IguazuFalls.comReviews 

267
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making their interactions pleasant and informative. The overall service is frequently highlighted as excellent, with many appreciating the well-organized tours, seamless logistics, and punctual transportation. Reviewers found the holiday experiences to be amazing and unforgettable, often exceeding their expectations, especially regarding the spectacular views and the overall user experience. However, some people mentioned issues with the company not providing necessary information or assistance for visas, which impacted their ability to visit certain parts of the tour.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their guides and team members for being... See more

Location

Customers had positive experiences with location, consistently praising the spectacular views and excellent... See more

Service

People report positive experiences with service, often highlighting the excellent organization and... See more

Holidays

Reviewers highlight positive aspects of holidays, with many describing their trips as amazing and wonderful,... See more

User experience

Customers consistently note positive experiences with user experience, describing it as incredible,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The tour was amazing! From start to finish, everything was well organized including transportation, the tour guide and attractions. Everything went very well without any issues at all except the weath... See more

Rated 5 out of 5 stars

Travel to Iguazu from Buenos Aires was easy and direct. We made transfer arrangements from the airport to our hotel in advance. Our two night stay at Gran Melia could not have been more enjoyable. The... See more

Rated 5 out of 5 stars

The day trip from Buenos Aires to Iguazu Falls was fantastic! The transfers to and from the hotel to AEP airport were great. They were reliable and on time even though we caught an earlier flight... See more

Rated 5 out of 5 stars

The trip to Iguazu Falls was truly wonderful – everything went smoothly and the experience exceeded my expectations. I also want to highlight how great our guide was: very professional, kind, and... See more

Company replied


Company details

  1. Travel Agency

About IguazuFalls.com

Written by the company

IguazuFalls.com is the only site you need to book and plan your visit to Iguazu Falls in Argentina and Brazil!

Find the most updated information about the destination, a complete travel guide, and the best packages, tours, and excursions to visit this Iguazu Falls!

IguazuFalls.com is a website from RipioTurismo, a local travel agency in Argentina. We have been working since 2000, helping travelers to discover this beautiful continent and its attractions.

Visit South America with us!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

267 reviews

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No history of asking for reviews

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Replied to 50% of negative reviews

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4.7

All reviews

(267)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic guide and jaw dropping views of Iguazu Falls

We had a great tour guide - Lorena Cardenal.
She was very calm, extremely knowledgeable about every little detail on Iguazú falls, flora and fauna. She and driver picked us up and dropped us at our hotel and border crossing was so easy with them. She let us spent as much time as we wanted and was cognizant of us taking rest whenever we needed. We saw both sides of Iguazu falls with her. Iguazu falls is so fantastic, no word can describe how beautiful it is and both sides have its own unique features, so see both sides as well as boat ride under water falls on Argentina side was awesome! She even made Matte for us to try, which she made and brought it for us next day. She was so gentle and caring about the park being kept clean. I highly recommend her as your private tour guide.

6 March 2025
Unprompted review
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Reply from IguazuFalls.com

Hello Manjula, it's so lovely seeing the two sides of the falls, you get to see different perspectives of the wonders our nature has! We are happy to know your stay was comfortable and that you had a good time. Best wishes to you!

Rated 5 out of 5 stars

Iguazu Falls in a day from a cruise ship

Everything went very smoothly. No complaints at all! My guide Jorge was wonderful. I learned so much from him.
Be prepared to walk a lot.
Be sure to include the boat ride on the Argentina side. It is well worth it, but be prepared to get drenched! If you go to the Brazilian side, don’t think twice about taking the helicopter for -about $125 USD. It will give you a spectacular view even though it is a short ride. ( I didn’t have time to get to the Brazilian side to do it). I understand the hotels are wonderful, so if you go, do two days if you can. Passing all the information on to a travel agent I know to have anyone interested in going to Iguazu Falls to use this company! I flew at 6 am from Buena Aires to Iguazu Falls and flew back at 8:15! It is easily possible to do this Argentina side in a day.

21 February 2025
Unprompted review
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Reply from IguazuFalls.com

Hi Janet! It's a joy to know you had a great time. Thank you for sharing your experience and leaving tips for future travelers! Really hoping to work with you again, it's been a delight.

