Imagine Cruising USA Reviews 61

The customer service representative, Aimee was delightful and very informative and patient. When she needed to check on cabin availability or some other concern we had she was very polite and let... See more

Both Aimee and Oliver were incredibly helpful in answering our questions and addressing any concerns we had. They were very patient, prompt, and thorough in their replies. Explanations were crystal c... See more

We’ve only just booked our trip, so this is preliminary, but I can say the South Africa trip ticked all the boxes for us as to what was provided. Our agent Harry Powell was excellent, thorough, friend... See more

These comments are in regards to my booking experience. Aimee was beyond helpful. She was always professional & went out of her way to get answers to all my questions (which I had many). Imagine Cr... See more

Initial contact was with Renne Hudson. She was very pleasant and patient walking us through our booking . Our follow up calls (we neglected to write the name(s) of the gentleman we spoke with)were me... See more

Our first contact with Image Cruising was made thru Aimee Passey,a client service representative .Aimee was approaching the end of her work day, when we called and she patiently answered all our quest... See more

The booking team has been excellent, considerate and very professional. We have yet to enjoy an Imagine Cruising trip so cannot give a 5 * at this time.

Jonathon and Renee did a very good job explaining everything and all our options!

Though our trip is still more than a year away, I feel that I had built up my confidence on this trip after downloading on line all the documents and informations I needed furnished by Imagine Cruis... See more

The review is pertaining to the reservation/booking experience. Our trip is still ten months away. Our agent, Harry, was excellent! Courteous, professional a real pleasure to deal with. We initially c... See more

The Imagine representatives that we spoke with were truly exceptional. They knew every aspect of trip planning and shared tips on travel and itineraries. This company really knows luxury cruises and e... See more

We were attracted to this cruise and land based tour of Vietnam and Cambodia because it seemed to combine many of the qualities we seek in a travel experience at what seems a good value for what’s pro... See more

We spoke with Oliver Wrobel today and were very pleased with Oliver's attention to every detail of the trip we were interested in. Oliver had been on the trip we were interested in, and was able to sp... See more

Spoke to Craig. He was professional and knowledgeable. He patiently answered all my questions about the cruise. He discovered why I had not received any information from the cruise line and rectif... See more

Answered all questions honestly and did not try to push other products on me other than what I had communicated I wanted. The original deal was set up for people in Florida and he took the time right... See more

Ren'ee was fantastic (Our American friends recommended her). She is incredibly professional and went above and beyond to help us. Her communication is excellent and quick. Our enquiry was probab... See more

Harry was patient, professional and prompt. He provided some time to consider options, provided quotes on a couple of options in real time. He always called back as agreed and was most accommodating w... See more

Our initial telephonic contact with Imagine Cruising (Mr. Wrobel) was perfect. He patiently and fully answered all our questions, and helped convince us to sign up for an IC travel package that we had... See more

I dealt with Aimee. She was very professional, knowledgeable and patient with my many questions. She researched my specific needs and called me back with all the answers. Booking was easy and strai... See more

Jonathon was incredible! He was courteous, professional and most of all, you could tell he had genuine passion for his work ! He really made the experience of booking several global flights, multiple... See more

Regarding my up coming Mekong Delta 20 day trip. What a terrific group to work with. I get calls immediately returned and every trip detailed explained. Liam, Madison are such a asset to your company... See more

Renee was fantastic. She was extremely patient with all the questions I had. She explained things thoroughly and made sure I understood all the details. She went above and beyond to make sure I was... See more

I have been working with Jonathon for a trip to China and Japan later this year. He was able to combine different tours to meet our requests. Communication has been quick and efficient. Hopefully t... See more

Renee showed knowledge and expertise above and beyond what I expected in facilitating my booking of a combined land tour and cruise in Japan for cherry blossom season, 2027. Her enthusiasm sold us t... See more

Jonathan, with his sweet British accent, was very helpful detailing our October trip to Japan. Sorry it's not available from the UK! We are psyched for the tour!

Harvey made our booking process easy & answered all our questions about the trip. He instilled confidence that our booking was exactly what we requested & went above & beyond to insure the party we we... See more

So far so good, Renee was most helpful explaining and arranging our upcoming safari. Once I’ve completed the trip, I’ll be able to be more specific, at present though, so far, so good

Working with Harry Powell in booking our first Imagine Cruising USA trip was a very smooth and easy process. The pricing was "as stated" in their promotional materials and we're very excited for our... See more

I just booked at 26 day Rail and Cruise to Japan with Imagine Cruising. This is one of the places on my bucket list and Rene was very helpful explaining the trip and what is being offered.

Aimee is professional through out our enquiry, questions and subsequent booking. She went through the itinerary & booking thoroughly giving us confidence as this our first booking with Imagine Cruisi... See more

New to this booking company. Aimee was very helpful and explained details of the tour. The documentation we received after the booking was completed was very thorough and top notch.

So far, I've just booked a 29 day trip to include 14 days in India followed by. 14 day cruise on Holland America. Harvey was excellent to work with. He answered all of my questions and got us booke... See more

I have always wanted to see the Temples of Angkor Wat in Cambodia, and Halong Bay in Vietnam. I found a fantastic three week package through Imagine Cruising that included time in Taipei, and Ho Chi M... See more

Jonathon was extremely knowledgeable and helpful. No matter how many questions I asked or quotes I asked for he gave them to me. Very upfront Andy easy to talk with.

I enjoyed a great experience booking our reservation for South America. Oliver was responsive, efficient, and easy to work with. This was our first interaction with Imagine Cruising and a great... See more

The booking procedure for this upcoming trip was very pleasant. Jonathon and Ollie were attentive and explained everything I needed to know.

Very easy to work withthe team and impressed with the fact they were actually working at all hours of the night in UK whilst we were still in US Eastern time zone. Kudos!

We booked with Aimee. Highly professional and extremely prompt and thorough in follow up to questions. No hesitation in recommending Imagine Cruising based on our experience so far.

Our advisor Harry Powell did a great job of explaining, discussing options and helping us construct the plan we wanted.

I dealt with Harvey, in the UK office. We discussed the options and my needs, He was willing to work with me on some of the specifics of the tour

Renee Hudson was very informative, answered all questions and stayed up late to help us book our 2027 adventure.

Renee was able to get us a place on the tour even though it was fully booked at the time when we first called. It took a couple days but Renee was able to arrange it.

Jonathan was our travel agent. He went out of his way to explain the cruise and deal with some of the unique requests that we had for our travel. He made it very easy to book the tour and offered futu... See more

jonathan was very helpful with lots of information, very personable and replied in a timely manor. a very enjoyable booking process.

Making arrangements with Liam was a breeze. He was very informative and helpful in our decision making process.

Very helpful information and explanation about trip, how air travel can be handled

Details very concise when booking; questions researched with quick response; friendly & professional; all this before the actual trip

Rene is very helpful and detailed on all the information easy to understand.

Renee was an absolute delight! She helped me with my booking, from start to finish and answered all my questions in a professional yet friendly demeanor. She helped make the booking process seamless a... See more

Got good response from your customer service