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iHero ApS Reviews 8,550

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

Recently bought all weather mats for a Tesla M32022, have to say I am impressed, they fit very well, on the bonus side it came with 1 frunk and 2 trunk mats. So far so good, the material seems stur... See more

Company replied

Rated 3 out of 5 stars

I have ordered some premium winter mats for my Tesla model 3 highland and I received an incomplete package . Even tho it is advertised that you get mats for the cabin , frunk and 2 x boot I just recie... See more

Company replied

Rated 1 out of 5 stars

I am writing this to warn other customers about the extremely unprofessional and dangerous service at iHero in Sct Mathias Centret, Viborg. I had the back glass of my iPhone 14 Pro Max repl... See more

Company replied

Rated 5 out of 5 stars

Very quick and reliable. I ordered not ling before xmas and the order arrived on time. Very helpful customer service! Thanks!

Company replied

Company details

  1. Phone Repair Service
  2. Cell Phone Accessory Store
  3. Cell Phone Store
  4. Computer Repair Service
  5. Hi-fi shop
  6. Mobile Phone Repair Shop

About iHero ApS

Written by the company

Velkommen til iHero

Hos iHero har vi siden 2013 hjulpet tusindvis af kunder med at finde spændende produkter online. Vores mål er enkelt: at gøre online shopping nem, tryg og inspirerende.

Vi udvælger produkter med fokus på varer, der skiller sig ud – produkter du ikke nødvendigvis finder i det lokale supermarked. Sortimentet spænder bredt, fordi vi ønsker at tilbyde noget til mange forskellige behov, og fordi vi altid er på udkig efter nye og spændende produkter til vores kunder.

Hvorfor handle hos iHero?

Hurtig levering fra Silkeborg
Alle ordrer pakkes og sendes direkte fra vores eget lager i Silkeborg, så du slipper for lange leveringstider fra udlandet.

Unikt sortiment
Vi elsker at finde produkter, der skiller sig ud. Derfor arbejder vi konstant på at udvide sortimentet med spændende varer, du ikke ser alle steder.

Personlig kundeservice
Når du kontakter os, taler du med rigtige mennesker fra vores kontor i Silkeborg – ikke en chatbot eller et callcenter i udlandet.

Dansk lager og kundeservice

Når du handler hos iHero, handler du med en dansk virksomhed. Alle varer sendes fra vores eget lager i Silkeborg, hvor vores kundeservice også sidder til daglig.

Det betyder, at vores team faktisk kender produkterne på hylderne. Har du spørgsmål til en vare eller din ordre, er hjælpen aldrig langt væk. Du kan altid kontakte os på telefon eller mail – vi står klar til at hjælpe.

For os er god service ikke bare en ambition, men en grundlæggende del af vores måde at drive virksomhed på.

Stadig ejet og drevet af stifterne

iHero er bygget på en passion for teknik, gode produkter og ordentlig service. Virksomheden er stadig ejet og drevet af de oprindelige stiftere, og for os er iHero mere end bare en webshop – det er et livsværk.

Vi arbejder hver dag på at bygge en virksomhed med fokus på kvalitet, ansvarlighed og gode kundeoplevelser.

Anmeldt af tusindvis af kunder

Tillid er noget, man skal gøre sig fortjent til. Derfor betyder vores kunders feedback utrolig meget for os.

Vi er stolte af vores Trustpilot-score på 4,0 baseret på mere end 8.100 anmeldelser. Det viser, at vi leverer gode oplevelser – og at vi altid gør vores bedste for at finde en løsning, hvis noget ikke lever op til forventningerne.

Tak fordi du handler hos iHero

Vi er glade for, at du har fundet vej til iHero. Vores mål er at give dig en god oplevelse hele vejen – fra du lægger en vare i kurven, til den lander i din postkasse.

Har du spørgsmål eller brug for hjælp til at finde det rigtige produkt, er du altid velkommen til at kontakte os.

God shopping!
— Team iHero


Contact info

4.0

Great

TrustScore 4 out of 5

9K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I recommend ..