Rated 5 out of 5 stars

Jala, our guide as fantastic

Jala, our guide as fantastic - fun, informative and attententive. The bus driver was great. All went well.

18 February 2025
Unprompted review
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Reply from IguazuFalls.com

Amazing news Bert! Thank you so much for letting us know. Wishing you the best.

Rated 5 out of 5 stars

Amazing Guide

We found IguazuFalls.com the morning before we wanted to go and the responses were very quick and were very helpful to make a pick up the next day at our hotel at 730am. Jessica was an amazing guide and made the experience wonderful and easy! I highly recommend using their services.

4 March 2025
Unprompted review
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Reply from IguazuFalls.com

Hello Greg! Thank you so much for taking the time to leave your feedback. We are glad to know that the service times and planning went according to your schedule. We really hope to hear from you again in the future!

Rated 5 out of 5 stars

Fantastic 2 Day Falls Experience

We had the most fantastic 2 day trip to the Falls from Buenos Aires. Everything went seamlessly from the original contact with Lucia at Ripioturismo, the early morning pick up, flights, hotel, guide on both days, lunch and transport. Everyone was on time, our excellent guide Gabriel made sure we did not queue or wait for tickets or entry to the parks and advised us what to do and expect. If you have the opportunity I strongly suggest that you do the two day trip as you get a different perspective of the wonderful falls from both sides. We did the dry boat trip on the Brazilian side and the wet one on the Argentinian side. Again two different perspectives suggested by Gabriel. Also I suggest you book lunch on both sides. Lovely food and you just pay for drinks which were very reasonable. To sum up an unforgettable trip very well organised by Lucia and guided by Gabriel. Many thanks from us both.

26 February 2025
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Reply from IguazuFalls.com

Thanks so much, Trevor! We’re so happy you had a great time. Hope to see you again soon!

Rated 5 out of 5 stars

We had such a wonderful tour to Iguazu

We had such a fabulous tour to the falls organised by Lucia at Ripioturismo. Our guide Johan was delightful and so knowledgeable. He was very flexible in his approach. We were lucky enough to visit both sides of the falls and also go on a helicopter and under the falls adventure. The hotel and arrangements were all perfect and very comfortable.

16 February 2025
Unprompted review
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Reply from IguazuFalls.com

Thank you, Helen! We’re thrilled you had a wonderful tour of Iguazu Falls and enjoyed your experiences. We appreciate your kind words and hope to welcome you back soon!

Rated 5 out of 5 stars

First class experience

As a solo senior traveler it can be challenging traveling to relatively remote destinations. From pick up the return the trip went perfectly. Chris the guide was an excellent and knowledgable host. His local knowledge and experience ensured that my experience at the falls was maximized. His rapport with the Park staff meant that we were able to alter our schedule to meet changing park conditions. Julio made sure we got to our destinations safely. I got an upgrade at the Iguazu Grand Hotel and enjoyed a great dinner at the restaurant. The two day trip was well worth the money. A great experience.

11 December 2024
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Reply from IguazuFalls.com

Thank you, David! We're delighted to hear that Chris and Julio made your trip seamless and memorable. Glad you had such a fantastic experience at Iguazu Falls—hope to welcome you on another adventure soon!

Rated 5 out of 5 stars

We had the most amazing time on the…

We had the most amazing time on the boat ride under the falls! Everybody was laughing and having the time of their life and the crew was amazing capturing lots of fun photos. If you only have time for one activity, make sure this one is the one you experience! I cannot recommend it enough!

24 January 2025
Unprompted review
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Reply from IguazuFalls.com

Thank you, Perian! We're so happy to hear you had an amazing time on the boat ride under the falls! We're glad you had such a memorable experience!

Rated 5 out of 5 stars

The trip went very smoothly

The trip went very smoothly. Everyone was, as booked, was on time waiting for us at the port and at the airports. Our guide Joao(sp) was friendly, well informed and very enthusiastic about the Falls. He tailored the trip to our needs. We would highly recommend him to any who wish to visit Iguazu Falls. The trip was made easy and enjoyable by your efficient agency. Thank you for a wonderful trip.

