Iletproperties Reviews 

7
•
TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(7)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My name is Lilia Borta,I was renting on…

My name is Lilia Borta,I was renting on 4a St Giles terrace,NN12BN,their are lires,and put me to pay,money that legally I don’t need to pay,as well on this address is a big problem with the electricity bill,I paid monthly corectly but on the end they make a bill
Of 1700£ for 6 months,in a small flat,they charged me for ending early my rent and after that dont give me my deposit!!!please stay aware of them!!!!

11 July 2025
Unprompted review
Rated 1 out of 5 stars

Initially

Initially, I requested a one-year property lease and provided you with my job letter, which clearly outlined the probationary terms applicable to NHS Surgeons. You agreed to these terms. However, instead of waiting for me to sign the contract, you signed it without my consent. This situation leaves me vulnerable to potential contract termination by Northampton Hospital, which could result in my inability to meet rent obligations.

In January 2023, I terminated the contract as previously discussed, and you acknowledged my intention to vacate by initiating the property's marketing. Nevertheless, you later denied having commenced this marketing effort. Evidence on Zoopla clearly indicated the property's availability for rent, and in accordance with our agreement, I planned to leave on July 21st. I also observed that approximately eight prospective tenants had viewed the property before our departure. You have been consistently sending me emails that threaten legal action and falsely accuse me of damaging the property, despite my leaving it in the same condition as when I moved in, with the same furniture. I have repeatedly explained that I work as an emergency NHS surgeon, and these recurrent, threatening emails have adversely affected my ability to deliver medical services.

Furthermore, when I expressed my concerns to you, your responses remained unchanged.

Consequently, I am now seeking action from the court and the ombudsman to address this matter.

18 August 2023
Unprompted review
Rated 1 out of 5 stars

Terrible Experience with iLetPro: Stay Away!

I am writing this review to share my horrendous experience with iLetPro, an estate agents company. My interactions with them were nothing short of a nightmare, and I strongly advise everyone to steer clear of this awful company.

First and foremost, their customer service skills are abysmal. They demonstrated a complete lack of professionalism and failed miserably at effectively communicating with both the landlord and tenants. It was incredibly frustrating to deal with their incompetence and lack of timely responses.

To make matters worse, our assigned agent, Ava Wang, was exceptionally rude throughout the entire process. Instead of providing the support and assistance we expected, she treated us with disrespect and disdain. It was truly disheartening to be on the receiving end of such unprofessional behavior.

However, the worst part of our ordeal came when iLetPro abruptly canceled our application less than a week before our scheduled move-in date. Shockingly, they failed to inform us or offer any explanation for this sudden change of plans. This left us scrambling for alternative accommodation at the last minute, causing significant stress and inconvenience.

Overall, my experience with iLetPro has been nothing short of a disaster. Their terrible customer service, inability to communicate effectively, and the extremely rude behavior of Ava Wang have left me with a strong desire to warn others about this company's unprofessionalism. I urge you to avoid iLetPro at all costs, as they are an unreliable and disreputable estate agents company.

I sincerely hope that this review serves as a cautionary tale for those considering iLetPro. It is essential to find a reputable and trustworthy company to assist with your housing needs, and unfortunately, iLetPro falls far short of meeting those expectations.

Please take my advice and save yourself from the headaches, frustration, and disappointment that comes with dealing with iLetPro.

28 June 2023
Unprompted review
Rated 1 out of 5 stars

Very poor management

Seems like it's not tis man. I feel sorry for him.
You can contact me if you would like to no problem Im just not sure how to do that.

16 June 2022
Unprompted review
Iletproperties logo

Reply from Iletproperties

Thank you Graham. Do you have details of the person in question and where this chap is operating from? If you contact iLet Properties in Northampton and ask for FJ he will be more than happy to help you. He has taken over my company and soon will be the legal owner.

Hello Graham, I believe you may have the wrong agency.y company only have properties in and around Northampton. I'd be interested to know more on the agency you were dealing with if they are using my brand without authorisation. My name is Toni Jenkins and I am the current owner. iLet Properties Ltd is not trading right now but I am happy to assist you if I can in pursuing this other agent.

Rated 1 out of 5 stars

Just interested in money

Just interested in money! Viewed a property. Nice agent but she would have to be to get people in the property. Got told about a scheme called reposit, don't do it!! Didn't get told that if you fail the reference they keep your deposit! Worst thing is I've been negatively affected financially by covid, which wasn't taken into account. Just got told I must either pay 4-6 months in advance or get a guarantor. When I challenged the deposit I was told that I had lied about my finances even though I sent my bank statements and a financial statement from my previous years tax return. Don't rent from these guys if you are a low income worker or are self employed. All I can say is, money grabbers!!!!!!

30 June 2020
Unprompted review
Rated 5 out of 5 stars

Property let out in first viewing...

Property let out in first viewing, what more could you ask for!

Very impressed with the customer care and service.

Highly recommend.

HUGE thanks...

23 July 2016
Unprompted review
Iletproperties logo

Reply from Iletproperties

Thank you Emma. Your support means so much to us. You made it easy for us to let as your property is lovely and it is in very good order so thank you for providing us with a quality property. Your tenant is lovely and we know they will treat your property well.

Show reviews in all languages. (7 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look