While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Our website is dedicated to Canon Printers, We provide Free of cost support to hundreds of users from across the globe with Printer download and setup.
166 Geary St, 94108, San Francisco, United States
I was setting up the printer in an IMac. I was still getting used to the computer because it was new as well as the Canon printer. Bill was very helpful in the chat window and I appreciated it very much.
The site is a descriptive guide of how to setup the printer. The support team is also very helpful with making us understand the process of installation.
I would rate them less than 1 star if I could. They made me feel like it was some kind of scam. They told me I didn't have the drivers I needed to install my Canon printer and I need to pay $199.99 to install Microsoft drivers because mine were expired. I told him I would contact Microsoft directly and he hung up on me.
Reply from Printer Guides by Impactilit LLC
Hi Shelly, I am really sorry but You have reviewed the wrong company, We are not the ones you have paid anything because we do not have phone support. We do not provide remote or any kind of support. I am really sorry to say but we are not even able to find you in our subscriptions, The highest plan in our subscription is $6 and $199.99 is not even anywhere near our plans and pricing. There are many scam websites pretending to be canon and choosing to scam people showing fake errors and warnings. You can reach out to us and we will help you recover your lost funds from the scammers.
i Dislike the installation process. Impossible to find the printers drivers from the canon website. I needed to contact the support via a person not a bot.
It's not normal that I have to call support just to install my Canoscan.
Anyway, Jason was very helpful and the response was very clear and swift.
Reply from Printer Guides by Impactilit LLC
Thank You for the review, But We think that there has been a confusion, you have said something about Calling support. We do not have any Support number that you can call on, it is not us, we do not call or take support calls. We only provide help to our users with our embedded guides on our website.
Please refrain from calling support online, as it might be a Tech Support scam.
Amazing, I could not find anything on any other site about my printer, the live chat handled it very well without any issues. I was able to get started with it easily.
Reply from Printer Guides by Impactilit LLC
Thank You for your Review, We really love and appreciate your Review and we look forward to improving our services for you. Thank you once again.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