14 January 2025
Unprompted review
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Reply from IguazuFalls.com

We're so glad to hear everything went smoothly and that our team made your trip to Iguazu Falls easy and enjoyable! Thank you for your kind words and recommendation!

Rated 5 out of 5 stars

A wonderful experience!

The whole experience with our Iguazu Falls extension after our cruise was wonderful! It was a real relief for us to not have to worry about much of anything on our visit. We feel very fortunate that we stumbled onto your company, Ripioturismo, to make all the arrangements for us to make our trip run so smoothly! From transfers, to flights, to accommodations, to our actual tour of the Falls, everything was taken care of and top-notch. Yes, it was an expensive trip, but we saw much more than those from our ship that used a similar ship’s excursion for about the same price! Plus, we had an extra night of accommodations AND a PRIVATE tour of BOTH sides of the Falls! Thank you Lucia for setting everything up and to Jorge for his excellent tour. I highly recommend using this company!

28 January 2025
Unprompted review
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Reply from IguazuFalls.com

Thank you, Michael! We're thrilled to hear your Iguazu Falls extension was such a smooth and wonderful experience. It’s great to know you enjoyed the private tour and all the arrangements. We appreciate your recommendation!

Rated 5 out of 5 stars

Memorable Experience

We had a spectacular experience with this company. Everything was seamless, professional, and very reasonably priced. Our guides were friendly and personable, always on time. We would very highly recommend this company to anyone who wishes to visit Iguazu Falls.

17 January 2025
Unprompted review
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Reply from IguazuFalls.com

Thank you, Mary! We're delighted to hear you had such a seamless and memorable experience. We truly appreciate your recommendation and hope to welcome you again!

Rated 1 out of 5 stars

This company is a scam

This company is a scam. We booked the gran aventura tour and were charged 130 USD per person. The price to book direct is 75 USD. For the service we received an email referring to flight transfers (not relevant to us at all!) and without relevant information for our tour, we still had to pay entrance to the park, and received absolutely no service from iguazufalls company. Avoid this company and book direct for this tour

14 January 2025
Unprompted review
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Reply from IguazuFalls.com

I am very sorry for your comment and that you were not satisfied with the service. You booked in advance for the Gran Aventura, which is an activity that is usually not available on-site, especially during high season. If you go directly to the locations, you will likely find better prices, and this is almost always the case, but please keep in mind that you run the risk of not securing spots. There is a team working behind every reservation: taking it, processing it, confirming it, and sending the information. And this work has a cost, we do not work for free. Of course, for your next experience, you can choose to book directly and save some money, knowing that you may not find available spots. I also see that you are complaining because our assistant sent a voucher by mistake, which was quickly corrected. These are errors, from people who work behind the reservations that we handle constantly. These mistakes can happen, but I don't see how they can affect the service so drastically. We accept your complaint, and you have every right to make it. Perhaps you will find my response a bit harsh, and the reason is that there is no way we will accept that you use the term "scam" to refer to a company with 25 years in the market, offering services to passengers from all over the world. "scam" is a term entirely out of place, reserved for companies or individuals who deliberately try to defraud people. And I insist, you are welcome to complain if you were not satisfied with the service, but in no way is it fair to refer to an impeccable company like ours with such malice. I must also say, because it is valid to evaluate customers as much as it is to evaluate companies. It’s a system I use to better understand the meaning behind some reviews. I see that you have written only five reviews on Trustpilot, and four of them are very similar to this one. Please remember that there are people working hard behind the scenes, and mistakes can happen.

Thank you for your attention and again I`m sorry for your review

Rated 5 out of 5 stars

A Must DO!!!

We did the river cruise and dinner, it was so worth it! David our guide was the absolute best, so knowledgeable and pleasant. Dinner was perfection and service was outstanding! I wished I stayed at the hotel. I would return definitely.

5 January 2025
Unprompted review
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Reply from IguazuFalls.com

Thank you, Sarah! We're thrilled you enjoyed the river cruise and dinner. We’d love to have you back!

Rated 5 out of 5 stars

Excellent Iguazu Falls Trip

My Iguazu Falls trip was excellent! Gabriel was an excellent driver and communicator. I definitely got to see all of the falls on both sides and to he allowed me all the time I needed to enjoy them.​ I would definitely recommend him and the tour company to others and would use them again if I ever go back to the area.

