We have been with IGS for a number of years. We use them as our supplier of both electricity and natural gas. In addition, we subscribe to their home warranty program. I feel that IGS provides us... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
On 04.20.26, my husband and I met with one of your Home Energy Consultants, Mariah. She was thorough, knowledgeable and so friendly, business-like and easy to understand. She was able to save us a... See more
Company replied
The person we talked to explained everything and answered all our questions. She made sure we totally understood everything. We were going to change our supplier but after talking to her we decided... See more
Company replied
Your Representative that came here last year and alarmed us on the natural gas scam and resigned us with your company was very knowledgeable, very nice and extremely helpful. Your company is such a bl... See more
Company replied
Company details
Written by the company
IGS Energy has been a trusted energy advisor since 1989, growing into one of the nation’s top energy retailers. We simplify the ever-changing energy landscape by providing tailored solutions for electricity, natural gas, solar, and energy efficiency to millions of homeowners and businesses across the U.S. As a family-owned, private company, IGS Energy prioritizes long-term impact over short-term gains, putting purpose before profits. Our commitment to serving the needs of our customers, employees, and communities, alongside our expertise in risk mitigation and cost control, is redefining the retail energy experience for a more sustainable, customer-focused energy future.
Contact info
United States
- 877.995.4447
- igs.com
4.4
Excellent
28K reviews
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I talked with Laura and she was very…
I talked with Laura and she was very helpful and understanding
4 April 2026
Reply from IGS Energy
Thank you for taking the time to leave us this great review, Sandra. We work hard to educate our customers and provide exceptional customer experiences! - Rebekah D
Reply from IGS Energy
Thank you for your feedback, Diane. We hope you will enjoy your IGS Energy experience! - Rebekah D
Easy to sign up.
4 April 2026
Reply from IGS Energy
Carolyn, thank you for rating IGS Energy. - Rebekah D
Jim Perkins is wonderful to work with…
Jim Perkins is wonderful to work with every time the renewal comes around
8 April 2026
Reply from IGS Energy
Thank you for taking the time to write this great review, Angela! The team here at IGS Energy is truly grateful for customers like you! - Rebekah D
Zachary Dobben was exceptional
Zachary Dobben was exceptional! I totally understood his thorough explanation about the entire process. Thank you Zachary for all of your time!
1 April 2026
Unprompted review
Reply from IGS Energy
Thanks for the review, Gayle. We're so happy to hear you had a great experience with Zachary, we are always here to help! - Rebekah D
Reply from IGS Energy
Thanks for the review, Joseph! We're glad to hear you're satisfied with your services here at IGS Energy. - Rebekah D
He explained everything and assisted…
He explained everything and assisted with getting me back locked in at a lower rate.
3 April 2026
Reply from IGS Energy
Thank you for your review, Sonya! We’re dedicated to educating our customers and making every interaction a positive experience. - Rebekah D
Renewal Experience.
We appreciate the personal approach to getting us to renew our contract. Also the price per ccf wasn't either.
2 April 2026
Reply from IGS Energy
This is excellent feedback, thank you for sharing, William! - Rebekah D
Very pleasant and nice.
3 April 2026
Reply from IGS Energy
Thank you for your feedback, Fermina. We hope you will enjoy your IGS Energy experience! - Rebekah D
Reply from IGS Energy
Archie, thank you for reaching out to IGS Energy. We value honesty and integrity in our interactions with customers. We would appreciate the opportunity to investigate this matter further with you. We attempted to reach you by phone but weren’t able to connect. Please give us a call back or email customersupport@igs.com so we can review this with you further. - Rebekah D
The young lady was very helpful
3 April 2026
Reply from IGS Energy
Lovely to hear how helpful your representative was Andrya. Thank you for sharing! -Shannon
The IGS representative that we worked…
The IGS representative that we worked with was extremely knowledgeable and helped us to make a wise decision concerning our bills.
3 April 2026
Reply from IGS Energy
Michael, we are so glad to hear that our team helped you make an informed decision. Thanks! -Shannon
Sales associate very informative and…
Sales associate very informative and professional.
27 March 2026
Reply from IGS Energy
Professionalism at its best! Thanks for sharing Arnold. -Shannon
Reply from IGS Energy
Robert, we appreciate your feedback and regret any frustration caused by the utility cost changes. We would be happy to review your account at any time. Feel free to reach out to us! -Shannon
Got a great rate !
I was happy to renew my contract with ISG Energy at a great rate for the next 12 months after that hopefully have even a lower rate for 36 months.
6 April 2026
Reply from IGS Energy
We're happy to hear that you had a great experience renewing your contract with us James! We appreciate you choosing us and hope to continue providing great rates in the future. -Shannon
loved my experience with IGS energy
loved my experience with IGS energy! Bobby was very knowledgeable and trustworthy.
6 April 2026
Reply from IGS Energy
We're happy you had such a great experience with us! It's wonderful to hear that our team member was knowledgeable and trustworthy. Thank you Dannie! -Shannon
To get away from them you have to pay…
To get away from them you have to pay 150.00. So I have to wait till time is up to leave them. They overcharge as well. Do not use this company
16 June 2025
Reply from IGS Energy
Mary, we appreciate you bringing this to our attention. We regret that you feel overcharged and are having difficulty ending your commitment. We would love the opportunity to speak with you directly and make things right. Kindly return our voicemail at 855-403-7430. Thank you. -Shannon
Knowledgeable and friendly.
The customer service representative was very friendly and helpful. It was extremely easy to sign up.
30 March 2026
Reply from IGS Energy
It is lovely to hear that our representative was helpful and friendly! We're also glad the sign-up process was easy for you. Thanks for your positive feedback Beverly. -Shannon
Apples to apples
Great company to work with and very easy to talk you through the process. And they actually start to listen to the questions you have.
6 April 2026
Reply from IGS Energy
Lenny, we're thrilled to hear that our team made the process easy and listened to your questions. Thanks for your time! -Shannon
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