studio Reviews 

81
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I can’t rate Imani Studio highly enough and wouldn’t hesitate to recommend them. Asma gave me honest and excellent information about what I needed to buy and how to wear it. Took pictures and video fo... See more

Company replied

Rated 5 out of 5 stars

I needed an outfit for my daughter quite imminently and these guys were incredible. Gave me such a personal shopping experience and helped me pick the perfect suit with great efficiency. They have inc... See more

Rated 1 out of 5 stars

I was disappointed with my purchase. The item I received looked very different from the pictures shown on the website. The waistcoat was unusable, and it arrived with a seal threaded through the slee... See more

Rated 5 out of 5 stars

I had a wonderful experience with my order. Living in the US, I needed my dress urgently within three days, and the team treated it as a priority. The brother managing my order was incredibly generous... See more

Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Formal Wear Store
  4. Men's Clothing Store
  5. Plus Size Clothing Store
  6. Women's Clothing Store

Written by the company

We sell Pakistani, Indian and Asian Designer & pret dresses for women, kids, and men. We have been working for more than 20 years and are operating primarily from UK but provide delivery in the whole world.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

81 reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(81)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

I have not received my parcel.its been…

I have not received my parcel.its been more than two weeks now. I am really disappointed as my daughter needed to wear these dresses at iftar parties. These items did arrive at all. Please look into this problem.

3 March 2024
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Reply from Imani Studio

Hi Kiran, it is bit of unfair feedback, we posted the item well on time and you had the tracking info and unfortunately item got last and when you enquired we straight away logged a complaint and within 24 hours gave you the option to choose something else as replacement and you opted for a refund and we processed it without a delay. We are extremely sorry that it happened with your delivery being lost.

Rated 1 out of 5 stars

Such a con of a company

Such a con of a company. They deduct £12.15 for returns and u also pay for your return. I sent them the same item back for £6 and they charged me double. Disgusting company. They are so expensive. Your buying online so ofc sizes may need to be changed and u lose out by returning the item. I would have brought two more but not worth the service. Never again

I have email proofs of no measurements sent. I feel like it is ridiculous for such a company to charge extortionate prices and when you want an exchange or refund you pay postage. Hold up, they said they offered a free exchange? Minus the cost of postage from my end and there end? So either way if the clothes do not fit you lose out

5 February 2024
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Reply from Imani Studio

Hi Alisha, thank you for your feedback, as per our return policy, in the event of a refund we do recover our exact postage costs that we pay to post the item. All our parcels are insured according to the price of the order and you know we paid Royal postage cost £12.15, it was shown on the parcel.
We also provided you measurements of the sizes you requested and offered you a free exchange but you chose to get a refund.
We are very sorry, if we were unfair in your view.

Rated 5 out of 5 stars

very positive experience

very positive experience, ordered the wrong size realised an hr later I was so worried because I had requested fast shipping. I was messaged at 6am saying they would amend the order and still received on time

20 December 2023
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Reply from Imani Studio

Thank you Shazia, it is our pleasure to make your shopping experience easy and stress free. Your feedback means a lot to us.

Rated 5 out of 5 stars

Delivery was fast

Delivery was fast. Happy with the outfit too although a little pricey but quality is great. Would buy again.

6 December 2023
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Reply from Imani Studio

Thank You Sana, your feedback is very valuable for us to improve our services. We certainly pay extra attention to the price points.

Rated 1 out of 5 stars

The dress was ok the pearls were not…

The dress was ok the pearls were not fixed and broken ,damaged the front neck line saw it when received we have wedding in our house next day that’s why couldn’t return as much expensive was this dress I did not expect that I will receive it damaged sorry but not happy

27 October 2023
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Reply from Imani Studio

Hi Ann
Sorry to hear that you were not happy with your purchase, we check everything before post the items, and don’t really know how we missed that, we can’t see any order on your name in October, could you possibly email or text us your order No. so we can check the rest of the stock. If you send us the images of the damage we may look in to compensate you. Thanks

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Beautiful suits. Thank you.

21 October 2023
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Reply from Imani Studio

Thank you Saima, for your purchase at Imani Studio and your valuable feedback.

Rated 5 out of 5 stars

Sultan was very helpful and…

Sultan was very helpful and approachable with the lost package—an error caused by Royal Mail. Remained in contact until the item was received. Excellent quality of product as well!

29 August 2023
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Reply from Imani Studio

Thank you Sarah, it was our responsibility to assist you and resolve the issue. We thank you for your purchase at imani studio and glad to know that you are pleased with your choice of the outfit. Hope to serve you again soon.

Rated 5 out of 5 stars

Quick delivery and excellent service

Orderd maria b dresses for girls, before ordering i was bit skeptical whether its original or not but delivery was quick and dresses were authentic. Overall happy with customer service as they kept on updating order status too and delivered within 3-4 days.

1 July 2023
Rated 5 out of 5 stars

Excellent customer service managed to…

Excellent customer service managed to change the size for me before order going out as I mistakenly placed order for the wrong size. Clothes of the upmost quality and speedy delivery. Generously sized clothes so I’d go for one size down. Overall very happy with my orders and would use again.

18 June 2023
Rated 4 out of 5 stars

Genuine website

Genuine website, delivery came quickly, only negative I would give is when I put my items in the basket the prices went up by itself ? So yes it’s a little pricy.

21 June 2023

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