10 January 2025
Unprompted review
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Reply from IguazuFalls.com

Thank you, Sabrina! We're so glad you had an excellent trip. We’d love to welcome you back someday!

Rated 5 out of 5 stars

I had the pleasure of working with Mauro from Ripioturismo

I had the pleasure of working with Mauro from Ripioturismo in Buenos Aires. I am located in North America and had to do everything through email. He was very detailed and put together a great itinerary for our visit to Iguazu Falls. He was patient when corresponding with me and even with a few last minute changes, he was on top of it.
Everything worked great, the travel was easy, pick ups were on time (even at an early hour of 5AM) and the guides were amazing. All in all a great experience to the Falls.
I would recommend Mauro to plan your trip.

1 December 2024
Unprompted review
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Reply from IguazuFalls.com

Thank you, Sean! We're thrilled to hear that Mauro's dedication and attention to detail made your trip seamless. Glad you had such a great experience at Iguazu Falls!

Rated 5 out of 5 stars

Don't miss both excursions, lunch in Argentina and boat ride!

We booked the excursions that included both the Argentina and Brazil sides. Our guide in Argentina, Llarena was great. She was funny and very personable. She gave us some great insights on the history and other information regarding the falls. She gave us plenty of time to enjoy the sights and our included lunch. The food at the falls was delicious. Our second guide in Brazil was very professional and made our trip unforgettable. His knowledge of the falls and fondness for his job and country enhanced our overall experience. The boat ride under the falls was one of the highlights of the trip. Both guides, boat attendants and other personnel we met on both countries were friendly and made our trip to the falls great!

31 December 2024
Unprompted review
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Reply from IguazuFalls.com

Thank you, Ali! We're delighted you enjoyed both excursions, the incredible boat ride, and the warm hospitality on both sides of the falls. Sounds like an unforgettable adventure!

Rated 5 out of 5 stars

Insane boat ride and helicopter…

Insane boat ride and helicopter experience!

28 December 2024
Unprompted review
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Reply from IguazuFalls.com

Thank you, Y W! We're glad you had such an unforgettable adventure with the boat ride and helicopter experience.

Rated 5 out of 5 stars

From Start to finish it was seamless…

From Start to finish it was seamless and professional! Everything they promised was fulfilled. All parties from starting from booking the trip to the car service to the airport, to the place, getting the tickets, to our tour guide were courteous and amazing. Our tour guide Cesar was the best. Besides being knowledgable, he was easy going and made the experience so great! I recommend them 1000%.

2 January 2025
Unprompted review
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Reply from IguazuFalls.com

Thank you, Silvana! We’re thrilled to hear everything went seamlessly and that you had such a great experience. Your recommendation means so much to us!

Rated 5 out of 5 stars

See both sides of Iguazu Falls with this company!

Searched a two day tour of both sides of Iguazu Falls and with the night reviews, decided to book from this team. From the start the communication and response was fast. Even got reminders about our transfers. When we wanted to see about changing return flights, they were quick to provide assistance. The actual tour and guides were amazing. Having a guide is essential when trying to pack in the falls on both sides. Also prebooked all our excursions, tickets and meals which helped. This is a website to place 100% trust in

18 December 2024
Unprompted review
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Reply from IguazuFalls.com

Thank you, Jules! We’re so happy you trusted us with your trip and that you had such an amazing time exploring both sides of Iguazú Falls.

Rated 5 out of 5 stars

Brilliant Iguazu Falls experience

We had a superb day trip to the Argentinian side of Iguazu Falls. Absolutely stunning and worth the effort of going up. We did the train and boat trip, which was so much fun. Macarena was our guide and she was excellent - so knowledgeable and I learnt so much from her. With regards to organising the trip, Walter was brilliant - we had to move our trip forward by a day at the last minute due to flight changes and Walter re-scheduled our Iguazu Trip straight away. Can’t rate the whole experience more highly!

22 December 2024
Unprompted review
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Reply from IguazuFalls.com

Thank you! We're thrilled you had such an amazing experience at Iguazú Falls and appreciate your kind words about our team.

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