ikea.sa Reviews 13

Got some sofas and they're very good. The delivery was quick.

I CAN t believe customer service is sooooo bad,
i ordered online there was a glitch and my order has been counted two times, they took money from my account 2 times (500 usd) and now they tell me that to have my money back i need to wait 3 weeks, the duplicated order is still not cancelled after 3 calls and processing.

Disgraceful online service.

Ordered an item in June, not receive until 2 months later, missing items.

Reported missing items in June and July, still no refund in October, nearly 4 months later.

Customer service will answer your call but will not help you or assist you in any way.

I have never experienced an online shipping experience this bad in my entire life.

I have no words to explain how bad this service is, I have also already complained to Sweden's Franchise Advisor about this franchise and their online practice.

Honestly I never thought ikea will get this bad in customer service. After almost 2 months wait for my order, they delivered it short in items that already paid for and was available at the time when I ordered. Their delivery service and customer service is awful and I wouldn’t recommend it at all.

ordered from IKEA on Apil 25
My order was supposed to arrive 10 May then they changed the date to be on 9 June but it did not arrive and I find it difficult to communicate with IKEA because the waiting time is too long and the response is very bad...

Very bad service, I placed an delivery order 2 months ago and I still didn’t receive it and no one contacted me.

I ordered from IKEA on APRIL4
I ordered from IKEA on April 4
My order was supposed to arrive 13April but it did not arrive and I find it difficult to communicate with IKEA because the waiting time is too long and the response is very bad...

I ordered from IKEA on April 11
My order was supposed to arrive 25 April but it did not arrive and I find it difficult to communicate with IKEA because the waiting time is too long and the response is very bad...

I ordered from IKEA on April 18, 2020 My order was supposed to arrive on 7/5 but it did not arrive and I find it difficult to communicate with IKEA because the waiting time is too long and the response is very bad, after despair I decided to cancel the request 4 days ago and it has not been canceled yet !!! !

Very bad service, I placed an delivery order 1 month ago and I still didn’t receive it and no one contacted me. I’ve been trying to reach the customer service the waiting is more than 1 hour!!!!!!! Very very bad service I no longer need the things.

If I had an option I would not even rate with any star for their post sales on delivery and shipment. Almost a month any my shipment hasn’t arrived. CS take ages to respond with no promised action but we will get back to you. I asked to cancel my shipment and refund my money and didn’t get any notification till now of cancellation. I was charged with shipment fees and they are promoting on social media the shipment is for Free! Unprofessional and disappointing!

Delay for ship order and bad customer service 👎🏻👎🏻👎🏻