I recommend ... quickly and professionally

23 July 2019
Unprompted review
iHero ApS logo

Reply from iHero ApS

Hey Karol :-)

That's good to hear!

Have a nice day!

Ebbe
iHero ApS

Rated 5 out of 5 stars

Perfect service

Perfect service. Product was top notch! super happy!

Oh shipping was next day even if I didn't pay for that so again, AWESOME!

9 July 2019
Unprompted review
iHero ApS logo

Reply from iHero ApS

Hey Adrian :-)

We are happy to hear about your experience!

Have a nice day!

Ebbe
Employee // iHero ApS

Rated 5 out of 5 stars

Good service, fast and efficient.

Good service. They helped me to find the right battery for my mac, I order it and I got it in 24hours. The battery was the original one from Apple with a price similar to the equivalent copies.
Super satisfied.

13 June 2019
Unprompted review
iHero ApS logo

Reply from iHero ApS

Hey Salvatoreri

Thank you!

Best regards
Emil// iHero ApS

Rated 2 out of 5 stars

Good experience on site and fast…

Good experience on site and fast delivery. However I had two main issues; I ordered multiple items and unfortunately one of them was missing from my order, it was also the cheapest one so I didn't bother going through the process of getting a new item. Secondly, the screen I ordered had some flaws, I have changed many iPhone screens and the one I received from iHero was not very responsive in the lower right corner so I had to replace it again with a new screen..

12 June 2019
Unprompted review
iHero ApS logo

Reply from iHero ApS

Hey William

We are very sorry, you can just contact us on info@ihero.dk and we will find a solution.

Best regards

Emil// iHero ApS

Rated 5 out of 5 stars

Super

Super, hurig levering.

7 April 2019
Unprompted review
iHero ApS logo

Reply from iHero ApS

Hej Jacob

Det er vi glade for at høre, mange tak for din anmeldelse!

Med venlig hilsen

Emil // iHero ApS

Rated 1 out of 5 stars

I have ordered 30/03/2019 but I have…

I have ordered 30/03/2019 but I have not received yet. I need it last friday and I have also called 3 times to customer service.

6 April 2019
Unprompted review
iHero ApS logo

Reply from iHero ApS

Hey
We are sorry for that, try calling 28 23 91 94 and press 1 or send us a email at info@ihero.dk.

Best regards
Emil // iHero ApS

Rated 5 out of 5 stars

God service

God service God service

26 March 2019
Unprompted review
iHero ApS logo

Reply from iHero ApS

Hej Lars

Mange tak for din fine anmeldelse!

Med venlig hilsen

Emil // iHero ApS

Rated 5 out of 5 stars

It's OK

It's OK ok ok ok ok

23 February 2019
Unprompted review
iHero ApS logo

Reply from iHero ApS

Hej Bartek!

Mange tak for den gode anmeldelse!

Med venlig hilsen

Emil // iHero ApS

Rated 5 out of 5 stars

Hurtig levering👍

Hurtig levering og super kvalitet 👍

10 January 2019
Unprompted review
iHero ApS logo

Reply from iHero ApS

Hej Mads :-)

Det er præcis sådan det skal være at handle hos os! Mange tak for anmeldelsen!

Med venlig hilsen

Andreas Holmgård Pedersen
Indehaver // iHero ApS

Rated 5 out of 5 stars

Hurtig levering og god kvalitet

28 December 2018
Unprompted review
iHero ApS logo

Reply from iHero ApS

Hej James!

Vi er glade for at din vare kom hurtigt, og at den lever op til dine forventninger.

Rigtig god dag :-)

Med venlig hilsen

Andreas H. Pedersen
Indehaver // iHero ApS

Rated 5 out of 5 stars

Fast shipping!

18 December 2018
Unprompted review
iHero ApS logo

Reply from iHero ApS

Hej Simone :-)

Vi er glade for at leveringen skete som det skulle :-)

God jul!

Med venlig hilsen

Andreas Holmgård Pedersen
Indehaver // iHero ApS

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